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Image Review Supervisor

United States, Union · Job Posted December 11, 2025
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Job Description

The Image Review Supervisor will support the manager in all required areas of the operation. This would include production, quality, staff retention, staff training/development, operational efficiencies and client relations.

Job Responsibility

  • Oversee the collection, processing, and evaluation of information related to Manual Image Review (MIR) project
  • Supervise daily operations on the MIR project floor and ensure efficient workflow management
  • Track and report daily production metrics, demonstrating the ability to generate and analyze reports
  • Train, guide, and supervise personnel, ensuring they understand their duties and responsibilities
  • Monitor employee work hours, overtime, vacation, sick leave, and prepare payroll for submission
  • Coordinate employee vacation schedules to maintain adequate staffing levels, stepping in as needed
  • Oversee attendance and professional appearance standards
  • Ensure all documentation and training records are completed and properly filed in employee records
  • Maintain regular communication with the client and Manager
  • Conduct audits of processed images based on Image Review Reports
  • Prepare and deliver employee performance appraisals
  • Uphold and enforce company policies and procedures

Requirements

  • Ability to work any day of the week, including weekends, is required due to our rotating schedule
  • Should be responsive to alerts or messages, including after-hours when needed
  • Must be able to engage and communicate with clerks professionally and respectfully
  • Ability to work efficiently with little to no supervision is required
  • Proven leadership skills with the ability to motivate and manage a team effectively
  • Ability to manage multiple tasks and prioritize in a fast-paced environment
  • Strong interpersonal skills and ability to handle conflict resolution in a professional manner
  • Proficiency in relevant software/tools for reporting and scheduling

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