This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Ensure the appropriate processes are followed and actions are taken daily to secure food safety, IKEA quality, standards for operation routines and reduce waste
Ensure that every customer has a consistently excellent shopping experience by supporting, challenging and coaching co-workers to see through a customer’s eyes
Act upon customer feedback, recognizing good customer service and taking appropriate action to avoid repeated problems (find better ways)
Build the competence of the team through regular coaching, support and encouragement (Lead and develop people)
Contribute to identifying, recruiting, introducing and developing the many talents in the department
Contribute to the implementation of global and national compliance standards in the area of responsibility to secure a safe environment for customers and co-workers
Implement the global and national people and sustainability strategies
Requirements:
Passion for food and people’s life at home
Ambassador and a good example of good IKEA leadership and IKEA values
Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
Builds trustful relationships and communicates well with others
Ability to deliver strong business results through people
Experience in leading a high-volume business
Ability to handle multiple topics and changing priorities/deadlines
Ability to work creatively within strong frameworks
Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure