Ima guest service representative

• Ensure front desk area and lobby remains clean
• Registers and assigns rooms to guests, make and issue room keys, and may escort guests to rooms as needed
• Ensures that only authorized patrons use government sponsored quarters
• Calculates and posts charges to a patron’s account and balances totals with control records
• Maintains current check out list
• Prints back up reports from property management system
• Ensures housekeeping status of rooms is updated

• Two years’ experience or education with computer software, hardware and AV equipment
• Possession of valid driver’s license
• Must pass required background check
• Must pass Department of Defense (DOD) background check and receipt of a DOD Common Access Card (CAC)

Bilingual skills