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Island Health Logo Island Health · Health and Beauty

Indigenous Support Worker

Canada, Victoria Employment contract 33.49 - 35.31 CAD / Hour · Job Posted May 31, 2026
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Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Island Health has made a formal commitment to reconciliation through the provision of care and workplaces with a foundation of cultural safety and humility. Island Health is committed to working with Indigenous communities and partners to plan and deliver culturally safe health-care services and to deliver on its goal of excellent health and care for everyone, everywhere, every time.

Job Responsibility

  • Provides life skills training, coaching, advocacy, advice, and support services for clients experiencing severe substance use which could include mental health concerns, behavioural, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care
  • Motivates, assists, and instructs clients with the activities of daily living, reports clients progress and condition, including reactions to medications

Requirements

  • Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, Resident Care Attendant/Long Term Care Aide, or Social Services Worker including post-secondary education in counselling skills training
  • Minimum two years recent related experience working with Indigenous community and resources or a combination of education and experience
  • Knowledge of legislation such as the Mental Health Act and the Guardianship Act
  • Knowledge of available programs, their interrelationships, and their function in delivering care in the community
  • Extensive understanding and knowledge of Indigenous health issues, protocols and health needs, including the physical, mental, emotional and spiritual needs of the client and community
  • Extensive knowledge of Indigenous community and resources, ideally those on Vancouver Island
  • Strong knowledge of harm reduction philosophy and practice, as well as HIV, HCV and related issues
  • Current Level C Basic Life Saving Certificate
  • Valid Class 5 vehicle license
  • Preference will be given to candidates of First Nations, Métis or Inuit heritage
  • Ability to communicate effectively both verbally and in writing
  • Ability to deal with others effectively
  • Ability to prioritize and organize client demands made and care needs
  • Demonstrated ability to practice from a harm reduction approach
  • Demonstrated ability to build relationships and nurture an environment of quality, trauma informed and culturally safe care
  • Ability to problem solve
  • Ability to teach life skills
  • Sound judgment and good observation skills
  • Ability to demonstrate an appropriate level of initiative and independence
  • Ability to work cooperatively as part of a multidisciplinary team
  • Ability to promote positive change and independence
  • Demonstrated ability to deliver culturally sensitive services to Indigenous populations
  • Ability to maintain a focused and differentiated approach while addressing challenging situations or issues
  • Physical and emotional ability to carry out the duties of the position
  • Ability to operate related equipment
  • Advocacy skills
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