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ID Administrator Support

United Kingdom, London Employment contract 25000.00 - 27000.00 GBP / Year · Job Posted May 03, 2026
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Job Description

The ID Admin Support role is integral to assisting with the application and upkeep of security passes at airports and train stations, in alignment with security regulations, policies, and procedures.

Job Responsibility

  • Initiate new applicants referencing, checking uploaded documents and information provided before proceeding or rejecting if required
  • Allocate new applicants to the ID Administrators and make initial reference, DBS and applicant requests
  • Assist the ID Administrators with printing and posting reference requests
  • Update Power App where required
  • Re-posting out DBS received in Head Office (where applicable)
  • Assist with the application process for security passes, ensuring adherence to SLAs
  • Help in pass maintenance tasks like renewals, parking arrangements, and pass recovery
  • Assist with returning surrendered passes back to Airport ID Centres
  • Scan, upload, and file posted references & DBS to MSR
  • Manage document shredding & files for former staff
  • Issue Vetting Gateway logins when required

Requirements

  • Professional and confident communication skills
  • A proactive mindset and willingness to support improvements to the security pass process
  • An eagerness to develop problem solving skills and learn how to handle challenges effectively
  • A strong sense of responsibility and commitment to maintaining security and compliance standards
  • A positive attitude and willingness to contribute
  • Good organisational skills, with the ability to prioritise tasks and work effectively under pressure
  • An interest in learning about airport security regulations and background check requirements
  • A willingness to learn, grow, and share knowledge within the team

What we offer

  • Impact from day one
  • Career runway
  • Learn from industry pros, gain airport-specific expertise and grow with TRGC
  • Down-to-earth teammates
  • 5 days a week in a modern well equipped office with great views of the Shard, London Eye and St Pauls

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