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IFS Application Lead

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James Fisher

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IT - Administration

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Job Description:

The IFS Application Lead ensures that the IFS application effectively supports business operations by providing functional leadership for a defined area of the Group Information Technology function. The role shapes and influences local strategy for how the application is used and developed, leads or guides professional support roles, and delivers senior level expertise on complex, high impact work to keep the application aligned to organisational needs, along with being reliable, and being continuously improved.

Job Responsibility:

  • Ensure the effective performance, stability, and optimisation of the IFS application so that it reliably supports business operations and meets operational and compliance expectations
  • Lead functional solution design and drive continuous improvement by shaping system solutions that meet business needs and deliver measurable value
  • Oversee implementation, upgrades, and lifecycle management of IFS capabilities, ensuring changes are delivered effectively with minimal disruption and strong user adoption
  • Provide leadership and direction to professional support roles, ensuring consistent standards, effective prioritisation, and high quality support across the IFS landscape
  • Strengthen user capability and promote best practice use of IFS through clear communication, training, documentation, and ongoing engagement
  • Safeguard governance, compliance, and change control by ensuring all IFS related activities adhere to internal controls, audit requirements, and data governance standards
  • Influence local functional strategy and cross functional alignment by advising leaders on system capabilities, risks, and opportunities that support operational goals and business growth

Requirements:

  • Strong understanding of IFS functionality, configuration, and process design across key modules such as Finance, Supply Chain, Manufacturing, Service Management, or Projects
  • Ability to analyse business processes, identify improvement opportunities, and shape system solutions aligned with operational and strategic goals
  • Experience leading workshops, engaging stakeholders, and influencing decisions across functional boundaries
  • Capability to guide or oversee system implementations, enhancements, integrations, and upgrades within structured governance and change control frameworks
  • Skilled in supporting ERP operational health, including user administration, data quality, system performance, and issue resolution
  • Proficiency in IFS configuration tools such as workflows, custom fields, lobbies, events, permissions, and dashboards
  • Familiarity with IFS Cloud and reporting tools such as Crystal Reports, Business Reporter, and Lobby Reports
  • Strong communication skills, able to translate technical concepts into clear business language and support user capability development
  • Analytical and problem-solving strengths, with the ability to manage complexity and prioritise effectively
  • Ability to lead, coach, or influence professional support roles, fostering continuous improvement and high-quality service delivery
What we offer:
  • Competitive benefits tailored to the division
  • Opportunities for career growth and visibility across the organisation
  • A supportive, inclusive culture that values your ideas and contributions
  • Work that truly makes a difference in safety, innovation, and global capability

Additional Information:

Job Posted:
March 21, 2026

Expiration:
April 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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