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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Imperial Suite Team Leader

United Kingdom, Harrogate Employment contract · Job Posted June 28, 2026
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Job Description

An opportunity has arisen in our Imperial Suite team, and we are looking for an Imperial Suite Team Leader to join us at Bettys Café Tearooms in Harrogate. The Imperial Suite offers our bookable afternoon tea across 5 days a week, alongside private events, meetings and functions. As an Imperial Suite Team Leader, you will be responsible for achieving excellence in customer service, engaging and motivating a team, as well as maintaining the highest brand, food hygiene and health & safety standards, all within a fast-paced environment. This is a Part Time role working 24 hours over 3 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes (no split shifts.) You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns, please provide more details in your application.

Job Responsibility

  • Achieving excellence in customer service
  • engaging and motivating a team
  • maintaining the highest brand, food hygiene and health and safety standards

Requirements

  • Background in customer service or hospitality
  • experience in managing and motivating a team
  • good communication skills
  • ability to work well with others
  • desire to learn about products and share knowledge
  • knowledge of food safety and health and safety procedures

What we offer

  • Free meals, drinks and snacks while at work
  • quarterly discretionary profit-share bonus
  • holiday allowance with option to buy and sell additional days
  • company-wide employee discounts
  • access to health cash plan
  • wellbeing support
  • company funded counselling
  • enrolment in company pension
  • development opportunities
  • external training programmes
  • apprenticeships
  • internal 1:1 coaching schemes
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