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Australian Council of Trade Unions (ACTU) Logo Australian Council of Trade Unions (ACTU) · IT - Administration

IMIS Administrator

Australia, Sydney 94521.00 - 117745.00 AUD / Year · Job Posted April 11, 2026
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Job Description

Make a Difference Behind the Systems That Support Doctors. Are you an experienced iMIS professional who enjoys solving problems, improving systems, and supporting users in a purpose-driven environment? The Australian Salaried Medical Officers’ Federation (NSW) (The Doctors’ Union) is seeking an iMIS Administrator to take ownership of its core membership and business systems. This is a hands-on role where you’ll play a key part in ensuring the systems that support doctors across NSW are reliable, effective, and continually improving.

Job Responsibility

  • Owning and supporting iMIS: Managing day-to-day administration, troubleshooting issues, and ensuring the platform runs smoothly across the organisation
  • Improving systems and processes: Identifying opportunities to improve workflows, data quality, reporting, and how the system is used by internal teams
  • Supporting users and stakeholders: Working closely with staff across the organisation to resolve issues, provide guidance, and improve system adoption
  • Maintaining data integrity and reporting: Ensuring accurate, reliable data while supporting reporting, analysis, and decision-making
  • Working with external partners: Liaising with system vendors and support providers on escalations, enhancements, and technical solutions

Requirements

  • Proven experience working with iMIS in an administrative or support capacity
  • Confidence troubleshooting issues and managing system requests end-to-end
  • Strong data handling skills, including data quality, imports, and updates
  • Experience supporting reporting and working with business data
  • The ability to work independently and manage competing priorities
  • Strong communication skills and a practical, service-oriented approach
  • Confidence working with both non-technical users and technical stakeholders

Nice to have

  • Power BI or reporting/dashboarding experience
  • SQL Server or broader data/query capability
  • Experience in a membership, association, union or not-for-profit environment
  • Experience improving processes, documentation, or user training
  • Exposure to website, CMS, or system integrations

What we offer

  • Superannuation
  • Hybrid working environment (Sydney CBD / Inner West)
  • The opportunity to work in a supportive, purpose-driven organisation
  • A role with genuine ownership and impact across the business
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