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360 Resourcing Solutions Logo 360 Resourcing Solutions · Legal

ID specialist - Legal Administrator

United Kingdom, Leicester Employment contract 24784.50 GBP / Year · Job Posted June 29, 2026
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Job Description

We’re looking for a detail-focused and driven ID Specialist to join our growing Shared Services team in Leicester. This is a pivotal role where you’ll help ensure we remain fully compliant with anti-money laundering (AML) regulations by verifying client identities and supporting secure property transactions. Working in a fast-paced and collaborative environment, you’ll partner with third-party ID providers, communicate with clients and internal stakeholders, and play a key role in delivering high-quality service while meeting team KPIs. If you thrive on accuracy, enjoy problem-solving, and want to build expertise in compliance and identity verification, this is a fantastic opportunity to develop your career with Simplify.

Job Responsibility

  • Managing daily task lists in line with team priorities
  • Processing identity checks via external ID providers
  • Uploading ID results and communicating outcomes to clients and conveyancers
  • Liaising with clients and compliance teams to resolve ID queries and make risk-based decisions
  • Handling incoming and outgoing calls as required
  • Managing and processing original ID documentation
  • Proactively chasing third parties via phone and email
  • Supporting team targets and overall service delivery
  • Assisting with escalations and complex ID verification queries
  • Contributing to internal training across teams, including offshore colleagues
  • Supporting reporting and daily statistics for the Team Manager
  • Identifying opportunities for process improvement and continuous enhancement
  • Providing occasional evening and weekend cover when required

Requirements

  • Strong written and verbal communication skills
  • Excellent attention to detail and accuracy
  • Ability to organise, prioritise, and manage workload effectively
  • Strong problem-solving and research capabilities
  • Confident working with people from diverse backgrounds
  • Solid IT skills including Microsoft Word, Excel, and Windows
  • Ability to work independently and make informed decisions

Nice to have

  • Experience in an AML, ID verification, or compliance-related role
  • Knowledge of client identity verification requirements
  • Previous experience within a conveyancing or legal environment
  • Relevant qualifications in law or a related field

What we offer

  • 25 days holiday plus bank holidays
  • Holiday buy & sell scheme
  • Company pension scheme
  • Life assurance
  • Employee assistance programme (EAP)
  • Access to employee discounts and perks platform
  • Wellbeing support initiatives
  • Career development and progression opportunities
  • Ongoing training and development
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