CrawlJobs Logo

Immediate Support Counsellor

vivupbenefits.co.uk Logo

Vivup

Location Icon

Location:
United Kingdom

Category Icon
Category:
Health and Beauty

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a member of our EAP team, you’ll provide a 24/7 confidential support service via telephone, virtual and face to face counselling and support, for issues such as depression, anxiety, stress, debt advice and family issues. In your role, you’ll utilise technology to stay connected to the team environment, but also engage with home-based working, delivering structured counselling to employees across public and private sector organisations.

Job Responsibility:

  • Accept and manage referrals in line with agreed service protocols
  • Assess and support individuals with common mental health difficulties, empowering them to self-manage recovery and triaging to internal or external services where appropriate
  • Conduct client-centred assessments to identify goals for change or recovery, alongside robust risk assessment for self-harm or harm to others
  • Provide in-the-moment daily support for clients seeking low-intensity interventions, using counselling skills, psychoeducation and assessment techniques
  • Make informed decisions on the suitability of new referrals, in line with The Employee Resilience Company referral protocols
  • Offer clear information and guidance to clients entering the service, including self-help CBT resources and information on pharmacological treatments, delivered face-to-face, by phone or through digital channels
  • Share relevant, appropriate supporting information with managers or key contacts within client organisations when required
  • Work to an agreed activity contract, balancing client contacts and clinical sessions to minimise waiting times and maintain an accessible service
  • Participate in multi-disciplinary meetings to discuss referrals and ongoing client care
  • Accurately record clinical activity and outcomes using CORE-Net, ensuring data is used to inform clinical decisions and onward referrals
  • Maintain clear, compliant clinical records in line with service protocols
  • Collaborate closely with colleagues to ensure effective step-up and step-down pathways within a stepped-care model
  • Integrate work-related and employment factors into the therapeutic process
  • Always practise from an inclusive, recovery-focused values base that recognises and respects diversity

Requirements:

  • Diploma in Counselling and or Psychotherapy (minimum Level 4)
  • Registered or accredited membership with BACP or a similar professional body (essential)
  • Experience working in a fast-paced environment
  • An enhanced DBS check, or willingness for us to process one on your behalf
  • All applicants must be legally entitled to work in the UK

Nice to have:

  • Experience within the mental health or EAP sector
  • Experience carrying out psychological assessments using validated assessment tools
What we offer:
  • Comprehensive onboarding experience and training
  • One-to-one clinical and peer supervision and case management
  • Monthly programme to enable your continuous professional development

Additional Information:

Job Posted:
January 10, 2026

Work Type:
Remote work
Icon
Vivup - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Immediate Support Counsellor

Client Care Counsellor – Advice Line

We are looking for a proactive, reliable, and fully qualified Psychotherapist/Co...
Location
Location
Republic of Ireland
Salary
Salary:
Not provided
spectrum.life Logo
Spectrum Life
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hold a recognized qualification in Counselling or Psychotherapy
  • Minimum of 200 post-qualified accrued counselling hours
  • Full registered membership and/or accreditation with a professional association or organisation which is governed by a recognised code of ethics and disciplinary process (i.e. PSI, IACP, NAPCP, APCP, IAHIP, ICP, EAPA)
  • Strong computer skills and mastering current software and applications (such as Microsoft Office)
  • Ability to work at a fast paced environment and to meet key objectives around call volume and quality
  • Ability to adapt to both the ever changing client and organizational needs
  • Ability to work in a fast-paced environment and to multi-task, when needed
  • Strong empathy and listening skills
  • Flexibility to work shifts, weekends, evenings, holidays etc. as per business needs
  • Experience working with a variety of clients reflecting a wide range of clinical presentations
Job Responsibility
Job Responsibility
  • Carrying out screening assessments over the phone with individuals wishing to engage with EAP services, focusing on strengths as well as difficulties
  • To conduct risk assessments and implement risk management plans as appropriate, with the support of our Psychological Triage team and provide appropriate safety and action planning where necessary
  • Assess client’s needs and provide immediate telephone crisis counselling/interventions to employees and family members of customer organisations
  • Identify the presenting problem and determine appropriate service response level as per case response level standards
  • Meet key objectives around call volume and quality
  • First point of contact to our clients via phone, sms, live chat and WhatsApp
  • To operate within all policies, procedures and guidelines of the EAP service
  • To participate in team meetings and attend other meetings as deemed necessary
  • Excellent customer service skills with strong written and verbal communication skills
  • Ability to cope with a high volume of incoming calls and chats
What we offer
What we offer
  • Part-time permanent contract
  • Work from home
  • Full training provided between Monday and Friday, 9 am to 5 pm, for 3 weeks
  • Career Progression for clinical and non-clinical colleagues
  • 1 hour of individual clinical supervision per month in-house
  • Extensive list of employee perks and benefits
  • Parttime
Read More
Arrow Right

SMHS Clinical Lead

As our SMHS Clinical Lead, you will take full ownership of the Secondary Mental ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
vivupbenefits.co.uk Logo
Vivup
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional registration (NMC, HCPC, BACP, BABCP, or equivalent Allied Health registration)
  • Significant experience within Secondary Mental Health Services
  • Strong clinical decision-making skills, particularly with complex and high-risk presentations
  • Proven experience leading, motivating, and developing multidisciplinary teams
  • Confidence delivering clinical supervision and managing performance constructively
  • Excellent written and verbal communication skills, including report writing and presentations
  • A robust understanding of safeguarding, risk assessment, and evidence-based pathways
  • The ability to manage competing priorities while maintaining high standards of care
  • All applicants must be legally entitled to accept and perform work in the UK
  • All positions are subject to an enhanced DBS check
Job Responsibility
Job Responsibility
  • Provide professional and clinical leadership across the SMHS team, acting as a champion for best practice
  • Oversee the Secondary Mental Health care pathway, ensuring safe, effective, and client-centred delivery
  • Line manage Clinical Case Managers and EAP Counsellors, including PDPs, supervision, and performance reviews
  • Chair team meetings, case discussions, and contribute to senior clinical and governance forums
  • Maintain oversight of risk management, safeguarding, and immediate-risk cases with confidence and clarity
  • Manage a small clinical caseload alongside leadership responsibilities
  • Build strong relationships with internal teams, senior stakeholders, and third-party providers
  • Use evidence-based assessments, diagnostic tools, and interventions to support client outcomes
  • Monitor service performance, budgets, and MI reporting to identify trends and drive improvement
  • Contribute to audits, evaluations, and the development of policies, SOPs, and innovative practices
  • Fulltime
Read More
Arrow Right

Senior Counsellor

As a Senior Counsellor in our EAP team, you’ll play a dual role of providing cli...
Location
Location
United Kingdom
Salary
Salary:
Not provided
vivupbenefits.co.uk Logo
Vivup
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional Registration
  • Degree or equivalent experience in a health-related field
  • Significant experience in managing and leading a counselling or clinical team
  • Expertise in short-term, solution-focused interventions
  • Strong skills in clinical decision-making, conflict resolution, and managing immediate client risk
  • Excellent communication, problem-solving, and report-writing abilities
  • Ability to motivate, develop, and nurture both individuals and teams
  • A deep commitment to safeguarding, equality, and diversity in practice
  • All applicants must be legally entitled to accept and perform work in the UK
  • All positions are subject to an enhanced DBS check
Job Responsibility
Job Responsibility
  • Lead and manage a team of 8–10 counsellors through regular supervision, performance reviews, and well-being check-ins
  • Deliver one-on-one clinical and peer supervision alongside case management
  • Carry a small caseload of clients, providing specialized interventions and support
  • Collaborate with Senior Managers to ensure adherence to TERC’s values and clinical standards
  • Organise induction training, ongoing development, and performance evaluations for new and existing team members
  • Support the continuous professional development (CPD) of your team through workshops and training sessions
  • Conduct risk assessments, develop risk management plans, and manage complex clinical cases with sensitivity and professionalism
  • Be part of the clinical on-call rota, ensuring comprehensive support is available when needed
  • Contribute to service development through innovative clinical practices and process improvements
  • Deliver post-incident support and interventions for staff following traumatic events
  • Fulltime
Read More
Arrow Right
New

Seasonal team member

Longleat is seeking enthusiastic and customer focused Seasonal Team Members to j...
Location
Location
United Kingdom , Longleat
Salary
Salary:
10.30 - 12.21 GBP / Hour
longleat.co.uk Logo
Longleat Enterprises Limited
Expiration Date
March 08, 2026
Flip Icon
Requirements
Requirements
  • A passion for delivering a great guest experience and willing to go out of your way to do so
  • Good team player with excellent interpersonal skills
  • Ability to remain calm and efficient under pressure
  • Excellent communication skills with a confident and friendly nature
  • Be honest, reliable and committed, and enjoy responsibility and exceeding expectations
  • You must be aged 16 or over, and above school leaving age to apply for this role
  • For Attractions Team Member role: applicants must be aged 18 or over
  • For Guest Experience Team Member role: Experience in a customer service environment is required
Job Responsibility
Job Responsibility
  • Food and Beverage Team Member: Delivering outstanding service at varied food outlets
  • Attractions Team Member: Supporting animal team with giraffe feeding, marshalling seasonal events, ensuring guest safety on rides
  • Retail Team Member: Engaging with guests, helping pick souvenirs, serving on till
  • Cleansing Team Member: Ensuring the park remains clean and presentable, focusing on guest toilet blocks
  • Ranger: Providing a clean and presentable environment, waste disposal, traffic management
  • Guest Experience Team Member: Welcoming guests at arrivals booths, resolving enquiries, meeting VIP guests, responding to questions via email, social media, or telephone
What we offer
What we offer
  • 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
  • Unlimited free entry to Longleat for our employees
  • Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
  • 50% off Membership for Friends and Family
  • Discounts on food and beverages and retail merchandise
  • Discounts on VIP Experiences and Accommodation
  • Discretionary bonus scheme
  • Employee Assistance Programme
  • Employer contributory pension scheme
  • Life assurance scheme
  • Fulltime
!
Read More
Arrow Right
New

Planermill Supervisor

You are a natural leader with the proven ability to adapt and remain flexible in...
Location
Location
United States , El Dorado
Salary
Salary:
Not provided
canfor.com Logo
Canfor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3-5 years of supervisory experience in an industrial environment
  • Working knowledge of web-based computer applications and Microsoft Office
  • Grade 12 or equivalent
  • Valid driver's license
Job Responsibility
Job Responsibility
  • Maintain the highest safety standards, ensuring compliance with all policies, procedures, practices, and OSHA regulations
  • Address unsafe conditions promptly and proactively
  • Identify opportunities to improve processes and reduce costs while safely meeting production targets
  • Coach, train, and support team members to maximize performance
  • Foster open communication and engage employees for input into work processes and systems
  • Ensure timely implementation of key corporate and operational initiatives, and assist in equipment troubleshooting
  • Maintain and monitor production goals
  • Work with other departments to achieve operational goals
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

As a Customer Service Representative, you will embark in a 12- week training pro...
Location
Location
United States , Mt Sterling
Salary
Salary:
17.15 - 25.73 USD / Hour
dotfoods.com Logo
Dot Foods
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Excellent verbal and written communication skills
  • Proficient in Microsoft programs such as Office, Word, and Excel
  • Ability to process a high volume of request (email/phone) at a fast, accurate pace
Job Responsibility
Job Responsibility
  • Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution
  • Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation
  • Process customer orders to ensure internal order deadlines are completed on time
  • Go above and beyond to meet customer needs, including appropriate use of empathy
  • Work closely with a team to include, outside sales, regional teammates, and internal customers
  • Applies lean thinking and tools to identify and eliminate waste in all areas of the position
What we offer
What we offer
  • Significant advancement opportunities
  • Potential to work from home after 1 year
  • Fulltime
Read More
Arrow Right
New

Seasonal forestry opportunity

Every year, Canfor hires numerous Forestry Field Assistants to join us in term p...
Location
Location
Canada , Prince George
Salary
Salary:
47600.00 - 68000.00 / Year
canfor.com Logo
Canfor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Current or past enrollment in a forestry or natural resources management program, and/or forestry work experience
  • Excellent communication skills and an ability to perform physically demanding fieldwork in a team environment
  • A valid Class 5 Driver’s License
Job Responsibility
Job Responsibility
  • Timber stratification and preliminary feature identification using Lidar data and imagery
  • Road and cutblock layout
  • Site level plans and ecosystem data collection
  • Operational cruising
  • Field information mapping stream and riparian assessments
  • Supervision of planting, vegetation management, and site preparation activities to ensure compliance with safety, environmental, and quality standards
  • Completion of post-harvest prescriptions and regeneration surveys
  • Updating key Silviculture databases following completion of activities
  • Conducting both field and office activities which relate to Planning
  • Conducting field surveys and assessments to support block design and reconnaissance efforts
What we offer
What we offer
  • paid leave
  • health & well-being programs
  • Fulltime
Read More
Arrow Right
New

General Assistant

We are delighted to offer an opportunity for a General Assistant to join our tea...
Location
Location
United Kingdom , Cheddar
Salary
Salary:
10.30 - 12.21 GBP / Hour
longleat.co.uk Logo
Longleat Enterprises Limited
Expiration Date
March 22, 2026
Flip Icon
Requirements
Requirements
  • Self-motivated with excellent customer service skills
  • Experience of providing tours or sharing verbal information to groups of people
  • Experience of communicating with the general public
  • Excellent written and verbal communication skills
  • Able to work outside in all weathers
  • Knowledge of pre - history, geology, Victorian history
  • Experience of till operation
Job Responsibility
Job Responsibility
  • Provide the highest standard of service to customers in a polite, courteous and helpful manner
  • Ensure the highest standards of presentation and cleanliness throughout the premises
  • Have a good knowledge of Cheddar Gorge and Caves, its attractions and history
  • Provide guided tours and interpretation in the Caves and the Museum including fire lighting and flint knapping
  • Understand and have the ability deliver food service safety compliance to the requirements of the Longleat food corporate policy
  • Assist with the rotation of stock, reporting any short dated lines to the retail office
  • Operate the tills and be responsible for the security and accounting of all moneys handled during transactions in line with the cash handling procedure
What we offer
What we offer
  • 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
  • Unlimited free entry to Longleat and Cheddar Gorge and Caves for our employees
  • Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
  • 50% off Membership for Friends and Family
  • Discounts on food and beverages and retail merchandise
  • Discounts on Longleat VIP Experiences and Accommodation
  • Discretionary bonus scheme
  • Employee Assistance Programme
  • Employer contributory pension scheme
  • Life assurance scheme
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy