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As an IKEA Food Team Leader, your responsibilities will include, but are not limited to: Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team as well as ensuring daily operational routines and actions are implemented. Lead, develop and coach your team of co-workers to ensure they are given the necessary support, training and mentoring so they can provide an exceptional customer experience. Ensure that both the Commercial and Operational areas of the Food department is efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience. Actively sell our IKEA Food products that customers love and find creative ways to merchandise and drive sales. Strong ability to support and lead change management within the department and the wider store.
Job Responsibility:
Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team as well as ensuring daily operational routines and actions are implemented
Lead, develop and coach your team of co-workers to ensure they are given the necessary support, training and mentoring so they can provide an exceptional customer experience
Ensure that both the Commercial and Operational areas of the Food department is efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience
Actively sell our IKEA Food products that customers love and find creative ways to merchandise and drive sales
Strong ability to support and lead change management within the department and the wider store
Requirements:
Experience working closely with the co-workers and championing a customer-centric approach, ensuring that customers leave satisfied
An innate ability to lead by example, support and coach co-workers to develop themselves professionally and to help them meet our customers with empathy and care
Able to effectively communicate with stakeholders at all levels to consistently deliver operational excellence
What we offer:
Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)