CrawlJobs Logo

ICT Systems Technician – Level I

United States, Waterbury · Job Posted May 03, 2026
Apply Position
Job Link Share

Job Description

We are looking for a skilled IT Systems Technician – Level I to provide exceptional technical support. Based in Waterbury, Connecticut, this role involves troubleshooting hardware and software issues, maintaining computer systems, and assisting with audio/visual setups for events. The ideal candidate will excel in delivering timely solutions while maintaining excellent customer service and attention to detail.

Job Responsibility

  • Set up and dismantle computers and audio/visual equipment for meetings and events as needed
  • Log and manage all technical support requests using a ticketing system to monitor workflows and maintenance needs
  • Install, configure, and integrate new devices into Active Directory Domains and/or Azure Autopilot
  • Prepare and maintain computer labs, offices, and systems by ensuring proper setup and functionality
  • Provide training and assistance to users in operating audio/visual equipment and other technology tools
  • Manage antivirus software and assist users with resolving application or hardware-related issues
  • Maintain an inventory of technology equipment and recommend repairs, replacements, or upgrades as necessary
  • Communicate effectively with users to assess their technology requirements and provide solutions
  • Adhere to organizational policies, including dress code, conduct, and procedural guidelines, while taking on additional responsibilities as needed

Requirements

  • Bachelor’s degree preferred, or equivalent combination of education, experience, or training
  • At least basic knowledge of IT
  • Strong ability to repair and maintain Windows and iOS-based computer systems
  • Proficiency in desktop operating systems, including Windows 10 and iOS, as well as Microsoft Office 365 and Azure
  • Knowledge of Active Directory and experience with service desk ticketing systems
  • Excellent analytical, problem-solving, and organizational skills with the ability to meet deadlines under pressure
  • Demonstrated ability to provide outstanding customer service with a positive and detail-oriented approach
  • Must be capable of lifting and carrying equipment weighing 20 pounds or more

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • free online training

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

ICT Systems Technician – Level I

8 matching positions

New

Ict Technician

An exciting opportunity now exists for a first line support / helpdesk ICT Techn...
Location
Location
United Kingdom , Kent
Salary
Salary:
26176.00 - 26822.00 GBP / Year
futureschoolstrust.com Logo
Future Schools Trust
Expiration Date
June 29, 2026
Flip Icon
Requirements
Requirements
  • Good communication and telephone skills
  • Dedication to providing a professional level of customer service
  • Ability to communicate clearly and concisely
  • A working knowledge of SIMS (School Information Management System) would be a distinct advantage
Job Responsibility
Job Responsibility
  • Support the ICT Manager and other ICT Technicians with supporting staff and students using the ICT system within the Trust
  • Guide teachers, students and support staff whilst using ICT equipment to aid the learning process and to aid staff to complete their jobs
  • Help training of staff to enable teachers to teach their lessons effectively
  • Assist the Trust to deliver ICT innovation and have a part in the development and implementation of new technologies in education
What we offer
What we offer
  • A vibrant and exciting place to work
  • A friendly and supportive environment
  • An excellent CPD programme, with opportunities for action research and nationally accredited qualifications
  • The support of a Trust that currently encompasses two Secondary Schools and one Primary School, alongside Tiger Cubs Day Nursery
  • A well-resourced department with schemes of work and resources available
  • An opportunity to join various schemes such as the Benenden corporate healthcare scheme
  • Fulltime
Read More
Arrow Right

ICT Support Technician

The role will be based at a schools in Slough, England. Our client provides a fu...
Location
Location
United Kingdom , Slough
Salary
Salary:
25000.00 - 28000.00 GBP / Year
planetrecruitment.co.uk Logo
PLANET RECRUITMENT SERVICES LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Daily Proactive checks of ICT areas
  • Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets)
  • Re-imaging PC’s
  • 1st/2nd line support for all IT users
  • Application Deployment
  • Desktop Deployment
  • Supporting Microsoft Windows Server and Windows 10/7
  • IT Inductions to new staff members
  • Setting up new staff members and managing passwords
  • Responsible for managing the sites IT helpdesk and ensuring we meet SLA’s
Job Responsibility
Job Responsibility
  • Provide support to the school and help support the rest of the Trust ICT team as required
  • Fulltime
Read More
Arrow Right

ICT Security & Compliance Technician

We’re looking for a proactive and security-minded ICT Service Delivery Technicia...
Location
Location
United Kingdom , Manchester
Salary
Salary:
30508.00 - 32442.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • ICT or ICT Security related qualification
  • Strong technical experience across Microsoft platforms, including Intune, Endpoint Manager, Microsoft 365 Security & Compliance, Azure, and vulnerability management tools such as Qualys
  • Proven background in ICT support and networking, including 1st line support, LAN/WAN/wireless networks, and enabling secure mobile working with smartphones
  • Strong problem-solving and technical skills, with practical knowledge of web technologies, Cyber Essentials Plus, and the ability to learn quickly and train others
  • Excellent communication and self-management abilities, able to work independently, take initiative, and engage effectively with colleagues and external partners at all levels
Job Responsibility
Job Responsibility
  • Manage and maintain Microsoft Intune and Microsoft 365 Compliance, including device policies, secure score improvements, and conditional access across multiple platforms
  • Oversee vulnerability management using the Qualys platform—conducting scans, analysing risks, and coordinating remediation efforts
  • Support Cyber Essentials Plus certification, ensuring technical controls are in place and collaborating with auditors and stakeholders
  • Provide 1st and 2nd line technical support via the service desk, assisting with issue resolution, call assignment, and liaising with external support when needed
  • Maintain ICT systems and documentation, including security platforms (e.g. Mimecast), hardware/software inventories, SOPs, and data protection compliance
What we offer
What we offer
  • Flexibility on where you work with home working kit provided
  • 33 days holiday per year plus bank holidays, and a holiday a buy scheme
  • Company pension scheme with up to 10% matched contributions
  • Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more
  • Enhanced sick pay with up to 3 months full pay and 3 months half pay
  • Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
  • Life assurance subject to being a member of our company pension scheme
  • Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
  • Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause
  • Fulltime
Read More
Arrow Right

Software Engineer & Network Technician

This role delivers integrated Network Technician and Software Engineering suppor...
Location
Location
Australia , Williamtown
Salary
Salary:
Not provided
amentum.com Logo
Amentum
Expiration Date
June 26, 2026
Flip Icon
Requirements
Requirements
  • Experienced ICT professional with Network Technician and/or Software Engineering expertise, operating effectively in complex Defence environments
  • Tertiary qualifications in Engineering, Computer Science, Information Technology, or related discipline, or equivalent industry experience
  • Strong knowledge of ICT sustainment, system assurance, governance, and life-cycle management, including accreditation and compliance frameworks
  • Demonstrated experience in V&V, system compliance (e.g., MIL-STD), and Authorities to Operate (ATO)
  • Experience supporting ICT sustainment, PT&E, system integration, and capability enhancement activities
  • Sound understanding of Defence governance and procurement frameworks (e.g., CASG BMS, ERP, NDS)
  • Proven ability to engage and collaborate with technical teams, Stakeholders, and industry, applying a practical, risk-based approach
  • Experience working with secure ICT systems and managing cryptographic materials
  • Strong written and verbal communication skills, including technical documentation and advisory outputs
Job Responsibility
Job Responsibility
  • Act as a key point of contact for operational ICT support, engaging with Defence stakeholders, NETTECHs, CCT personnel, and industry partners
  • Deliver ICT training and mentorship to support workforce capability development
  • Provide operational support and sustainment for the 4SQN ICT fleet, ensuring system availability and performance
  • Support governance, policy, and compliance activities aligned with CASG BMS and Defence requirements
  • Manage sustainment and PT&E activities for operational and trial ICT capabilities in collaboration with relevant SPOs
  • Coordinate vendor support and sustainment arrangements, ensuring compliance with contractual obligations
  • Manage fleet training, sustainment planning, and capability delivery for program-level ICT systems
  • Maintain control of cryptographic material and coordinate technical maintenance activities
  • Ensure system conformance, ATO, and compliance with MIL-STD and accreditation frameworks for ICT systems
  • Conduct Verification and Validation (V&V) and support system integration and interoperability activities
What we offer
What we offer
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance
  • Fulltime
!
Read More
Arrow Right

Apprentice HVAC Service Technician

As an Apprentice Service Technician, the main goal of this role is to learn and ...
Location
Location
United Kingdom , London & SE and Surrounding Areas
Salary
Salary:
20000.00 GBP / Year
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Grade C/4 or above in GCSE English, Maths, Science and ICT OR Engineering
  • Full UK driving licence
  • Someone who is keen to learn, ask questions and wants to be involved – bright and inquisitive with a hunger for learning
  • Good written English
  • An interest in M&E, Engineering and the HVAC industry
  • Good problem solver
  • Computer literate and know the basics on Microsoft Office
  • Confident and articulate
Job Responsibility
Job Responsibility
  • Regular release to the College of NW London to study a Level 3 Refrigeration, Air Conditioning and Heat Pumps qualification
  • Working on a range of HVAC equipment from smaller water and air side products to large commercial and industrial chilled water and heat pump systems
  • Attend and participate in customer site visits, shadowing one of our qualified Technicians
  • Learning about refrigeration and air conditioning systems
  • Working on fans and air handling equipment
  • Helping to troubleshoot and support technically challenging breakdowns, both in person and remote
  • Working on sequencing and control panels
  • Working on pumps and water hydraulics and hydronics
  • Learning about digital control systems and basic BMS (Building Management Systems)
What we offer
What we offer
  • A range of fully funded study options once you complete your apprenticeship
  • Apprentice events and awards ceremonies
  • 25 days holiday plus bank holidays
  • Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources
  • Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
  • Fulltime
Read More
Arrow Right

Apprentice HVAC Engineer

A Carrier Rental Systems apprenticeship is a great opportunity to kick-start you...
Location
Location
United Kingdom , Bracknell
Salary
Salary:
20000.00 GBP / Year
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Grade C/4 or above in GCSE English, Science, Maths, and ICT OR Engineering
  • Full UK driving licence
  • Someone who is keen to learn, ask questions, and get involved and eager to develop
  • Good written English
  • An interest in engineering, heating systems, and the transition to low-carbon technologies such as heat pumps
  • Good problem-solving skills, confidence, and strong communication skills
  • Computer literate and know the basics on Microsoft Office
Job Responsibility
Job Responsibility
  • Regular release to the College of NW London to study a Level 3 Refrigeration, Air Conditioning and Heat Pumps qualification
  • Working on Water Chillers and commercial and industrial Heat Pumps
  • Attend and participate in customer site visits, shadowing one of our qualified Technicians
  • Learning about refrigeration and air conditioning systems
  • Working on fans and air handling equipment
  • Installing the full HVAC solution including temporary hoses, cable and ancillaries
  • Helping to troubleshoot and support technically challenging breakdowns, both in person and remote
  • Working on electrical power supplies and control panels
  • Working on pumps and water hydraulics and hydronics
  • Learning about digital control systems and basic BMS (Building Management Systems)
What we offer
What we offer
  • 25 days holiday plus bank holidays
  • Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources
  • A range of fully funded study options once you complete your apprenticeship
  • Apprentice events and awards ceremonies
  • Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
  • Fulltime
Read More
Arrow Right

Support Technician

As an On-Site IT Helpdesk Resource, you will provide essential technical support...
Location
Location
United States , Sanford
Salary
Salary:
Not provided
rennerbrown.com Logo
Renner Brown
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate or bachelor’s degree in information technology, Computer Science, or a related field
  • 5+ years of hands-on IT support experience, including troubleshooting complex issues, system management, and working directly with end-users and business partners
  • Knowledge of networking fundamentals, including TCP/IP, DNS, and DHCP
  • Proficient with ServiceNow or other ITSM tools
  • Hardware troubleshooting and repair experience (PCs, laptops, printers, and other peripherals)
  • Proficiency in Windows, macOS, and Linux operating systems
  • Systems knowledge including client e-mail support (Office 365) and general software support (MS Office, Internet, security software)
  • Knowledge of mobile applications and device support (cell phones, tablets, etc.)
  • Excellent communication, customer service, and presentation skills
  • Highly patient and customer-oriented, with the ability to translate technical concepts into easy-to-understand instructions for end users
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for customers seeking technical assistance over the phone, via email, or through the ServiceNow ticketing system
  • Record events, problems, and their resolutions accurately through the ServiceNow ticketing system
  • Perform remote and hands-on troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved or complex infrastructure issues to the Senior ICT Support Specialist or other next-level support personnel
  • Image, configure, and deploy computers, optimizing user productivity and operational efficiency
  • Maintain the Loaner Laptop Inventory
  • Provide basic administrative support and troubleshooting across Windows, macOS, and Linux operating systems
  • Assist in creating and maintaining detailed technical documentation to ensure knowledge sharing across the team
  • Collaborate with senior IT staff on administration tasks, with opportunities to learn and utilize tools like PowerShell scripting for process automation
  • Maintain a high level of customer service focus, ensuring a seamless IT experience for all end users and fostering positive business partner relationships
  • Fulltime
Read More
Arrow Right

Electronics Technician

The technician will be split between In-circuit testing (ICT) utilizing automate...
Location
Location
United States , Saint Cloud
Salary
Salary:
23.00 - 27.54 USD / Hour
herbrucks.com Logo
Herbruck Poultry Ranch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • In-depth understanding of electronic theory, both digital and analog
  • Knowledge of quality standards and production techniques
  • Demonstrates problem-solving skills and the ability to develop creative solutions
  • Effectively communicate issues to engineering and/or production personnel
  • Proficiency in Microsoft Excel and Word
  • A two-year technical degree or equivalent combination of education and experience in a related field
  • A minimum of two years of experience in the test and repair of complex assemblies and systems to the component level
  • Ability to solder for minor rework and repairs
Job Responsibility
Job Responsibility
  • Bench-top testing skills: Proficient in using bench-top test equipment (digital multimeter, oscilloscope, power supply, function generator, etc.) for test measurement and troubleshooting techniques on electronic assemblies/subassemblies in a manufacturing environment involving printed circuit boards (PCBs)
  • Using automated test equipment: Skilled in operating ICT machines to test printed circuit boards (PCBs)
  • Debugging: Identifying and resolving issues in electronic assemblies using systematic troubleshooting techniques
  • Protocol analysis: Monitoring and diagnosing traffic on communication buses to identify and resolve issues
  • Ability to read, interpret, and comprehend electronic schematics, mechanical drawings, data sheets, functional specifications, block diagrams, and other documentation from engineering, along with pre-established guidelines to perform job functions
  • Quality assurance and documentation
What we offer
What we offer
  • Medical
  • dental
  • vision
  • paid vacation
  • 401k (up to 4% match)
  • Health Savings Account (with company contribution)
  • wellbeing program
  • product purchase discounts
  • Fulltime
Read More
Arrow Right