IKEA Food & Beverage Team Leader - Kitchen Job at IKEA (Al Rai)

Job Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices. We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco. Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion! We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin. Join us to bridge your dreams and unique ideas within an organization that believes in People!

Job Responsibility

Ensure customers are always in focus and strive to make them smile
Meet and serve customers showing empathy, care and willing to listen and support them with an attitude based on the IKEA values
Ensure there is the right number of co-workers in the right place at the right time to run area successfully
Take immediate action to meet the needs of customers and give input on how to continuously improve the meeting with them and also encourage coworker to do the same
Have an overview of the store business plan and IKEA Food action plans and contribute to area’ action plan by supporting manager in implementing it with the team
Ensure the daily operational routines and actions set out by manager for the area are implemented
Work with manager to actively contribute and support relevant marketing and in-store activities
Ensure area is efficiently maintained as well as clean, organized, attractive and inviting to provide a positive customer experience
Lead by example and support and coach colleagues on the job so they can meet the needs of customers and grow professionally
Keep coworker informed so that they can perform their roles effectively
Pass on knowledge to coworker and encourage them to do the same
Ensure that the IKEA Quality and Food Safety Policies and routines are followed

Requirements

Decision-making and problem-solving abilities with the drive to make things happen
Ability to prioritise and organize work
Takes responsibility and can delegate when necessary
Communicates well with others
Ability to work with a high sense of urgency
Good Communication skills
Experience of supervising and working in a team
Experience of developing action plans

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IKEA Food & Beverage Team Leader - Kitchen

Job Description

Job Responsibility

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