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Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!
Job Responsibility:
Contribute to implementing the global and national compliance standards to secure a safe environment for customers and co-workers
Contributes to the IKEA brand position by acting as a brand ambassador for IKEA and IKEA Retail Food
Contributes to securing the customer experience and exceeding customer expectations
Applies the retail foundations and sales steering tools optimising commerciality
Contributes to continuous improvement by seeking and acting upon customer feedback
Act on own initiative and both give and take responsibility when taking actions
Ensures own development through building competence and contribute to a high performing team
Contributes to the implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
Contribute to the implementation of the global and national sustainability strategies
Requirements:
You are inspired by IKEA’s culture and values and have a passion for food and people’s everyday life at home
You are sales-driven, always striving to exceed customer expectations and enhance their experience
You enjoy working in a dynamic environment and are motivated by continuous improvement and innovation
You have strong communication skills and the ability to build trustful relationships
You possess planning, organizational, and analytical skills
You have experience working in a high-volume, customer-facing environment
You are self-reliant, self-motivated, and can work both independently and as part of a team
You works closely with the team to manage daily operations
Responds to customer feedback to improve services
Ensures compliance with global and national standards
Builds food competence within the store team
Aligns with IKEA strategies, legal requirements, and sustainability goals
Promotes IKEA as a positive and engaging workplace