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With IKEA India Way forward and approved OMD FY25-30, we are all set to 'Unlock Delhi'. We are very pleased to announce that IKEA India will launch its first physical CMP, a Small Stores, in West Delhi, following the online launch just few months prior. This store will provide an omnichannel experience, helping build a customer base for future expansion across Delhi NCR and Northern India
Job Responsibility:
Contribute to the daily operations of the IKEA Food areas (Restaurant, Bistro, Kitchen, or Swedish Food Market)
Act on customer feedback and continuously look for ways to improve the food experience
Ensure global and national compliance and food safety standards are implemented and maintained at all times
Act as a brand ambassador for IKEA and IKEA Retail Food, promoting a safe, healthy, sustainable, and joyful food experience
Support and apply retail foundations and sales steering tools to optimize sales and commercial results
Work proactively to exceed customer expectations and create a welcoming, efficient environment
Contribute to the unit business plan and IKEA Retail Food goals by supporting daily operations and teamwork
Take responsibility for your own learning and development, and contribute to building a high-performing team
Support IKEA’s sustainability goals by reducing waste, improving efficiency, and promoting environmentally friendly practices
Requirements:
Passionate about food, people, and creating a positive experience for every customer
Inspired by the IKEA culture and values
Experience in a fast-paced, customer-facing environment — preferably in retail or hospitality
Cares deeply about food safety, quality, and sustainability
Self-motivated, reliable, and a great team player, able to take initiative and responsibility for your own work
Enjoys working in a dynamic and ever-changing environment
Strong communication and organizational skills, and knows how to build trustful relationships
Motivated by providing an excellent customer experience and continuously finding better ways to work
What we offer:
Work environment free of discrimination and harassment
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