CrawlJobs Logo

Ikea for business sales specialist

https://www.ikea.com Logo

IKEA

Location Icon

Location:
Thailand , Chiang Mai

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

To maximise B2B sales using knowledge of IKEA range, local market and my customers, as well as the IKEA tools and the experience and expertise. Support the efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA concept.

Job Responsibility:

  • Strong knowledge about IKEA products & services and support customers by providing clear & structured guides through B2B selling process
  • Plan and initiate proactive sales outreach to attract new business clients and expand the client base
  • Build and maintain strong relationships with existing business customers to drive loyalty, retention, and repeat purchases
  • Manage and assign incoming enquiries and project leads across all channels to ensure efficient handling and timely response
  • Identify and develop new business opportunities in collaboration with the country and store sales teams
  • Follow through and coordinate the full sales process — from quotation to delivery — together with Fulfilment, Interior Design, and Service Providers, ensuring a smooth customer experience
  • Collaborate with cross-functional teams (Marketing, Fulfilment, Finance, Interior Design) to implement commercial activations, campaigns, and customer projects
  • Analyse market trends, sales data, and customer insights to identify gaps and provide actionable recommendations for growth
  • Maintain and update the sales pipeline, ensuring accurate and timely reporting of performance and conversion results
  • Support the development and execution of commercial activation activities that generate new leads and strengthen IKEA for Business awareness
  • Identify and propose process improvements to enhance sales efficiency and the client experience

Requirements:

  • Ability to communicate confidently and clearly in English and Thai
  • Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity
  • Good analytical and numerical skills, presentation and negotiation skills and decision-maker with good problem-solving experience
  • Ability to prioritize and organize work in order to making the most efficient use of resources available
  • Creative, commercial visual competence with a keen eye for aesthetics
  • Self-starting, self-reliant and motivated with a proven ability to work as part of a team as well as independently
  • Possesses their own car and holds a valid driver’s license

Additional Information:

Job Posted:
March 26, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Ikea for business sales specialist

Sales Specialist

Sales Specialist position focused on Add-on sales strategy implementation and cu...
Location
Location
South Korea , Seoul
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
August 31, 2026
Flip Icon
Requirements
Requirements
  • Passion for selling and reaching goals
  • Understanding of IKEA values
  • Knowledge of competitors and local market
  • Right attitude and behavior for active selling
  • Understanding and active use of Selling the IKEA way and Pricing the IKEA way manuals
  • Ability to make things happen by championing flexibility, speed and simplicity
  • Ability to take responsibility and delegate when necessary
  • Good communication skills
  • Numeracy and computer (Excel) literacy and analytical skills
  • Ability to lead business through people with strong leadership capabilities
Job Responsibility
Job Responsibility
  • Work closely with Commercial team to ensure positive shopping experience
  • Ensure implementation of Add-on sales strategy
  • Communicate Add-on Strategy and lead working process with add-ons
  • Cooperate with stakeholders within commercial team
  • Ensure qualitative and efficient implementation through clear communication
  • Secure vitality and seasonality of add-on sales
  • Act quickly on commercial opportunities
  • Respond to changing product availability and customer expectations
  • React to changes to seize commercial opportunities
  • Form and analyze sales statistics to identify growth opportunities
  • Fulltime
Read More
Arrow Right
New

Ikea Business Manager

Drive extraordinary growth by positioning IKEA as the first choice destination f...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about people, business, IKEA’s purpose and continuously driving better performance
  • Energized by increasing customer value, driving business growth and contributing to overall success and results through people
  • Motivated by leading and developing people
  • Knowledge about the current market environment and expectations from business customers
  • Knowledge of the global and local market, its movement and potential
  • Knowledge of how to identify and realise opportunities for add-ons, cross-selling and up-selling
  • Knowledge of IKEAs corporate identity, core values and vision
  • Passionate about the behaviours of the many people and the trends that influences them
  • Motivated to drive business growth by creating an affordable & attractive commercial offer
  • Appreciate the mix of strategic thinking and turning commercial activities into practice
Job Responsibility
Job Responsibility
  • Lead the IKEA Business offering and be responsible for the overall performance of the business portfolio
  • Lead the strategic approach to become a truly accessible, relevant and affordable choice for the business customers in a strong collaboration with the markets
  • Lead the development of IKEA business principles and direction for the IKEA group
  • Proactively contribute in IKEA BPL discussions to ensure that business offering insights underpin the future direction of Market Support
  • Utilise the insights in the markets to create clarity on the specific needs of the business customers
  • Work together with the Selling Manager to develop a clear and specific perspective on the future of the IKEA business offer
  • Create an IKEA business roadmap in collaboration with other stakeholder within Selling & Customer Experience, the markets and IIS
  • Lead the development of the required business offer processes, ways of working, tools, measurements and follow up
  • Act as Business Expert in relevant agile teams within the Digital Unit
  • Support markets in securing clients for B2B offerings
What we offer
What we offer
  • Work environment free of discrimination and harassment
  • Encouragement of individualism
  • Fulltime
Read More
Arrow Right

New Business Development Specialist

As New Business Development Specialist, you are proactive and results driven, de...
Location
Location
Australia , Tempe
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A strong understanding of the B2B market landscape, particularly within SMB segments
  • Demonstrated experience in proactive, outbound sales
  • A result driven and growth focused mindset
  • Confidence and skill in being the first point of contact for new customers
  • Strong analytical capability to interpret market trends, customer behaviour, and competitor activity
  • Proficiency in developing compelling proposals and presentations
  • Excellent communication and relationship building skills
  • The ability to negotiate effectively and manage contract finalisation
  • A collaborative, solutions-oriented mindset
  • A commitment to building strong, long-term customer relationships
Job Responsibility
Job Responsibility
  • Proactively drive new business acquisition and direct sales through strategic outbound engagement with small-medium business (SMB)
  • Identify and cultivate new sales leads and opportunities through various channels
  • Serve as the initial key point of contact for newly acquired customers
  • Collaborate with cross-functional teams to develop and deliver tailored, high-quality solutions
  • Continuously analyse market trends, customer insights, and competitor activity
  • Skilfully negotiate and support contract finalisation with new clients
  • Actively represent IKEA at trade shows and industry events
  • Lay the groundwork for long-term relationships by ensuring high levels of customer satisfaction
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers)
  • Fulltime
Read More
Arrow Right

Sales Coordinator Self Serve

As a Sales Coordinator your responsibilities will include, but are not limited t...
Location
Location
Australia , Marsden Park
Salary
Salary:
30.75 AUD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about people’s everyday life at home and home furnishing
  • Enjoy working in a fast-paced and future-oriented environment
  • Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers
  • Adaptable and energetic
  • Strong verbal and written communication skills for successful stakeholder management
  • Friendly and comfortable with connecting and interacting with people
  • Comfortable with coordinating your team, setting priorities, and delegating responsibility
  • Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience
  • Looking to develop and grow within the business
  • Availability to work a rotating roster with a mix of day and evening shifts
Job Responsibility
Job Responsibility
  • Supervising and coordinating the daily operation of the team
  • Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary
  • Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area
  • Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability
  • Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience
  • Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • Fulltime
Read More
Arrow Right

Commercial Coordinator

As a Commercial Coordinator your responsibilities will include, but are not limi...
Location
Location
Australia , Belrose, New South Wales
Salary
Salary:
30.75 AUD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about people’s everyday life at home and home furnishing
  • Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers
  • Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management
  • Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment
  • Comfortable with coordinating your team, setting priorities and delegating responsibility
  • Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience
  • Looking to develop and grow within the business
  • Availability to work 8:30am to 6:00pm weekdays, weekends and public holidays
  • Availability to work 3 out of 4 weekends in a month (both Saturday and Sunday consecutively)
Job Responsibility
Job Responsibility
  • Support and coach co-workers within the team to maximise sales and provide a positive customer experience
  • Supervise and coordinate the daily operation of the team and provide feedback on team performance to the Planning Studio Manager
  • Solve daily operational problems and react appropriately to urgent issues, escalating where necessary
  • Share specialist knowledge about the product range, services and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area
  • Create a high level of team knowledge about the product features and benefits and encourage the team to promote complete home furnishing solutions to the customer
  • Encourage the team to actively sales steer the department’s top-selling products, prioritised products and IKEA service products in order to maximise sales and long-term profitability
  • Optimise the relationship with customers to drive sales growth and sustained long-term profitability by knowing the IKEA product range and services and actively work to offer alternative solutions that meet the needs of individual customers. Coach the team to do the same
  • Imparting knowledge of the entire online ordering process to the team, offering a seamless and convenient pick-up experience
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • Fulltime
Read More
Arrow Right

Circular Sales & Operations Specialist

As Circular Sales & Operations Specialist your responsibilities will include, bu...
Location
Location
Australia , Marsden Park, New South Wales
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A strong leader who inspires and supports teams through effective communication, coaching, and collaboration to achieve success
  • A highly organised and analytical thinker with the ability to manages multiple tasks, identify priorities and continuously drive improvements in the Product Quality & Recovery process
  • Well-versed in the product range, including service products, and possess strong knowledge of store operations, sales steering, pricing, and range presentation to drive optimal performance
  • An effective communicator, able to engage key stakeholders in the business and influence effectively to drive impact
Job Responsibility
Job Responsibility
  • Ensure the AS-IS shop, in-store and online platform is well-maintained to enhance customer experience and drive optimal sales through inspiring merchandising solutions
  • Take action to improve the product recovery department through repackaging, spare part management, assembly, and active selling both in online and offline channels
  • Collaborate with key stakeholders to optimise product flow, sales, and communication channels, while training co-workers on recovery operations, sharing best practices and ways of working
  • Focus on meeting department commercial goals by regularly following up on sales performance and implementing improvement actions aligned with IKEA’s sustainability and circularity agenda
  • Stay informed about social and environmental commitments and actively contribute to sustainability and circularity through daily work and support of circular and commercial activities, always considering both environmental and business impacts when recovering products
  • Contribute to the Product Quality & Recovery team by leading tasks, ensuring product safety and quality standards are met, and supporting the customer experience through effective training and collaboration
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • Rosters published 4 weeks in advance
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Fulltime
Read More
Arrow Right

Kitchen Trainer Specialist

IKEA is seeking a passionate Kitchen Trainer Specialist to educate and enhance t...
Location
Location
United Kingdom , Croydon
Salary
Salary:
29840.00 GBP / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in kitchen planning is advantageous
  • Passion for creating togetherness and coaching others
  • Motivation to drive business and ensure excellent guest experiences
  • Confidence to take personal initiatives
  • Openness to change
  • Proficiency in using computer software
Job Responsibility
Job Responsibility
  • Ensure all competence development initiatives grow the business and support sustainable long-term profitability
  • Coach and mentor kitchen co-workers through the sales co-worker learning offer
  • Promote IKEA's social and environmental commitment and engage teammates in sustainability efforts
  • Align with UK&IE Training Calendar and maintain detailed training records
  • Support and develop cooperation with other functions
  • Ensure co-workers follow routine procedures to improve operations
  • Assist the kitchen shopkeeper in raising team competence
What we offer
What we offer
  • 15% IKEA discount
  • Life Assurance of 4 times pay
  • Enhanced statutory pension contributions
  • Interest free loans
  • Rewards and discount portal
  • Free healthy meal options
  • Salad bar
  • Fruit
  • Hot/cold drinks
  • Fulltime
Read More
Arrow Right
New

Remote Team Leader - Sales

You will be in responsible in driving an exceptional customer experience by buil...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years of experience in a customer facing role within contact centre
  • Minimum 1 year of experience in leading and/or influencing co-workers
  • Fluent in English (where applicable) and local language is required
  • Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people
  • Strong knowledge of the omnichannel customer meeting (within Sales or Resolutions)
  • Strong knowledge of how to motivate and empower both generalists and specialists individually as well as to create togetherness within teams
  • Deep understanding of the leadership styles needed to balance different needs among co-workers (e.g. high level of creativity, detailed knowledge and clear ways of working)
  • Good knowledge of change management and understanding of key factors for a successful change initiative
  • Broad knowledge of the Remote Customer Meeting Point business and the business goals
  • General knowledge of the people planning process and the recruitment process as well as understanding how to contribute to these.
Job Responsibility
Job Responsibility
  • Drive an exceptional customer experience by building and leading high performance teams within an assigned area that engage with customers in all remote channels, thus securing long term growth
  • Create an inspiring and motivating work environment and build a committed team with a strong customer focused culture based on pride in the work and high performance, thus securing a great remote customer experience and trust in the IKEA Brand
  • Evaluate adherence to defined ways of working for Generalists and Specialists within their skill area to identify performance improvement areas in processes and behaviours
  • Lead, coach and follow up individual development to empower team members through knowledge, trust and motivation, thus building business competence, securing succession and enhancing the quality of soft-skills in the customer meeting
  • Create, monitor and follow up team action plans (when applicable with input from Specialists) in order to reach set goals
  • Identify improvement needs in the work environment thus contributing to create a great place to work
  • Contribute with operational and functional expertise to the Schedule/Intraday department to ensure an optimal number of co-workers are available to meet the customer at all times, thus maximising business outcomes
  • Validate that hiring, onboarding and training of co-workers is performed according to standards in order to secure competence of co-workers
  • Fulltime
Read More
Arrow Right