ICT Training and Awareness Manager Job at N26 (Berlin)

ICT Training and Awareness Manager

N26

Location:
Germany , Berlin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you ready for your next career step? We are seeking a highly skilled and experienced ICT Security Training and Awareness Manager to join the Data Protection and Governance team within the CISO Office. In this pivotal role, you will be the creative force behind driving awareness and training campaigns to promote a positive information security culture across the related functions within the CISO office. You will also be instrumental in reducing human risk on behalf of the three CISO Office teams, namely: ICT Governance Risk and Compliance, Business Continuity Management, Data Protection and Data Governance.

Job Responsibility:

Be a part of the bank’s risk function (2nd Line of Defense), reporting to the Senior Lead of Group Data Governance Strategy within the CISO team
Collaborate with all the CISO teams to align training with the latest security risks, emerging regulations, and organizational objectives
Design and deliver training and awareness programmes and initiatives
Experienced in running large-scale awareness campaigns end-to-end (e.g. Security Days), including budgeting, office and logistics planning, driving cross-functional collaboration and coordinating with the security teams (Security Alliance)
Develop the training roadmap, including new course creation, updating existing courses, and retiring legacy courses
Partner with subject matter experts to conduct needs assessment for training, awareness, and security guidance projects requirements
Use modern approaches such as gamification to create exciting and engaging multimedia training materials such as e-learning modules, videos, interactive content, and presentations to support ongoing training, engagement, and awareness initiatives
Lead end-to-end training programmes for senior leadership, developers and externals covering data protection, secure coding, security controls and privacy obligations
Promote a culture of managed and protected data by continuously improving training programs and planning, co-ordinating and running events that promote a security culture and to ensure they are aligned with evolving business needs, security challenges, and compliance requirements
Report on training outcomes, tracking participation, progress, and impact across the organization, providing insights to senior leadership
Maintaining training records and documentation to ensure compliance with internal policies and external regulatory standards

Requirements:

3–4 years of dedicated experience in training and awareness, or learning and development
Mandatory expertise in ICT Governance, Risk and Compliance, Business Continuity Management, Data Protection, and Data Governance
Familiarity with critical banking regulations (e.g., DORA, GDPR, MaRisk or other regulations and relevant frameworks and best practices such as: ISO 27001, OWASP,etc…)
Understanding of key IT security domains: IT infrastructure, network security, application security, and cloud security
Strong creative skills with the ability to build clear storylines and excellent visual content
Strong project management skills with the ability to manage multiple tasks and projects simultaneously
At least a basic understanding of programming is required
Effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders
Strong report-writing and content creation skills
Fluency in English is required
Adaptable and open to learning, with a keen interest in staying up-to-date with the latest trends and developments in IT, information security, data privacy and data governance
Passion for ICT, the data environment, training and relaying complex ideas in simple ways
Detail-oriented and meticulous in ensuring accuracy and thoroughness in all tasks
Proactive, resourceful and self-motivated, with the ability to work independently and as part of a team
Collaborative, able to work well with teams and stakeholders
Strong topic ownership and a bias for action
Critical thinking and a drive to improve the status quo
Both attention to detail and strong conceptual thinking
Resilience in a fast-changing and agile environment
Actively help oneself and the team to be successful
Willingness to continuously learn and act upon direct feedback
High ethical standards and integrity, with a strong commitment to confidentiality and data protection

Nice to have:

Previous exposure to information security within the banking or financial services industry
Experience in organisational change management, communication, or events management
Proficiency in leveraging AI tools, multimedia techniques, and AI-based content creation tools (e.g., Gemini, Google Vids, Workday) to produce engaging training material
German is a plus

What we offer:

Accelerate your career growth by joining one of Europe’s most talked about disruptors
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation
As an N26 employee you will have access to a Premium subscription on your personal N26 bank account
As well as subscriptions for friends and family members
Additional day of annual leave for each year of service
A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses
A relocation package with visa support for those who need it

Additional Information:

Job Posted:
January 12, 2026

N26 - All Job Offers

Job Link Share:

ICT Training and Awareness Manager

N26

Location:
Germany , Berlin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 12, 2026

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ICT Training and Awareness Manager

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Location:Germany , Berlin

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 12, 2026

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