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University of Rochester Logo University of Rochester · Office Administration

Id access control coordinator iii

United States of America, Rochester 19.96 - 27.94 USD / Hour · Job Posted February 20, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Responsible for the creation of university ID's and card reader access database revision and integrity
  • Prepares written policies and procedures for the creation/maintenance of ID's
  • Coordinates staff training
  • Ensures electronic equipment used for ID production environment remains constant
  • Maintains the integrity and confidentiality of University wide identification card/access control databases, ensuring system security at all times consistent with Homeland Security and University of Rochester recommendations
  • Provide reports and control requests from authorized parties for the release of confidential and sensitive information associated with ID and access control data
  • Performs accounting and deposit duties for cash handling operations associated with daily business operations at the University ID Offices
  • Introduces and onboards new staff to the operations and responsibilities of the ID offices
  • Ensures annual staff mandatories are completed
  • Provides educational material to staff to facilitate the learning process
  • May supervise and/or train the work efforts of lower level staff
  • Develops and plans employee schedules to meet operational needs
  • Assigns accountabilities and reviews completed work for accuracy
  • Provides consistent feedback to staff on performance and achievements
  • Meets regularly with staff for information exchange and educational events
  • Creates, updates, and maintains written policies for the creation of University ID cards
  • Creates and updates written procedures/handbook for the creation of University ID’s
  • Acts as representative of the department for service and institutional meetings
  • Serves as point person for the management of complaints and concerns
  • Serves as a front-line problem solver
  • Answers correspondence and other inquiries involving the interpretation of University as well as departmental policy, regulations, procedures, as it relates to ID policy
  • Accounts and validates daily cash intakes and performs cashier deposits of office revenues
  • Prepares office funds bank drawers for next business day use
  • Performs routine audits to ensure integrity of data
  • Coordinates and oversees remote/mobile ID sessions
  • Coordinates and processes requests for photo exports from the ID database
  • Utilizes software to create and print University IDs with the appropriate information
  • May keypunch and/or type data into the database by way of a computer
  • May perform typing, filing, fill-in on other positions, and any other duties of similar scope and complexity in regular combination with this position
  • Coordinates staff work/vacation/break schedules between offices
  • Acts as a liaison with physicians, faculty, staff, and students to assess and assist in ID needs
  • Other duties as assigned

Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • Or equivalent combination of education and experience
  • Experience in office management and training required
  • Experience in customer service office and storefront environment required
  • Strong analytical, organizational, communication skills and attention to detail required
  • Knowledge of Lenel Badging/ Access Control software applications required
  • General accounting knowledge required
  • DL NUMBER - Driver License, Valid and in State required
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