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IKEA Food Team Leader

South Korea, Busan Employment contract · Job Posted June 09, 2026
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Job Description

Responsible for consistent excellent shopping experience, act upon customer feedback, implementation the global and national compliance standards and contributing to the overall food competence in the store.

Job Responsibility

  • Contributes to the implementation the global and national compliance standards in the area of responsibility to secure a safe environment for customers and co-workers
  • Ensure that every customer has a consistently excellent shopping experience by supporting, challenging and coaching co-workers to see through a customer's eyes
  • Ensure the appropriate processes followed and actions are taken on a daily basis to secure food safety, standards and reduce waste
  • Implement the retail foundation and sales steering tools are in place to optimise commerciality and secure excellence in operations
  • Contribute to the implementation of the unit IKEA Retail Food commercial plan and communication strategy
  • Act upon customer feedback, recognising good customer service and taking appropriate action to avoid repeated problems
  • Build the competence of the team through regular coaching, support and encouragement
  • Contribute to identifying, recruiting, introduce and developing the many talents in the department
  • Implement of the global and national people and sustainability strategies

Requirements

  • You are knowledgeable about the IKEA Concept, Brand, Culture and Values
  • You are knowledgeable about IKEA Food business solutions
  • You are knowledgeable about IKEA compliance standards
  • You are knowledgeable about IKEA Food safety standards
  • You are knowledgeable about local food legislation
  • You have a good understanding of national business direction
  • You are knowledgeable about consumer and market research
  • You have a good understanding of customer buying behaviour
  • You are knowledgeable about the IKEA Food range and food range presentation
  • You are aware of food trends
  • You have basic knowledge of the IKEA product range, including service products
  • You are computer literate

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