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Make a Difference Behind the Systems That Support Doctors. Are you an experienced iMIS professional who enjoys solving problems, improving systems, and supporting users in a purpose-driven environment? The Australian Salaried Medical Officers’ Federation (NSW) (The Doctors’ Union) is seeking an iMIS Administrator to take ownership of its core membership and business systems. This is a hands-on role where you’ll play a key part in ensuring the systems that support doctors across NSW are reliable, effective, and continually improving.
Job Responsibility:
Owning and supporting iMIS: Managing day-to-day administration, troubleshooting issues, and ensuring the platform runs smoothly across the organisation
Improving systems and processes: Identifying opportunities to improve workflows, data quality, reporting, and how the system is used by internal teams
Supporting users and stakeholders: Working closely with staff across the organisation to resolve issues, provide guidance, and improve system adoption
Maintaining data integrity and reporting: Ensuring accurate, reliable data while supporting reporting, analysis, and decision-making
Working with external partners: Liaising with system vendors and support providers on escalations, enhancements, and technical solutions
Requirements:
Proven experience working with iMIS in an administrative or support capacity
Confidence troubleshooting issues and managing system requests end-to-end
Strong data handling skills, including data quality, imports, and updates
Experience supporting reporting and working with business data
The ability to work independently and manage competing priorities
Strong communication skills and a practical, service-oriented approach
Confidence working with both non-technical users and technical stakeholders
Nice to have:
Power BI or reporting/dashboarding experience
SQL Server or broader data/query capability
Experience in a membership, association, union or not-for-profit environment
Experience improving processes, documentation, or user training
Exposure to website, CMS, or system integrations
What we offer:
Superannuation
Hybrid working environment (Sydney CBD / Inner West)
The opportunity to work in a supportive, purpose-driven organisation
A role with genuine ownership and impact across the business