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Vodafone Logo Vodafone · IT - Administration

Identity and Access Management Specialist

Romania, Iasi · Job Posted April 11, 2026
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Job Description

We are seeking an IAM Operations Specialist to support the maintenance, configuration, and operational continuity of user management tools serving internal and external Vodafone Germany customers. The individual will contribute to lifecycle processes, script optimisation, provisioning activities, issue resolution, and compliance tasks while collaborating closely with engineers and cross-functional stakeholders.

Job Responsibility

  • Support lifecycle processes including onboarding and offboarding applications and tools under the guidance of Engineers
  • Assist in modifying and adapting software solutions to enhance performance and usability
  • Conduct basic functional testing and validations of systems and tools, escalating anomalies as needed
  • Execute provisioning and deprovisioning of user access rights following documented procedures
  • Collaborate in updating technical and functional specifications and support their implementation
  • Contribute to analysis and resolution of standard and recurring technical incidents
  • Provide Level 1 and Level 2 technical support for hardware and software platforms, escalating complex cases
  • Contribute to platform documentation, user guides, and internal procedures
  • Ensure adherence to compliance requirements including SOX, internal controls, and audit documentation
  • Offer flexible support beyond standard business hours when necessary for service continuity
  • Operate in line with operational agreements and KPIs including uptime, incident response, and error rate
  • Participate in on-call rotations supporting release weekends, critical deployments, and operational needs

Requirements

  • University education in engineering or a technical field such as automation, electronics, communications, or IT
  • 1–3 years of relevant experience
  • Strong communication skills with a customer-oriented approach
  • Good understanding of account provisioning, access rights, and IT security principles
  • Exposure to scripting (Python, Bash) and database queries (PL/SQL)
  • Practical experience with Windows and Linux/Unix systems and command-line tools
  • Understanding of networking concepts including IP, DNS, and TCP/UDP
  • Experience working in collaborative and multinational team environments
  • Ability to produce accurate documentation and reporting
  • Fluent in written and verbal English
  • Exposure to virtualisation platforms such as VMware
  • Knowledge of database systems including Microsoft SQL and Oracle
  • Understanding of SSL certificates and their role in secure communication
  • Awareness of IT service management practices across incident, change, and request handling

Nice to have

  • Familiarity with Java and PL/SQL is advantageous
  • Introductory certifications (e.g., ITIL Foundation, Linux LPIC-1, MTA, SQL Fundamentals) are a plus

What we offer

  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
  • Special Paternal Program - 4 months of paid paternity leave
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