CrawlJobs Logo

Impact & Intelligence Service Manager

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Barnsley

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

51356.00 - 54495.00 GBP / Year

Job Description:

Barnsley Council have an exciting opportunity for an Impact & Intelligence Service Manager to join the team based in Barnsley. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £51,356 – £54,495 per annum. At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be. We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

Job Responsibility:

  • Provide senior public health intelligence and impact leadership across the council, NHS, and partner organisations
  • Lead, develop and continuously improve the Impact & Intelligence function, including research and evaluation capability
  • Ensure the effective integration of data, epidemiology, and research to support an intelligence‑led directorate
  • Set strategic direction for research and evaluation programmes, embedding an outcomes‑focused and equity‑driven approach
  • Influence organisational culture to ensure evidence routinely informs service design, commissioning, and policy
  • Oversee budgets, funding opportunities, and evaluation coordination across programmes, ensuring quality and value for money
  • Maintain high standards of analytical quality, governance, and continuous improvement

Requirements:

  • Demonstrable experience leading public health intelligence, research or evaluation in a local authority or public sector setting
  • Strong epidemiological and analytical expertise, including interpretation and communication of complex data
  • A proven track record of driving evidence‑led transformation, improvement, and efficiency
  • Experience leading and developing multidisciplinary teams, setting standards, and raising quality
  • The ability to influence senior stakeholders and work effectively across organisational boundaries
  • A strong understanding of public sector structures, governance, and culture
What we offer:
  • flexible working
  • employee discounts
  • support for your health and wellbeing
  • opportunities for training and development to grow your career and develop your skills

Additional Information:

Job Posted:
March 18, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Impact & Intelligence Service Manager

Senior Presales Architect - Managed Services

Senior Presales Architect role at Hewlett Packard Enterprise focused on managed ...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First-level university technical degree or equivalent technical qualifications
  • 7-12 years of technical experience in IT with focus on technical consulting and solution selling
  • 5+ years of relevant experience in hybrid cloud managed services
  • Knowledge-based and experienced-based relevant industry certifications strongly preferred
  • Enterprise architecture frameworks and project management methodologies helpful
  • Advanced experience participating in and leading solution configurations and creation of demos and proofs-of-concept
  • Advanced understanding of company portfolio of products, software, services, solution domain specialization
  • Advanced ability to translate aaS and complete ecosystem, differentiated value, solutions, and workloads
  • Advanced understanding of aaS business model variations
  • Advanced written and verbal communication skills in English and applicable local languages
Job Responsibility
Job Responsibility
  • Demonstrates in-depth knowledge in solution domains and customer technical environment
  • Develops compelling customer proposals and manages expectations
  • Quantifies impact of business problems and positions business value
  • Provides input to global business units on IT trends and requirements
  • Translates outcome-based solutions into functional and technical designs
  • Communicates how solution value propositions address customer needs
  • Tracks leading-edge and emerging technologies
  • Contributes to industry development through conferences and events
  • Applies competitive intelligence for account support
  • Drives Account Business Planning process
What we offer
What we offer
  • Health & Wellbeing comprehensive benefits suite
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Career development opportunities
  • Flexible work arrangements
  • Fulltime
Read More
Arrow Right

Senior Consultant BASIS TSM

The Technical Service Manager (TSM) is a pivotal role that acts as a trusted adv...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep understanding of customer needs and ability to resolve technical complexities
  • Strong background in SAP and cloud management
  • Excellent communication and leadership skills
  • Deep understanding of customer landscape and its interfaces
  • Understands customer business, goals and challenges
  • Ability to advise customers on technical requirements, constraints and support in all sorts of technical situations
  • Ability to identify and position services that deliver value
  • Ability to support customer's Intelligent Enterprise transformation by acting as technical consultant
  • Experience with S4HANA conversion
  • Ability to work with CDM, PL, Account executive, CAS architects and cloud internal service delivery
Job Responsibility
Job Responsibility
  • Act as trusted technical advisor in safeguarding and optimization of customer investments into managed cloud environment
  • Govern managed cloud customer relationship management from technical perspective while advocating for customer
  • Work as team with CDMs and cloud internal service delivery to serve end-customers
  • Provide quality services to satisfy customer needs and resolve technical complexities throughout entire lifecycle in cloud environment
  • Be primary contact for customer regarding technology discussions
  • Be recognized as escalation point for technical issues for customer landscape
  • Suggest solutions/innovation based on customer business understanding
  • Advise customers on technical requirements, constraints and support in technical situations
  • Be primary technical point of contact for Client Delivery Manager
  • Visit customer on-site for special situations if required
Read More
Arrow Right

Technical Service Manager

The Technical Service Manager (TSM) is a pivotal role that acts as a trusted adv...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep understanding of customer needs and ability to resolve technical complexities
  • Strong background in SAP and cloud management
  • Excellent communication and leadership skills
  • Deep understanding of customer landscape and its interfaces
  • Understands the customer business, goals and challenges
  • Ability to advise customers on technical requirements, constraints and support in all sorts of technical situations
  • Ability to identify and position services that deliver value to the customer
  • Ability to support customer’s Intelligent Enterprise transformation by acting as technical consultant
  • Ability to work with CDM, PL, Account executive, CAS architects and cloud internal service delivery to derive the long-term account vision and executable service plans
  • Ability to execute on SAP cloud portfolio
Job Responsibility
Job Responsibility
  • Act as a trusted technical advisor in the safeguarding and optimization of customer investments into the managed cloud environment
  • Govern managed cloud customer relationship management from a technical perspective, while advocating for the customer
  • Work as a team with CDMs and cloud internal service delivery to serve and delight the end-customers
  • Provide quality services to satisfy their needs and resolving technical complexities throughout their entire lifecycle in cloud environment
  • Be the primary contact for the customer regarding technology discussions
  • Be the recognized escalation point for technical issues for the customer landscape
  • Advise customers on technical requirements, constraints and support in all sorts of technical situations (incl. IT critical situations) throughout their lifecycle within managed cloud
  • Be the primary technical point of contact for Client Delivery Manager (CDM)
  • Visit customer on-site for special situations (i.e., strategic customer’s kick-off meeting
  • renewal follow up
Read More
Arrow Right

Senior Manager, Strategic Sourcing & Procurement

We are seeking a strategic sourcing team leader for Professional Services Catego...
Location
Location
United States , Remote; San Francisco; Mountain View; Seattle
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven work experience as a sourcing manager and category manager with a focus on professional services
  • ability to create and execute strategic sourcing and category strategies that result in cost reduction, enhanced supplier performance, and reduced risks
  • confident in a rapidly growing, fast paced and changing environment
  • excellent leadership, influencing, and negotiation skills
  • excellent verbal, written communications and presentation skills
  • proven complex problem solving and decision-making skills
  • excellent planning, analytical and project management skills
  • drive impact and navigate ambiguity while staying collaborative and inclusive
  • passion to understand Atlassian’s products, customers, culture, and business models
  • BS/BA degree
Job Responsibility
Job Responsibility
  • Develop and implement procurement strategies for professional services that align with organizational goals and objectives
  • design and oversee a comprehensive professional services category strategy and roadmap to enhance the maturity level of our sourcing process by streamlining operations and improving efficiencies
  • foster a cohesive team culture, promote collaboration in the workplace, align with procurement objectives to achieve success, and prioritize career growth and development
  • support the development of a responsible procurement program, including cost optimization, competitive bidding, and a team's key metrics against OKRs
  • share market intelligence, conduct market analysis, and benchmark to anticipate price fluctuations for potential sourcing opportunities and risks
  • establish and maintain strong relationships with key stakeholders, suppliers, and senior executives to understand and influence all commercial aspects of risks
  • ensure that suppliers meet performance expectations, deliver value, and comply with contractual obligations.
What we offer
What we offer
  • Health coverage
  • paid volunteer days
  • wellness resources
  • and more.
  • Fulltime
Read More
Arrow Right

Head of cyber threat exposure and attack surface management

Lead the enterprise-wide Continuous Threat Exposure Management (CTEM) strategy, ...
Location
Location
United Kingdom , Knutsford
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in cybersecurity with direct exposure to vulnerability management, red teaming, or threat exposure reduction
  • Proven track record leading programs integrating CSPM, SSPM, ASM, BAS, or exposure correlation technologies
  • Strong understanding of attack paths, adversary emulation, and continuous validation concepts
Job Responsibility
Job Responsibility
  • Own and drive the global CTEM strategy, establishing a continuous, threat-driven exposure management lifecycle aligned with NIST, MITRE, and CISA Secure-by-Design principles
  • Lead and develop a high-performing CTEM team, fostering collaboration, technical excellence, and an outcome-driven culture
  • Integrate and oversee key exposure management technologies, including Cloud Security Posture Management (CSPM), SaaS Security Posture Management (SSPM), Attack Surface Management (ASM), Breach & Attack Simulation (BAS), and other exposure correlation platforms
  • Correlate assets, identity, vulnerability, and configuration to identify high-impact, exploitable attack paths and inform prioritized remediation strategies
  • Collaborate with Application Security, Vulnerability Management, Red Team, and Security Operations to synchronize discovery, validation, and remediation of exposures across the enterprise
  • Align CTEM outputs with real-world adversary behaviors, leveraging Red Team and Threat Intelligence input to validate attack paths and focus on exploitable conditions
  • Drive automation and AI-enabled analytics to continuously map, assess, and measure reductions in the organization’s attack surface
  • Translate technical findings into business risk language, enabling senior leadership and risk committees to make data-driven investment decisions
  • Define and lead CTEM governance and operating models, ensuring exposure assessments, validation, and remediation tracking are embedded in operational processes
  • Establish clear KRIs and maturity metrics that demonstrate continuous improvement in visibility, validation, and response effectiveness
What we offer
What we offer
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
  • Fulltime
Read More
Arrow Right

Sr Associate IS Analyst

A Technical Analyst supports Amgen digital tool sets, interacts with users in ma...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree and 3-years of Information Systems experience
  • Associate’s degree and 5-years of Information Systems experience
  • High school diploma/GED and 7-8 years of Information Systems experience
  • Relevant Experience working in a multinational organization utilizing a range of IT infrastructure
  • Proven ability to move products from Demo and Proof of Concept to Pilot and Production
  • Strong background delivering emerging technologies, mitigating risk and delivering innovation
  • Ability to translate strategic opportunities and emerging technology solutions into tangible pragmatic executable plans
  • Hands-on experience with Office 365, SharePoint Online and other Cloud Enterprise Solutions
  • Experience in using Artificial Intelligence tools like ChatGPT and CoPilot
  • Ability to share knowledge with client base in training sessions
Job Responsibility
Job Responsibility
  • Responsible for technology adoption, including Artificial Intelligence, within Amgen affiliate(s) via frequent interactions, demos, and organizing training sessions
  • Responsible for End User Technology Services (EUT) in the covered countries and areas, providing escalation management for issues
  • Responsible for interactions with Amgen’s Information Security, Identity and Access Management, Records and Information Management teams to ensure staff at the affiliate(s) are working in a secure and compliant manner
  • Responsible for User Experience of end user technology, ensuring local requirements are articulated to global delivery teams, be involved in testing and rollout of services
  • Service Delivery Management with run Managed Service Provider(s) to ensure SLA’s are being achieved for services
  • Responsible for escalating Major Incident Management activities for issues impacting End User services in the above countries and areas
  • Responsible for management of Local Country Agreements specific to the covered countries and areas (telephony, mobile), identify needs, opportunities for savings, etc
  • Engage the business to ensure required local policies are defined and aligned with Global guidelines
  • Assess new technology capabilities as they present themselves in the market
  • Responsible for local IS procurement, ensuring global technology standards are adhered to
  • Fulltime
Read More
Arrow Right

Manager, IT Solutions Delivery

The Manager, IT Solutions Delivery serves as a strategic leader accountable for ...
Location
Location
United States , Carlsbad
Salary
Salary:
78948.00 - 98712.00 USD / Year
24hourfitness.com Logo
24 Hour Fitness
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • 10+ years of experience in IT service management, with at least 5 years in a supervisory or management role within an IT service desk environment
  • In-depth knowledge of ITIL frameworks for incident, problem, change, and service request management
  • In-depth knowledge of ITSM principles and best practices
  • Proficient in ITSM tools and technologies, with a focus on automation and process optimization
  • Understanding of key IT infrastructure and components, including hardware, software, networks, operating systems, and related technologies relevant to the organization's environment
  • Familiarity with common user applications and tools, including commercial and custom-developed software used by corporate and field employees
  • Understanding of data and analytics tools to measure service desk performance, identify trends, and improve effectiveness and efficiency
  • Strong leadership and team management skills: motivate and develop staff, delegate tasks, provide feedback, and foster collaboration
  • Excellent problem-solving and critical thinking abilities: troubleshoot, diagnose, and resolve user issues efficiently and effectively with sound analytical and logical thinking
Job Responsibility
Job Responsibility
  • Build and maintain a high-performance team by recruiting, developing, and mentoring skilled and motivated professionals in a collaborative environment that fosters a culture of excellence, teamwork, innovation, and continuous improvement
  • Delegate tasks effectively by assigning ownership and accountability, promoting individual growth and development
  • Provide clear communication and feedback, regularly conveying expectations, goals, and performance metrics, and offering constructive feedback for individual and team growth
  • Resolve conflicts effectively, fostering a positive and open environment where team members feel comfortable raising concerns and collaborating on solutions
  • Demonstrate strong decision-making skills by analyzing information, weighing options, and making sound decisions that benefit the team and the organization
  • Demonstrate adaptability and resilience by navigating change, unforeseen challenges, and tight deadlines calmly and confidently while maintaining a positive and proactive approach
  • Demonstrate Emotional intelligence through understanding and managing your own emotions and biases and by recognizing and responding appropriately to the emotions of others
  • Support, disseminate, and enforce information security and compliance policies, standards, and guidelines across end-user technologies, processes, and behaviors
  • Train team members to recognize suspicious activity and events and ensure expeditious escalation and resolution of security incidents
  • Evolve the knowledge, technical expertise, and productivity of your staff by documenting problem resolution performed by higher-echelon support and adopting those procedures into core capabilities
What we offer
What we offer
  • Free Club Membership
  • Employee Assistance Program (EAP)
  • Basic Group Live and AD&D Insurance ($10,000)
  • 401k Savings and Investment Plan
  • Medical/Dental/Vision Benefits (for average of 30 hours or more per week)
  • Paid Time Off (for average of 30 hours or more per week)
  • Sickness Benefits (for average of 30 hours or more per week)
  • Complimentary membership for team members and their eligible dependents
  • Fulltime
Read More
Arrow Right

Red Team Operations Manager

To lead, oversee, and quality assure the execution of Red Team engagements end-t...
Location
Location
United Kingdom
Salary
Salary:
Not provided
bugcrowd.com Logo
Bugcrowd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience leading and/or managing Red Team engagements in enterprise environments, preferably across multiple industries (e.g. finance, critical infrastructure, cloud / SaaS / OT)
  • Deep technical knowledge of exploitation, post-exploitation, lateral movement, persistence, command & control, evasion, privilege escalation
  • Good knowledge and experience with Blue Team controls e.g. IDS/IPS, SIEM, EDR, NGFW, log analysis, detection engineering, ideally experience in bypassing or evading them safely
  • Solid experience with modern cloud environments (Azure, AWS, GCP), hybrid / on-premise networks, potentially OT/IoT/industrial environments
  • Strong tradecraft / OpSec awareness around how to avoid detection and conduct operations with minimal operational risk
  • Familiarity with CREST / STAR / TIBER etc. and regulatory / compliance requirements in relevant geographies
  • Proven experience in threat intelligence ingestion, scenario design, mapping to relevant threat actors
  • Excellent written and verbal communication skills and able to produce high quality reports, executive summaries, interact with senior leadership, legal, compliance etc.
  • Good project / operations management skills with an eye for budgeting, scheduling, resource allocation, interfacing external/internal teams
  • Ability to make real-time decisions under pressure, to balance risk vs reward
Job Responsibility
Job Responsibility
  • Lead, oversee, and quality assure the execution of Red Team engagements end-to-end from scoping & planning, through execution, reporting, to debrief and capability development
  • Ensure that all operations are safe, legal, technically robust, aligned with threat intelligence, compliance frameworks, and deliver high value to customers
  • Act as a subject-matter expert and manager for both operations and sales / client-facing aspects of Red Team services
  • Lead multiple concurrent Red Team engagements across industries
  • Define, negotiate and document scope, objectives, rules of engagement, deliverables, constraints, escalation & approval pathways
  • Oversee milestone planning e.g. kick-offs, stand-ups, wash-ups, strategic debriefs
  • Manage resources e.g. operator assignments, tooling, support functions
  • Track engagement progress vs objectives, adjust as needed
  • Assess and manage technical risk ensuring that any red team activity minimises risk to customer operations, data, systems
  • Real-time decision making during operations around TTP deployment, bypass of defenses, managing detections or unexpected discovery
Read More
Arrow Right