This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Airswift is seeking an IMAC & IT Asset Management Specialist to work a 4-month contract for one of our clients in Calgary, AB. The IMAC & IT Asset Management Specialist is responsible for executing day-to-day Install, Move, Add, Change (IMAC) activities while maintaining accurate, audit-ready IT asset lifecycle management across end-user computing devices. This role supports device deployment, recovery, refresh, inventory control, and secure handling of IT assets in alignment with IT Service Management (ITSM) processes and security requirements. This is a hands-on, execution-focused role suited for an intermediate-level technician who is comfortable working independently, coordinating with Service Desk and Field Support teams, and managing physical assets with strong attention to detail.
Job Responsibility:
Perform device installations, moves, adds, and changes (IMAC) for desktops, laptops, monitors, peripherals, and accessories
Execute PC refreshes, swaps, and break/fix replacements
Prepare, stage, image, configure, and deploy devices according to standard builds
Support new hire onboarding and equipment provisioning
Assist with device recovery for offboarding and role changes
Provide hands-on end-user support during deployments and transitions
Manage the full lifecycle of IT assets: receive – tag – inventory – deploy – support – recover – redeploy – retire
Maintain accurate asset records in the ITSM / asset management system (assignment, location, status)
Conduct inventory audits and cycle counts
investigate and reconcile discrepancies
Manage spare inventory and stockroom operations
Coordinate shipping, receiving, RMAs, and vendor returns
Ensure chain-of-custody and secure handling of devices and data
Support refresh planning and asset aging analysis
Follow standardized IMAC and asset management procedures
Document work performed, asset movements, and identity verification (where applicable)
Ensure compliance with information security, data destruction, and hardware disposal requirements
Contribute to process improvements, standardization, and documentation updates
Work closely with Service Desk, Desktop Support, Field Support, and vendors to meet SLAs
Requirements:
Intermediate experience in IMAC / IMACD operations