CrawlJobs Logo

IFM Director

jll.com Logo

JLL

Location Icon

Location:
United States , Greenville

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

As an IFM Director at JLL, you will lead integrated facility management operations that directly impact client satisfaction and operational excellence. This role serves as a critical bridge between our clients' strategic objectives and day-to-day facility operations, ensuring seamless service delivery while driving continuous improvement initiatives. You will contribute to JLL's mission by maintaining the highest standards of facility management, fostering strong client relationships, and implementing innovative solutions that enhance workplace experiences. This position offers the opportunity to shape facility management best practices while leading cross-functional teams in a dynamic, client-focused environment.

Job Responsibility:

  • Monitor and analyze Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure service excellence and proactively address operational challenges
  • Manage client relationships through regular communication, service reviews, and implementation of programs designed to enhance customer satisfaction
  • Coordinate work order management systems for internal staff and vendor partnerships while ensuring compliance with safety protocols and operational standards
  • Oversee facility soft services including meeting preparation, conference room management, food services coordination, and employee badging operations
  • Lead team collaboration initiatives and drive implementation of IFM best practices and innovative solutions across the portfolio
  • Support new employee onboarding processes through coordination of access provisioning and stakeholder communications
  • Conduct compliance audits and ensure adherence to JLL standards, local regulations, and safety requirements

Requirements:

  • Bachelor's degree in Facility Management, Business Administration, Engineering, or related field
  • Minimum 2 years of facility management experience in corporate environments, third-party service providers, or consulting capacity
  • Demonstrated experience with KPI monitoring, SLA management, and performance analytics
  • Strong leadership and team management capabilities with proven ability to drive cross-functional collaboration
  • Excellent written and verbal communication skills with demonstrated client relationship management experience
  • Proficiency in facility management software systems and Microsoft Office Suite
  • Knowledge of safety regulations, compliance standards, and facility operations best practices

Nice to have:

  • Professional certifications in Facility Management (CFM, FMP, SFP) or related disciplines
  • Experience with integrated facility management service delivery models
  • Basic knowledge of building systems including HVAC, electrical, and mechanical systems
  • Project management experience with ability to manage multiple priorities simultaneously
  • Previous experience in vendor management and contract administration
  • Familiarity with workplace services and employee experience programs
  • Experience with budget management and financial reporting in facility operations
What we offer:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for IFM Director

Sales & Solutions Director - IFM Hard Services

Workplace Management Services (WPM) is the specialist FM, engineering and soft s...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10-15 years of M&E and IFM solution selling experience
  • Proven track record of exceeding £1M CI annual sales targets
  • Experience in building custom solutions and staffing models for engineering and integrated IFM opportunities
  • Experience in coordinating cross-functional teams to develop winning proposals
  • Experience in managing the RFP process and client negotiations
  • Experience in maintaining competitive intelligence and market knowledge
  • Ability to achieve specific win rate targets (>40% for new business, >80% for expansions, >95% for renewals)
  • Strategic sales leadership
  • Solution development and coordination
  • Client engagement and relationship management
Job Responsibility
Job Responsibility
  • Lead the entire sales solution process from prospecting through implementation
  • Build custom solutions and staffing models for engineering and integrated IFM opportunities in the UK/I
  • Coordinate cross-functional teams to develop winning proposals
  • Manage the RFP process and client negotiations
  • Maintain competitive intelligence and market knowledge
  • Achieve specific win rate targets
  • Strategic Sales Leadership
  • Solution Development & Coordination
  • Client Engagement & Relationship Management
  • Financial & Commercial Management
  • Fulltime
Read More
Arrow Right

AMER Engineering Director

Join JLL as our AMER Engineering Director and drive excellence in hard services ...
Location
Location
United States , Armonk; New York; Poughkeepsie; Yorktown Heights
Salary
Salary:
177000.00 - 235000.00 USD / Year
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Engineering or equivalent technical qualification
  • 10+ years in senior-level IFM or technical leadership roles
  • Subject matter expert in hard services with integrated facilities management focus
  • Proven track record managing facilities across multiple regions and locations
  • Deep understanding of mechanical, electrical, and critical environment systems
  • Experience with contract, budget, schedule, and invoice management
  • Proven ability to deliver complex IFM programs successfully
  • Strong analytical and problem-solving capabilities with data-driven approach
  • Exceptional team leadership skills with a focus on growing talent for the future
  • Ability to balance client interests with business objectives
Job Responsibility
Job Responsibility
  • Lead AMER engineering teams to exceed contractual obligations and client expectations while collaborating closely across other JLL business functions
  • Build trusted partnerships with client stakeholders, proactively addressing challenges and driving operational improvements
  • Develop deep client business intelligence to anticipate needs and deliver strategic value
  • Achieve agreed financial targets while maintaining exceptional service quality standards
  • Ensure seamless delivery across mechanical, electrical, critical environments, and fire life safety systems
  • Drive compliance with KPIs, service levels, and client delivery methodologies
  • Optimize standard operating procedures and implement best practices across AMER operations
  • Champion health, safety, and environmental excellence in all service delivery activities
  • Partner with Platform SMEs, Technical Management, Space & Occupancy, IT, Security, EHS teams, and strategic partners
  • Support regional initiatives while maintaining AMER consistency and quality standards
What we offer
What we offer
  • 25% annual salary bonus
  • company provided cell phone
  • laptop
  • Flex PTO
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Director, Workplace Operations

Reporting to the VP of Real Estate and Workplace, the Director of Workplace Oper...
Location
Location
United States , Santa Clara
Salary
Salary:
203000.00 - 278750.00 USD / Year
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 15 years of progressive experience in corporate real estate or workplace functions
  • Proven track record in managing global real estate portfolios and lease administration operations
  • Extensive experience managing Integrated Facilities Management (IFM) providers and large-scale vendor governance
  • Strong financial acumen with experience in forecasting, budgeting, and OpEx management
  • Demonstrated ability to lead, act, and provide direction in the face of ambiguity
  • Excellent interpersonal skills, sound business judgment, and strategic thinking
  • Strong collaboration skills to successfully work across business functions and geographies
Job Responsibility
Job Responsibility
  • Portfolio Strategy: Lead the portfolio strategy function including reporting and proactive data management of lease expirations, site consolidations, new sites, and operating expenses. Develop both site-level and portfolio-level strategies aligned with dynamic stakeholder requirements
  • Lease Administration: Accountable for managing the lease administration function including third-party management of outsource providers. Ensure active and accurate payment of rent rolls and operating expenses for all sites. Coordination with FP&A for financial reporting and lease accounting
  • Strategic Vendor Management: Accountable for interfacing with IFM providers to ensure timely and accurate reporting of KPIs, balanced scorecards, and QBRs
  • Systems and Technology Enablement: Single point of contact for managing the integrated technology stack including both internal and external applications and workflows
  • Global Programs and Processes: Accountable for managing milestones and reporting on outcomes for global programs. Maintain global playbooks for design, PMO, Facilities Management, and M&A integration
  • Finance & Governance Interface: Single point of contact for Finance and Accounting. Accountable for active management of financial forecasts, budgeting, controls, compliance, and governance. Accountable for managing the business case process including standards for submissions and approvals
  • Workflow Management: Act as the interface or "glue" between COEs and Regional Leads. Drive continuous improvement of workflows to drive efficiency
What we offer
What we offer
  • Restricted stock units
  • Bonus
  • Fulltime
Read More
Arrow Right

Director of Operations - Europe

Primary Job Functions
Location
Location
United States
Salary
Salary:
120000.00 - 170000.00 USD / Year
cbregds.com Logo
CBRE Government & Defense Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum five (5) years senior-level P&L responsibility in construction, facilities management, or a combined technical operations environment
  • Federal or defense-sector experience preferred.
  • Demonstrated experience in Business Development, pipeline and opportunity management, estimating, and proposal development.
  • Strong understanding of construction financials, IFM cost structures, and ability to manage complex P&Ls.
  • Experience with design-build and design-bid-build general contracting
  • familiarity with Federal contracting highly desirable.
  • Solid understanding of subcontract management terms, performance oversight, and risk allocation.
  • Bachelor's degree in engineering, construction management, facilities management, or a related technical field.
  • Ability and willingness to travel throughout Europe to project sites and managed facilities.
  • Deep knowledge of construction and operational risk management frameworks, compliance standards, and safety programs.
Job Responsibility
Job Responsibility
  • Develop and execute integrated business strategies for construction and IFM that align with company objectives and regional operational conditions. With a focus on collaboration and execution related to CBRE Safety initiatives and Near Miss Good Catch program.
  • Participate in strategic planning initiatives and drive the implementation of enterprise-wide best practices across both service lines.
  • Prepare and manage detailed regional P&L budgets, monitor expenditures, lead financial reporting, and ensure overall financial accountability and performance. This will include developing and executing an Annual Operating Plan (AOP) in conjunction with our Finance & Accounting partners through managing revenue, COP, Accounts Receivable and Accounts Payable deliverables.
  • Partner with business development teams to grow the portfolio, support capture and proposal efforts, and shape project scopes and objectives for both IFM and construction opportunities. Optimize growth in our existing business by up selling, and self-performing activities as well as maximizing CBRE vendor partner relationships for preferred material pricing.
  • Oversee day-to-day operations of construction projects and IFM programs, ensuring compliance with timelines, budgets, quality standards, safety requirements, and contractual obligations. This may include conducting job site visits and inspections, implementing corrective actions if necessary.
  • Lead, coach, and develop multidisciplinary teams including project managers, facility managers, engineers, subcontractors, and technical specialists across multiple countries.
  • Ensure continuous communication and collaboration with clients, senior leadership, partners, subcontractors, and internal stakeholders.
  • Direct operational risk identification, analysis, and mitigation for both construction activity and IFM service delivery.
  • Establish, monitor, and enforce operational, quality, and safety standards that meet or exceed both company and client expectations.
  • Drive performance improvements across maintenance operations, energy management, asset lifecycle planning, and construction execution.
What we offer
What we offer
  • medical
  • well-being
  • financial planning and short-term incentives benefits
  • Fulltime
Read More
Arrow Right

Director of Americas Regional Facilities

Meta is seeking a dynamic and experienced professional to join our Global Workpl...
Location
Location
United States , Menlo Park
Salary
Salary:
204000.00 - 262000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Facilities Management, Business Administration, or a related field
  • 15+ years of experience in corporate real estate and/or facilities management, with 5+ years in a leadership role
  • 5+ years of people management experience
  • Comprehensive experience of delivering facilities programs across Americas
  • Demonstrated understanding of the commercial terms of outsourcing contracts and delivery methodologies
  • Proven track record of driving innovation and continuous improvement in IFM programs
  • Experience managing vendor relationships, including contract negotiations and performance management
  • Experience communicating and presenting effectively to different audiences, with the ability to influence leaders
  • Proven analytical and problem-solving skills, with a track record of identifying opportunities for improvement
  • Experience working in a global fast-paced environment, with an inclusive approach navigating cultural nuances and regional differences
Job Responsibility
Job Responsibility
  • Integrated Facilities Management (IFM): Lead and manage IFM services across the Americas region, ensuring high-quality service delivery that meets the needs of our diverse workforce
  • Real Estate Strategy: Collaborate with the global real estate strategy team to develop and implement regional plans that align with business objectives and support regional growth. Provide local market expertise and insights to inform global strategies
  • Transaction Management: Work closely with the global transaction management team to coordinate real estate transactions, including lease negotiations, acquisitions, and dispositions. Ensure seamless execution and compliance with company policies and procedures
  • Project Management: Partner with the global project management team to deliver projects on time, within budget, and to the required quality standards. Coordinate with regional stakeholders to ensure alignment and support for project initiatives
  • Vendor Management: Build and maintain strong relationships with vendors, managing contracts, performance, and issue resolution to ensure seamless service delivery
  • Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness
  • Budget Management: Develop and manage budgets for facilities services, ensuring cost-effective solutions that meet business needs
  • Stakeholder Engagement: Work closely with cross-functional partners, including business executives and corporate functions, to ensure alignment and support for facilities initiatives
  • Team Leadership: Lead, coach, and mentor a team of facilities professionals, fostering a culture of collaboration, innovation, and continuous improvement
  • Travel: Expectations to travel up to 50% of the time
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Regional Account Director

The AME (Asia and the Middle East) Account Director leads the operational delive...
Location
Location
China , Hong Kong
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 15 years’ experience in Corporate Real Estate, with a specific focus on Integrated Facilities Management, Engineering Operations, or Technical Services
  • Strong understanding of Critical Environments, MEP infrastructure, Asset Lifecycle Planning (ISO 55000 principles), and OT/BMS Systems
  • Demonstrated experience managing operational risk frameworks and understanding basic Cyber Security principles for building systems
  • Experience in managing ESG data validation processes for corporate sustainability reporting
  • Experience overseeing Small Works / Minor Projects portfolios
  • Proven capability to lead large, distributed teams across diverse Asian markets
  • Experience managing complex FM OpEx budgets and recovery models
Job Responsibility
Job Responsibility
  • Leads the operational delivery of Integrated Facilities Management (IFM) and Small Works Projects for the Client’s Corporate Real Estate (CRE) portfolio
  • Custodian of the Client’s built environment, responsible for operational resilience, asset lifecycle preservation, and the delivery of a premium workplace experience
  • Primary operational partner, ensuring strict adherence to risk frameworks (Cyber/OT) and driving the Client’s ambitious ESG sustainability goals
  • Acts as the "Integrator," managing the operational interlocks with the Client’s other Tier 1 partners (Capital Projects and Portfolio Strategy) to ensure a seamless handover from strategy to execution and construction to operation
  • Establishes the vision for safe, compliant, and efficient facility operations across AME
  • Serves as the single point of accountability for all FM and Small Project deliverables
  • Builds a resilient team culture focused on safety, compliance, and service excellence
  • Manages the P&L for the AME region, specifically controlling OpEx spend and Small Works CapEx budgets
  • Ensures 100% uptime for critical environments and business-critical infrastructure
  • Oversees the implementation of the Asset Replacement Strategy, ensuring capital plans are submitted and defended during budget cycles
  • Fulltime
Read More
Arrow Right

Director, Freight Strategy

The Director of Freight Strategy will lead initiatives that optimize the freight...
Location
Location
United States
Salary
Salary:
117700.00 - 196100.00 USD / Year
sysco.com Logo
Sysco
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field
  • 10 years of experience in freight, transportation, logistics strategy, or supply chain operations
  • 5 years of leadership experience managing teams and cross-functional initiatives
  • Experience optimizing freight networks, improving lane profitability, and managing backhaul or 3PL initiatives
  • Strong analytical skills with experience using TMS or similar tools to drive data-informed decisions
  • Demonstrated ability to build business cases and present strategic recommendations to senior leadership
  • Proven success collaborating with Sales, Finance, Operations, and customer-facing teams to deliver integrated freight solutions
  • Experience building or expanding 3PL/4PL capabilities or redistribution networks
  • Background in foodservice distribution, transportation, or large-scale logistics networks
  • Strong track record developing carrier partnerships and growing freight-driven revenue streams
Job Responsibility
Job Responsibility
  • Oversee and implement strategic freight initiatives, leveraging data insights to optimize network efficiency, improve service performance, and drive profitability
  • Develop and present strategic recommendations to senior leadership with clear business cases and expected financial impacts
  • Lead, mentor, and develop a high-performing freight strategy and network optimization team
  • Partner with sales and customers to identify freight-driven revenue opportunities and align transportation strategies with service expectations
  • Drive collaboration across Sales, Finance, Merchandising, Operations Leadership to strengthen customer contracts, align freight initiatives with route optimization and integrate logistics value propositions into customer growth strategies
  • Explore and expand the internal fleet’s role as a third-party carrier to fill capacity on returning empty routes
  • Build integrated 3PL/ 4PL and redistribution capabilities
  • Identify and cultivate partnerships with 3PL providers and carriers, positioning the company as a preferred logistics solutions provider and expanding opportunity pipelines
  • Leverage data, analytics, TMS, IFM, and other network data insights to optimize network performance, asset utilization, and enhance lane profitability
  • Monitor industry trends and competitive benchmarks to uncover new freight opportunities, emerging partnership models, and innovations within the foodservice and logistics sectors
  • Fulltime
Read More
Arrow Right
New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...
Location
Location
Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga
Salary
Salary:
Not provided
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 08, 2026
Flip Icon
Requirements
Requirements
  • A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
  • A strong record of high-quality teaching and student-centred learning
  • An established or emerging research profile aligned to literacy, curriculum or pedagogy
  • The ability to build productive partnerships and contribute to academic leadership
Job Responsibility
Job Responsibility
  • Lead impactful literacy teaching and research
  • Teach across online and on-campus environments
  • Shape future teachers and education practice
  • Contribute to curriculum innovation
  • Build strong relationships with students and partners
  • Provide academic leadership in literacy education
  • Contribute to the School's research profile
  • Supervise higher degree research students
  • Actively engage with professional, community and government stakeholders
  • At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level
What we offer
What we offer
  • 17% superannuation
  • Fulltime
Read More
Arrow Right