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To maximise B2B sales using knowledge of IKEA range, local market and my customers, as well as the IKEA tools and the experience and expertise. Support the efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA concept.
Job Responsibility:
Strong knowledge about IKEA products & services and support customers by providing clear & structured guides through B2B selling process
Plan and initiate proactive sales outreach to attract new business clients and expand the client base
Build and maintain strong relationships with existing business customers to drive loyalty, retention, and repeat purchases
Manage and assign incoming enquiries and project leads across all channels to ensure efficient handling and timely response
Identify and develop new business opportunities in collaboration with the country and store sales teams
Follow through and coordinate the full sales process — from quotation to delivery — together with Fulfilment, Interior Design, and Service Providers, ensuring a smooth customer experience
Collaborate with cross-functional teams (Marketing, Fulfilment, Finance, Interior Design) to implement commercial activations, campaigns, and customer projects
Analyse market trends, sales data, and customer insights to identify gaps and provide actionable recommendations for growth
Maintain and update the sales pipeline, ensuring accurate and timely reporting of performance and conversion results
Support the development and execution of commercial activation activities that generate new leads and strengthen IKEA for Business awareness
Identify and propose process improvements to enhance sales efficiency and the client experience
Requirements:
Ability to communicate confidently and clearly in English and Thai
Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity
Good analytical and numerical skills, presentation and negotiation skills and decision-maker with good problem-solving experience
Ability to prioritize and organize work in order to making the most efficient use of resources available
Creative, commercial visual competence with a keen eye for aesthetics
Self-starting, self-reliant and motivated with a proven ability to work as part of a team as well as independently
Possesses their own car and holds a valid driver’s license