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IKEA Logo IKEA · Gastronomy

If Bistro & Sweden Shop Co-Worker

Canada, Richmond · Job Posted June 28, 2026
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Job Description

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that's good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the 'Swedish Food market'. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Job Responsibility

  • Contribute to implementing the global and national compliance standards to secure a safe environment for customers and co-workers
  • Contributes to the IKEA brand position by acting as a brand ambassador for IKEA and IKEA Retail Food
  • Contributes to securing the customer experience and exceeding customer expectations
  • Applies the retail foundations and sales steering tools optimising commerciality
  • Contributes to continuous improvement by seeking and acting upon customer feedback
  • Act on own initiative and both give and take responsibility when taking actions
  • Ensures own development through building competence and contribute to a high performing team
  • Contributes to the implementation of the unit business plan and the IKEA Retail Food business plan and other action plans

Requirements

  • You have an amazing attention for details (like expiry dates) and can effortlessly juggle multiple competing priorities (like making sandwiches and keeping your work station sparkling clean)
  • You are open to learning, have a general can-do attitude and are energized by teamwork
  • You're not the type to ever be caught cutting corners because you're so Health-and-Safety-conscious
  • You have at least 6 months of customer service experience in a similar environment (preferred but not required)
  • You enjoy working in a physically demanding, fast-paced, environment
  • Experience in shipping and receiving would be an asset

Nice to have

  • 6 months of customer service experience in a similar environment
  • Experience in shipping and receiving

What we offer

  • Wellness days
  • Extended health, dental, and vision coverage
  • RRSP with IKEA contribution matching options
  • Eligibility for annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts
  • Free drinks
  • Healthy meal options in the co-worker restaurant
  • Bereavement leave
  • Employee assistance program
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