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IFS Service & Maintenance Consultant

United Kingdom, London · Job Posted June 28, 2026
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Job Description

Arcwide is the largest IFS Partner globally. We deliver worldclass IFS Cloud solutions that transform businesses, and we’re on a mission to continue setting the standard for excellence.

Job Responsibility

  • Deliver functional expertise within IFS Cloud Service & Maintenance (e.g. work orders, service contracts, scheduling, field service, etc.)
  • Work closely with clients to understand service operations, gather requirements, and translate them into effective system solutions
  • Configure and tailor IFS Service & Maintenance modules in line with business needs and best practices
  • Support the full project lifecycle
  • from discovery and design through testing, training, and go-live
  • Act as a trusted advisor, providing recommendations to improve service processes and system usage
  • Collaborate with cross-functional teams to ensure integration with areas such as Supply Chain, Finance, and Projects
  • Contribute to knowledge sharing and continuously develop your expertise within IFS Service & Maintenance
  • Support post-go-live optimisation and continuous improvement initiatives.

Requirements

  • Experience working with IFS Cloud Service & Maintenance, ideally in a consulting or implementation role
  • Strong understanding of service operations, such as field service, asset management, maintenance planning, or service delivery processes
  • Ability to translate business requirements into system configurations and functional solutions
  • Strong communication and stakeholder management skills
  • Analytical mindset with attention to detail and problem-solving ability
  • Fluent in English (written and spoken)
  • Willingness to travel based on project needs
  • Comfortable working both independently and as part of a project team.

What we offer

  • Competitive Salary
  • holidays
  • private healthcare insurance
  • pension contributions
  • wellness programmes
  • mobile phone and laptop
  • Hybrid working
  • Continuous learning
  • Equal & inclusive culture

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