This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are excited to announce the launch of our second physical Customer Meeting Point (CMP) in Delhi — a Small Store located in a key high potential cluster in the heart of Delhi - South Central! Following the successful opening of IKEA Pacific in West Delhi, this centrally located store marks a key stepping stone in strengthening our market penetration and becoming more accessible to our customers across the city. Together, both stores will deliver a seamless omnichannel shopping experience, help us build a strong and loyal customer base, and lay the foundation for future expansion across Delhi NCR and Northern India.
Job Responsibility:
Ensure a safe, healthy, delicious, sustainable, affordable, and joyful food experience for customers
Act as a brand ambassador for IKEA and IKEA Retail Food
Implement global and national compliance standards to secure a safe environment for customers and co-workers
Apply retail foundations and sales steering tools to optimize commerciality
Seek and act upon customer feedback to continuously improve the food experience
Take initiative and responsibility in daily operations to enhance efficiency and customer satisfaction
Contribute to the implementation of the unit business plan and the IKEA Retail Food business plan
Support the global and national sustainability strategies through food operations
Requirements:
Inspired by IKEA’s culture and values and have a passion for food and people’s everyday life at home
Sales-driven, always striving to exceed customer expectations and enhance their experience
Enjoy working in a dynamic environment and are motivated by continuous improvement and innovation
Strong communication skills and the ability to build trustful relationships
Possess planning, organizational, and analytical skills
Experience working in a high-volume, customer-facing environment
Self-reliant, self-motivated, and can work both independently and as part of a team