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We are currently seeking a Imaging Specialist to join our team in Glendale, Wisconsin (US-WI), United States (US). Position Overview: Individuals here have a well-rounded knowledge of the policies and procedures for their work area. Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine. They may make policy recommendations to their managers and be an escalation point for less experienced team members.
Job Responsibility:
Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers
May respond to calls after normal business hours per leader instructions
Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers
Identifies potential issues that could adversely impact end user experience and takes corrective action
Requirements:
Typically requires 1-2 years relevant experience
High School Diploma or equivalent
Undergraduate degree or some college coursework preferred
Strong knowledge of Windows operating system environment
Solid client service skills
A+ desktop or equivalent skill set is required
additional certifications for various hardware platforms may be required
Ability to physically perform general office requirements
Must be able to perform essential responsibilities with or without reasonable accommodation