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This Associate role is responsible for attracting visitors to the stores by encouraging IKEA store visitors to stay longer and enjoy more. Strives towards making people smile and build trust for the IKEA store among customers, co-workers, and suppliers. Provides irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return.
Job Responsibility:
Ensure customers are always in focus and strive to make them smile by supporting them with an attitude based on the IKEA values
Be a good ambassador for the IKEA store in all contact with customers
Be passionate about products and actively learn about their content, origins, and other benefits and share this knowledge with customers and colleagues
Work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department's action plan as well with in-store activities
Have an active interest in local competition and provide relevant input to manager regarding range and pricing
Comply with and follow internal rules, policies, and daily operational routines set by management
Execute IKEA store operations and ensure operations are in line with the Functional Commercial Review standards
Requirements:
Sales-driven and passionate about food and people
Experience in food management and industry and willing to learn new skills
Enjoy working in a vibrant fast-paced retail environment
Service-minded and always keep the customer in focus
Flexible and open to change
Confident in approaching and talking to people in a friendly manner
Take personal initiative and have good attention to details
Good communication and interpersonal skills, able to influence and collaborate with others
Computer literate, specifically in MS Office system
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