ICT User Support Specialist Job at Acado Barbados

Infrastructure specialist

As our ICT Infrastructure Support Engineer, you will play a crucial role in supp...

Location

Netherlands , Rijswijk

Salary:

Not provided

Euro Pool System

Expiration Date

Until further notice

Requirements

Minimum of 4 years of experience of working in ICT infrastructure engineering
Secondary Vocational education degree in Information or equivalent education
Medior skills on Microsoft: Windows 10/11, Office 365, Azure, Intune, teams
Networking: Wi-Fi-hotspots, LAN/WAN networking, network printing TCP/IP, firewalls, ICT Security
Project administration skills
Willing and able to travel to provide onsite support throughout Europe
Excellent verbal and written communication skills in English and Dutch

Job Responsibility

Support and maintain technical ICT infrastructure alongside ICT provider
Ensure optimal functioning of modern workplace with Office 365 and Intune, and network LAN and WAN (Cisco Meraki)
Provide hands-on support to business and partners for connection requests
Provide hands-on support to users in Head Office and throughout Europe
Collaborate with ICT partners to maintain on-premises and cloud (Azure) infrastructures
Install, configure, and maintain workstations, laptops, and servers
Assist with LAN and WAN changes
Plan maintenance activities, conduct health checks, and oversee contractor and vendor service quality
Analyse and troubleshoot incidents
Execute test plans for system upgrades or releases

What we offer

A competitive salary and a good pension scheme
25 vacation days per year (based on fulltime employment)
Many opportunities to develop yourself within the organization

Fulltime

ICT Systems & Support Specialist

Build and support the systems that let creativity thrive every day. We’re lookin...

Location

Australia , Hobart; Sydney

Salary:

Not provided

Procreate

Expiration Date

Until further notice

Requirements

Strong Apple platform expertise with demonstrated experience administering macOS, iOS and iPadOS in an enterprise or managed environment, including hands‑on use of Apple MDM solutions for device and endpoint management
Broad technical troubleshooting capability across endpoints, identity, applications, systems and networks
Systems, identity and security knowledge with working knowledge of enterprise identity, email and access management platforms, and familiarity with modern security practices for endpoint and identity management
Clear communication and collaboration skills to explain technical concepts to non‑technical users, document processes clearly, and work collaboratively within a small team while managing competing priorities
An organised and methodical approach to bring structure to your work, take ownership of outcomes, and contribute to a reliable and professional ICT function

Job Responsibility

Provide reliable, people‑focused ICT support as a primary point of contact for staff ICT support, resolving day‑to‑day issues across hardware, software, identity and access
Own Apple device and endpoint administration, administering macOS, iOS and iPadOS devices through an MDM platform, managing enrolment, configuration, policies, security baselines and software deployment
Manage identity, access and business applications, supporting user onboarding and offboarding, account provisioning, access management and MFA setup
Support systems, networks and core services, contributing to the operation and maintenance of servers, storage, backups, authentication and file services
Contribute to security, projects and continuous improvement, supporting security operations such as endpoint protection, DNS filtering, patching and incident response
Maintain documentation, assets and vendor relationships, keeping ICT asset registers and licensing up to date, supporting purchasing workflows and vendor coordination, and creating clear documentation, support guides and internal procedures

Fulltime

Support Technician

As an On-Site IT Helpdesk Resource, you will provide essential technical support...

Location

United States , Sanford

Salary:

Not provided

Renner Brown

Expiration Date

Until further notice

Requirements

Associate or bachelor’s degree in information technology, Computer Science, or a related field
5+ years of hands-on IT support experience, including troubleshooting complex issues, system management, and working directly with end-users and business partners
Knowledge of networking fundamentals, including TCP/IP, DNS, and DHCP
Proficient with ServiceNow or other ITSM tools
Hardware troubleshooting and repair experience (PCs, laptops, printers, and other peripherals)
Proficiency in Windows, macOS, and Linux operating systems
Systems knowledge including client e-mail support (Office 365) and general software support (MS Office, Internet, security software)
Knowledge of mobile applications and device support (cell phones, tablets, etc.)
Excellent communication, customer service, and presentation skills
Highly patient and customer-oriented, with the ability to translate technical concepts into easy-to-understand instructions for end users

Job Responsibility

Serve as the first point of contact for customers seeking technical assistance over the phone, via email, or through the ServiceNow ticketing system
Record events, problems, and their resolutions accurately through the ServiceNow ticketing system
Perform remote and hands-on troubleshooting through diagnostic techniques and pertinent questions
Direct unresolved or complex infrastructure issues to the Senior ICT Support Specialist or other next-level support personnel
Image, configure, and deploy computers, optimizing user productivity and operational efficiency
Maintain the Loaner Laptop Inventory
Provide basic administrative support and troubleshooting across Windows, macOS, and Linux operating systems
Assist in creating and maintaining detailed technical documentation to ensure knowledge sharing across the team
Collaborate with senior IT staff on administration tasks, with opportunities to learn and utilize tools like PowerShell scripting for process automation
Maintain a high level of customer service focus, ensuring a seamless IT experience for all end users and fostering positive business partner relationships

Fulltime

Data Migration & Test Management Specialist

Our client, a global company in the energy sector, is looking to strengthen its ...

Location

Austria , Vienna

Salary:

50000.00 - 70000.00 EUR / Year

Randstad

Expiration Date

May 01, 2026

Requirements

Excellent knowledge of data analysis (Excel, SQL, Power BI, or comparable tools)
Initial SAP experience, ideally with S/4HANA data objects and migration processes
Experience or interest in working with AI (e.g., analysis tools, automation)
Very good English skills
Completed university degree (University/FH) or A-levels (Matura) with relevant professional experience
Ideally, experience in data management, ERP rollouts, or validation processes
Structured and precise way of working
Strong affinity for data, analysis, and process understanding
Excellent communication skills and a team-oriented mindset

Job Responsibility

Aligning local data migration with the overarching global strategy
Assisting in finalizing the migration scope
Participating in data migration workshops (validations & requirements)
Creating and maintaining data mappings
Supporting cleansing and enrichment activities
Executing data extraction, cleaning, and validation
Contributing to mock cycles, go-live simulations, and cut-over tasks
Performing pre- and post-load checks
Collaborating in the analytics environment (local or satellite reporting)
Preparing and planning local ICT (Integration Testing) and UAT (User Acceptance Testing) activities

What we offer

Full-time position with flexible hours and hybrid working options
Modern office building with a café and canteen
Company kindergarten, company doctor, and comprehensive social benefits
Continuing education opportunities (SAP, data quality, AI, project methodology)
Participation in an international transformation program
Close collaboration with IT, business departments, and rollout teams

IT Systems Support & Documentation Specialist (SharePoint)

Location

Poland

Salary:

80.00 - 120.00 PLN / Hour

Devire

Expiration Date

Until further notice

Requirements

Mastery of Sharepoint and Sharepoint platform-specific tools
Expertise in preparation and distribution of systems and projects documentation
Exceptional collaborative skills
Versatility in technologies and platforms
Experienced in preparing meetings, documentation, managing correspondence and typing in data into electronic systems
Proficient in using MS Office tools and office automation
Basic knowledge of ICT terminology and concepts
Knowledge of data manipulation tools and scripting
Systematic worker
Ability to communicate clearly with technical and non-technical audiences

Job Responsibility

Preparing, printing, and distributing systems and projects documentation
Registering formal documents in electronic systems
Providing operators support to software system users
Managing correspondence and its register
Producing reports
Filling out databases based on paper documents or other electronic repositories
Testing the systems
Correcting and cleansing the content of electronic repositories

What we offer

Additional benefits package (medical healthcare, sports membership, etc.)

ICT Business Specialist

The ICT Business Specialist – Commercial & Dealer Experience is responsible for ...

Location

United States , Oak Brook

Salary:

63000.00 - 84000.00 USD / Year

CNH Industrial

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Business, Computer Science, Engineering, or related field
3-5 years of experience as a Business Analyst, preferably in manufacturing, agriculture, or dealer/distributor environments

Job Responsibility

Engage with commercial, sales, dealer operations, and aftermarket teams to understand business goals, processes, and pain points
Gather, analyze, and document business requirements, functional specifications, and user stories
Translate complex dealer and commercial needs into clear, actionable system enhancements
Collaborate with external vendors and technical teams to design scalable, user-centered solutions
Serve as a subject matter expert for dealer business processes such as sales & quoting, ordering, warranty, service workflows, aftermarket support, and retail programs
Advocate for the voice of the dealer and ensure designs align with commercial strategy
Represent local business requirements in global design, governance, and enhancement discussions
Partner with regional/global product teams to ensure alignment with strategy, standards, and roadmaps
Support end-to-end project lifecycle activities including discovery, requirements, testing, deployment, and hypercare
Lead or support UAT with dealers and internal commercial stakeholders

What we offer

Comprehensive benefits program
Competitive compensation
Flexible work arrangements
Opportunities for continuous development

New

Sharepoint specialist - ict

Are you a SharePoint expert looking for a high-impact, short-term contract in th...

Location

Australia , Brisbane

Salary:

70.00 - 75.00 AUD / Hour

Randstad

Expiration Date

April 19, 2026

Requirements

Advanced technical skills in developing SharePoint products with a primary focus on accessibility and user experience
Proven ability to interpret complex data and tools to create structured, logical digital environments
Strong communication skills to effectively consult with stakeholders and accurately test user requirements
Adaptability and flexibility to work with various products, including Power BI and other Microsoft Power Platform tools
Full-time availability to work 100% in-office at the Brisbane CBD location for the duration of the contract
Relevant tertiary qualification

Job Responsibility

Design and develop SharePoint Online Hubs and sites tailored for intranet access to maximise the user experience
Review and enhance existing SharePoint sites to ensure seamless integration with newly developed digital assets
Interpret and structure large volumes of information and templates into logical, user-friendly layouts that align with corporate branding and style guides
Implement security measures and ensure compliance with information sharing policies through close collaboration with ICT partners
Provide training and coaching to internal staff, including the creation of support manuals to ensure the ongoing management of SharePoint sites

What we offer

Access to a Udemy license for ongoing learning and continuous professional development
Access to exclusive discounts across various platforms
Discounts on private health funds

!

IT Technical Specialist

Location

Azerbaijan , Baku

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Higher technical education
Must have at least 3 years’ experience in a similar role
Azerbaijani (fluent)
English (fluent)
Help Desk function
Basic knowledge of Microsoft Active Directory
flexibility to work in office, remote base facilities and offshore

Job Responsibility

Guarantee day to day technical support and administration of the technology infrastructure to support the Company ICT requirements
Maintains and repairs hardware, software and service applications
Effectively maintains customer hardware/software
Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction
Identify software and hardware problems and repair
Perform regular maintenance on hardware and software components
Install cables and configures hardware and software
Document system addresses and configurations
Run diagnostic programs or use test equipment to locate source of problems
Communicate effectively with end users and customer management

Fulltime

ICT User Support Specialist

Acado Barbados

Location:
Barbados

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 16, 2026

Expiration:
April 26, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 16, 2026

Expiration:April 26, 2026

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