Id access control coordinator iii, dps

• Responsible for the creation of university ID's and card reader access database revision and integrity
• Prepares written policies and procedures for the creation/maintenance of ID's
• Coordinates staff training
• Ensures electronic equipment used for ID production environment remains constant
• Maintains the integrity and confidentiality of University wide identification card/access control databases, ensuring system security at all times consistent with Homeland Security and University of Rochester recommendations
• Provide reports and control requests from authorized parties for the release of confidential and sensitive information associated with ID and access control data
• Performs accounting and deposit duties for cash handling operations associated with daily business operations at the University ID Offices
• Introduces and onboards new staff to the operations and responsibilities of the ID offices
• May supervise and/or train the work efforts of lower level staff
• Creates, updates, and maintains written policies for the creation of University ID cards
• Acts as representative of the department for service and institutional meetings
• Serves as point person for the management of complaints and concerns
• Answers correspondence and other inquiries involving the interpretation of University as well as departmental policy, regulations, procedures, as it relates to ID policy
• Accounts and validates daily cash intakes and performs cashier deposits of office revenues
• Coordinates and oversees remote/mobile ID sessions
• Coordinates and processes requests for photo exports from the ID database
• Utilizes software to create and print University IDs with the appropriate information
• Coordinates staff work/vacation/break schedules between offices
• Acts as a liaison with physicians, faculty, staff, and students to assess and assist in ID needs

• Associate's degree required
• Experience in office management and training required
• Experience in customer service office and storefront environment required
• Strong analytical, organizational, communication skills and attention to detail required
• Knowledge of Lenel Badging/ Access Control software applications required
• General accounting knowledge required
• DL NUMBER - Driver License, Valid and in State required

Bachelor's degree preferred