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As a Technical Consultant, you’ll play a critical role in supporting our clients by delivering high-quality technical solutions and ensuring seamless system integration and configuration. You’ll be the link between our technical capabilities and customer needs, ensuring we meet and exceed expectations.
Job Responsibility:
Secure successful implementations, upgrades and ongoing maintenance of IFS applications by providing technical services
Develop business related knowledge to be able to understand customer requirements and provide solutions
Build strong working relationships with the company’s Business Analysts, providing them with technical support as necessary
Work closely with Business Analysts to ensure a complete solution is provided to the customer and is the best fit in all areas
Understand the importance of and provide a high degree of customer service
Work with customers directly to identify needs for application development and be responsible for coordinating and implementing those programs
Identify new opportunities, services and technologies to help clients optimize their systems
Requirements:
Bachelor’s degree in technology or related field is preferred
US Citizenship or Canadian or permanent resident
Five to seven years of demonstrated technical experience in IFS Cloud Functional knowledge a plus
Technical knowledge of IFS applications with experience supporting IFS implementations, upgrades, interface development, security and custom configurations with the ability to apply such knowledge to help solve the customer's business requirements
Installation, technical configuration and problem resolution of IFS Cloud at customer sites
Ability to learn quickly, communicate ideas effectively
Utilize flexibility and creativity to present a variety of solutions
Self-motivated and willing to go outside of comfort zone to provide the best possible solution for the client
Ability to work independently and efficiently
Good time management, organizational, and documentation skills