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Ikea Food Team Leader

Australia, North Lakes Employment contract · Job Posted May 28, 2026
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Job Description

Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. What you need to know Working at IKEA has its benefits and rewards: • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers). • Bonus programme (where eligible) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional information: • This role is a Permanent Full-time position (76 hours per fortnight) • Applications close Friday 5 June 2026 • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday). • Full time availability is required for this role About this work area As an IKEA Food Team Leader, your responsibilities will include, but are not limited to: • Oversee Daily Food Operations • Ensure food preparation, stock levels, cleanliness, and service standards meet IKEA requirements. • Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team as well as ensuring daily operational routines and actions are implemented. • Monitor workflow to maintain efficient customer service during busy periods. • Lead, develop and coach your team of co-workers to ensure they are given the necessary support, training and mentoring so they can provide an exceptional customer experience. • Promote a positive, safe, and inclusive team environment. As an IKEA Food Team Leader you are or you have: • Experience in a supervisory or leadership role in hospitality, food service, or retail. • Ability to delegate tasks and manage team performance. • Strong focus on providing excellent customer service. • Knowledge of food safety, hygiene, and workplace standards. • Experience managing daily operations, stock levels, and reducing waste. • Able to stay calm and maintain quality in a fast-paced environment. • Passionate about food and motivating your team to deliver great service. • Work closely with team members to ensure a customer-focused approach. • Lead by example, supporting and coaching others to grow professionally. • Communicate effectively with people at all levels to achieve strong results.

Job Responsibility

  • Oversee Daily Food Operations
  • Ensure food preparation, stock levels, cleanliness, and service standards meet IKEA requirements
  • Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team as well as ensuring daily operational routines and actions are implemented
  • Monitor workflow to maintain efficient customer service during busy periods
  • Lead, develop and coach your team of co-workers to ensure they are given the necessary support, training and mentoring so they can provide an exceptional customer experience
  • Promote a positive, safe, and inclusive team environment

Requirements

  • Experience in a supervisory or leadership role in hospitality, food service, or retail
  • Ability to delegate tasks and manage team performance
  • Strong focus on providing excellent customer service
  • Knowledge of food safety, hygiene, and workplace standards
  • Experience managing daily operations, stock levels, and reducing waste
  • Able to stay calm and maintain quality in a fast-paced environment
  • Passionate about food and motivating your team to deliver great service
  • Work closely with team members to ensure a customer-focused approach
  • Lead by example, supporting and coaching others to grow professionally
  • Communicate effectively with people at all levels to achieve strong results

What we offer

  • 5 weeks Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 24/7 access to Employee Assistance Program
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

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