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Drive extraordinary growth by positioning IKEA as the first choice destination for businesses across all markets, and meeting the specific needs of the various segments and sizes within the business environment and to drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered.
Job Responsibility:
Lead the IKEA Business offering and be responsible for the overall performance of the business portfolio
Lead the strategic approach to become a truly accessible, relevant and affordable choice for the business customers in a strong collaboration with the markets
Lead the development of IKEA business principles and direction for the IKEA group
Proactively contribute in IKEA BPL discussions to ensure that business offering insights underpin the future direction of Market Support
Utilise the insights in the markets to create clarity on the specific needs of the business customers
Work together with the Selling Manager to develop a clear and specific perspective on the future of the IKEA business offer
Create an IKEA business roadmap in collaboration with other stakeholder within Selling & Customer Experience, the markets and IIS
Lead the development of the required business offer processes, ways of working, tools, measurements and follow up
Act as Business Expert in relevant agile teams within the Digital Unit
Support markets in securing clients for B2B offerings
Develop and share best practices and learning content for business offer competence development in the markets
Lead, coach and develop a B2B specialist
Requirements:
Passionate about people, business, IKEA’s purpose and continuously driving better performance
Energized by increasing customer value, driving business growth and contributing to overall success and results through people
Motivated by leading and developing people
Knowledge about the current market environment and expectations from business customers
Knowledge of the global and local market, its movement and potential
Knowledge of how to identify and realise opportunities for add-ons, cross-selling and up-selling
Knowledge of IKEAs corporate identity, core values and vision
Passionate about the behaviours of the many people and the trends that influences them
Motivated to drive business growth by creating an affordable & attractive commercial offer
Appreciate the mix of strategic thinking and turning commercial activities into practice
Motivated to work agile and being open to change
Ability to direct efforts to achieve long-term business objectives
Ability to champion new methods, digital systems and processes
Demonstrate strong IKEA leadership skills
Ability to use sound judgements to make timely and effective decisions
Ability to provide support, coaching, training, and career direction to others
Ability to understand the complexity of IKEA business and the role of the business offering
Ability to communicate verbally, visually and in writing in an inspirational way with IKEA tone of voice
Strong interpersonal skills with the ability to build trustful relationships
What we offer:
Work environment free of discrimination and harassment