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ONNEC builds, supports and optimises the IT infrastructure, networks and connectivity which drive global business performance. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. We re recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at Onnec client sites. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (eg Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site based as required and reports to the Service Delivery Manager.
Job Responsibility:
Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA
Audit and document existing cabling installations
Audit and document desktop configuration, including patching and power, for existing and proposed user locations
Compile patching schedules as required
Utilise Cable Management Software as required for patching planning
Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection
IMAC-D of all desktop equipment including any peripherals
Carry Out Data Wiping activities by use of Software tools
Carry out all types of patching / jumpering including all types of voice & data, copper & fibre
Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers
Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems
Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls
Carry out surveys and update drawings and schedules
Install and test analogue, digital and VOIP telephone handsets and provide headset support as required
Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity
Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
Requirements:
Able to work on multiple client sites across allocated regions
Available for out of hours working and on-call rota
Understanding of Spoken and Written German Language
Tier 1 data‑centre experience
Proven experience working on-site in a live data‑centre environment
Familiar with DC access controls, change management, and working under data‑centre standards
Hands‑on rack and stack of physical servers
Power cabling (A/B feeds), basic hardware troubleshooting, server swaps
Comfortable working on server hardware in production DC environment
Rack and stack of network switches
Patch cabling (management and production ports)
Physical hardware replacement
Experience accessing and working with server management interfaces (e.g. iLO / iDRAC or equivalent)
Apply provided IP details and perform firmware updates where instructed
Validate hardware health and hand over to IT / engineering teams
Understands role boundaries
Proven track record and solid background experience in Fibre optic patching, installation and testing
Thorough understanding of modern computer network infrastructure
Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
Good knowledge of Service Now (and other Process and Asset Management Tools)
Good knowledge of Server Patching
Knowledge of LAN / WAN and Active devices
Able to use all types of Modern Hand Held Cable Standards Testers