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We are currently seeking a IDEA Business Analyst 1 to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Job DescriptionWe are looking for highly skilled and detail-oriented Business Analyst or Process Engineer to join ITAM Governance and Data Analytics team. This position is pivotal in supporting the development, implementation, and continuous improvement of ITAM governance processes. The ideal candidate will work closely with stakeholders across the organization to ensure the effective of ITAM, compliance with relevant regulations, and alignment with business objectives.
Job Responsibility:
Governance and Compliance: Support the enforcement of ITAM policies, procedures, and standards to ensure compliance across the organization. Provide guidance to the key stakeholders who manage the system of record of ITAM inventory to ensure the accuracy and integrity of the IT asset inventory data
Requirements Gathering and Analysis: Engage with key stakeholders to identify and document business requirements related to IT asset tracking, lifecycle management, and governance processes. Analyze current workflows and recommend improvements
Process Optimization: Work with ITAM team to define, optimize, and document IT inventory management governance processes, ensuring consistency, accuracy, and adherence to best practices
Data Analysis and Reporting: Be able to collect the data and provide factual evidence or insights to the users and support the decision-making and continuous improvement
Stakeholders Collaboration: Work closely with teams who provide IT related services and guide them through the requirements based on the standards and policy
Support and Training: Be able to provide basic support and training to the key stakeholders
Requirements:
Bachelor’s degree in Business, Information Technology, or a related field
Minimum of 3-5 years of experience in business analysis, preferably with a focus on ITAM or IT governance or IT operations related
Strong data analytical skill such as SQL, python, excel, BI, etc
Strong problem-solving skills, and be able to drive the conversation with key stakeholders
Consistently demonstrates clear and concise written and verbal communication
Ability to work independently, prioritize, and take ownership of various parts of a project or initiative