This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Hardware Installs, Moves & Changes, and Decommissions: working in conjunction with the central service desk, the engineer(s) will deploy, change, and decommission client hardware (server / network etc.) assets in line with defined policies and procedures
IT Logistics & Media Handling: The Data Centre Operations team have responsibility for the management and execution of shipping and receiving of hardware and data assets
maintaining storage and staging locations, inspecting, and tagging devices and managing the respective systems relating to any movement or change in status
Data Centre Audits: The Data Centre Operations engineers are responsible for the undertaking of data quality and accuracy audits
Checking physical assets against core information systems and recording any found discrepancies
Visitor Escorting: The engineers are required to support our client in escorting any visitors requiring access to the secure Data Centre spaces ensuring the requisite conditions for access are met and follow Data Centre processes and procedures
General DC Operations and Support: As well as the above core activities, the DC engineer team will provide support for a wide range of Data Centre activities to drive forward client and internal business deliverables
Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA
Audit and document existing cabling installations
Audit and document desktop configuration, including patching and power, for existing and proposed user locations
Compile patching schedules as required
Utilise Cable Management Software as required for patching planning
Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection
iMAC-D of all desktop equipment including any peripherals
Carry Out Data Wiping activities by use of Software tools
Carry out all types of patching / jumpering including all types of voice & data, copper & fibre
Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers
Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems
Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls
Carry out surveys and update drawings and schedules
Install and test analogue, digital and VOIP telephone handsets and provide headset support as required
Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity
Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc
Requirements
Experience of working in Voice and Data Cabling environment
Experience of Moves Adds and Changes environment
Thorough understanding of modern computer network infrastructure
Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
Good knowledge of Service Now (and other Process and Asset Management Tools)
Good knowledge of Server Patching
Knowledge of LAN / WAN and Active devices
Able to use all types of Modern Handheld Cable Standards Testers
Able to use light Source and Power Meter
Experience of working in banking IT environment
Experience in structured cabling installation, fault finding and testing with fluke test equipment
Thorough knowledge of structured cabling standards and cable types (FTP, UTP & Optical Fibre)
Excellent MS Office Suite experience (Outlook, Excel, Word etc)
Extensive knowledge of Asset Management and DCIM systems
Extensive knowledge of ITSM Ticketing Systems
Extensive understanding of complex change management and service delivery processes