CrawlJobs Logo

ICT Systems & Support Specialist

procreate.com Logo

Procreate

Location Icon

Location:
Australia , Hobart ▼

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Build and support the systems that let creativity thrive every day. We’re looking for a hands‑on ICT Systems & Support Specialist to help support and evolve our internal technology environment. You’ll play a critical role in ensuring our people have reliable, secure and well‑managed systems so they can do their best creative work.

Job Responsibility:

  • Provide reliable, people‑focused ICT support as a primary point of contact for staff ICT support, resolving day‑to‑day issues across hardware, software, identity and access
  • Own Apple device and endpoint administration, administering macOS, iOS and iPadOS devices through an MDM platform, managing enrolment, configuration, policies, security baselines and software deployment
  • Manage identity, access and business applications, supporting user onboarding and offboarding, account provisioning, access management and MFA setup
  • Support systems, networks and core services, contributing to the operation and maintenance of servers, storage, backups, authentication and file services
  • Contribute to security, projects and continuous improvement, supporting security operations such as endpoint protection, DNS filtering, patching and incident response
  • Maintain documentation, assets and vendor relationships, keeping ICT asset registers and licensing up to date, supporting purchasing workflows and vendor coordination, and creating clear documentation, support guides and internal procedures

Requirements:

  • Strong Apple platform expertise with demonstrated experience administering macOS, iOS and iPadOS in an enterprise or managed environment, including hands‑on use of Apple MDM solutions for device and endpoint management
  • Broad technical troubleshooting capability across endpoints, identity, applications, systems and networks
  • Systems, identity and security knowledge with working knowledge of enterprise identity, email and access management platforms, and familiarity with modern security practices for endpoint and identity management
  • Clear communication and collaboration skills to explain technical concepts to non‑technical users, document processes clearly, and work collaboratively within a small team while managing competing priorities
  • An organised and methodical approach to bring structure to your work, take ownership of outcomes, and contribute to a reliable and professional ICT function

Nice to have:

  • Experience supporting AV and meeting room technology, exposure to network configuration and Wi‑Fi optimization
  • Experience working in a creative, product or technology‑focused organisation

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Procreate - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for ICT Systems & Support Specialist

Infrastructure specialist

As our ICT Infrastructure Support Engineer, you will play a crucial role in supp...
Location
Location
Netherlands , Rijswijk
Salary
Salary:
Not provided
europoolsystem.com Logo
Euro Pool System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 4 years of experience of working in ICT infrastructure engineering
  • Secondary Vocational education degree in Information or equivalent education
  • Medior skills on Microsoft: Windows 10/11, Office 365, Azure, Intune, teams
  • Networking: Wi-Fi-hotspots, LAN/WAN networking, network printing TCP/IP, firewalls, ICT Security
  • Project administration skills
  • Willing and able to travel to provide onsite support throughout Europe
  • Excellent verbal and written communication skills in English and Dutch
Job Responsibility
Job Responsibility
  • Support and maintain technical ICT infrastructure alongside ICT provider
  • Ensure optimal functioning of modern workplace with Office 365 and Intune, and network LAN and WAN (Cisco Meraki)
  • Provide hands-on support to business and partners for connection requests
  • Provide hands-on support to users in Head Office and throughout Europe
  • Collaborate with ICT partners to maintain on-premises and cloud (Azure) infrastructures
  • Install, configure, and maintain workstations, laptops, and servers
  • Assist with LAN and WAN changes
  • Plan maintenance activities, conduct health checks, and oversee contractor and vendor service quality
  • Analyse and troubleshoot incidents
  • Execute test plans for system upgrades or releases
What we offer
What we offer
  • A competitive salary and a good pension scheme
  • 25 vacation days per year (based on fulltime employment)
  • Many opportunities to develop yourself within the organization
  • Fulltime
Read More
Arrow Right
New

Support Technician

As an On-Site IT Helpdesk Resource, you will provide essential technical support...
Location
Location
United States , Sanford
Salary
Salary:
Not provided
rennerbrown.com Logo
Renner Brown
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate or bachelor’s degree in information technology, Computer Science, or a related field
  • 5+ years of hands-on IT support experience, including troubleshooting complex issues, system management, and working directly with end-users and business partners
  • Knowledge of networking fundamentals, including TCP/IP, DNS, and DHCP
  • Proficient with ServiceNow or other ITSM tools
  • Hardware troubleshooting and repair experience (PCs, laptops, printers, and other peripherals)
  • Proficiency in Windows, macOS, and Linux operating systems
  • Systems knowledge including client e-mail support (Office 365) and general software support (MS Office, Internet, security software)
  • Knowledge of mobile applications and device support (cell phones, tablets, etc.)
  • Excellent communication, customer service, and presentation skills
  • Highly patient and customer-oriented, with the ability to translate technical concepts into easy-to-understand instructions for end users
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for customers seeking technical assistance over the phone, via email, or through the ServiceNow ticketing system
  • Record events, problems, and their resolutions accurately through the ServiceNow ticketing system
  • Perform remote and hands-on troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved or complex infrastructure issues to the Senior ICT Support Specialist or other next-level support personnel
  • Image, configure, and deploy computers, optimizing user productivity and operational efficiency
  • Maintain the Loaner Laptop Inventory
  • Provide basic administrative support and troubleshooting across Windows, macOS, and Linux operating systems
  • Assist in creating and maintaining detailed technical documentation to ensure knowledge sharing across the team
  • Collaborate with senior IT staff on administration tasks, with opportunities to learn and utilize tools like PowerShell scripting for process automation
  • Maintain a high level of customer service focus, ensuring a seamless IT experience for all end users and fostering positive business partner relationships
  • Fulltime
Read More
Arrow Right

IT Systems Support & Documentation Specialist (SharePoint)

Location
Location
Poland
Salary
Salary:
80.00 - 120.00 PLN / Hour
devire.pl Logo
Devire
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mastery of Sharepoint and Sharepoint platform-specific tools
  • Expertise in preparation and distribution of systems and projects documentation
  • Exceptional collaborative skills
  • Versatility in technologies and platforms
  • Experienced in preparing meetings, documentation, managing correspondence and typing in data into electronic systems
  • Proficient in using MS Office tools and office automation
  • Basic knowledge of ICT terminology and concepts
  • Knowledge of data manipulation tools and scripting
  • Systematic worker
  • Ability to communicate clearly with technical and non-technical audiences
Job Responsibility
Job Responsibility
  • Preparing, printing, and distributing systems and projects documentation
  • Registering formal documents in electronic systems
  • Providing operators support to software system users
  • Managing correspondence and its register
  • Producing reports
  • Filling out databases based on paper documents or other electronic repositories
  • Testing the systems
  • Correcting and cleansing the content of electronic repositories
What we offer
What we offer
  • Additional benefits package (medical healthcare, sports membership, etc.)
Read More
Arrow Right
New

Assistant Local Authority Designated Officer

Are you passionate about improving outcomes for children, strengthening safeguar...
Location
Location
United Kingdom , Aylesbury
Salary
Salary:
38753.00 - 40615.00 GBP / Year
buckinghamshire.gov.uk Logo
Buckinghamshire Council
Expiration Date
March 30, 2026
Flip Icon
Requirements
Requirements
  • Experience working within a large organisation, ideally within Children’s Services or a similar safeguarding environment
  • Strong data analysis skills, with the ability to interpret complex information, spot trends and draw insights
  • Knowledge of safeguarding legislation, especially around allegations management and multi‑agency responsibilities
  • Excellent ICT skills, including Microsoft Office and specialist systems such as LCS, BI tools or the Power Platform
  • Clear communication and influencing skills, with the ability to explain technical processes in an accessible way
  • Strong organisation and time‑management, able to handle competing priorities in a fast-paced environment
  • Experience of contributing to policies, procedures or service improvements
  • A proactive, solution‑focused mindset, with judgement to escalate issues when needed
  • A degree (or equivalent experience)
  • Understanding of LADO processes
Job Responsibility
Job Responsibility
  • Analyse data, trends and performance to identify risks, patterns and opportunities for improvement
  • Provide specialist advice on LADO processes, systems and legislation to internal teams and external stakeholders
  • Support the delivery of training, briefings and materials to partners across the safeguarding landscape
  • Lead or contribute to projects aimed at improving systems, processes, and multi‑agency safeguarding practice
  • Support the development and review of LADO policies, procedures and business processes
  • Manage information effectively, producing high‑quality reports, presentations and updates for managers and partners
  • Coordinate meetings, events and surveys to support service development
  • Work collaboratively across teams, ensuring clear communication, strong partnerships and consistent safeguarding responses
What we offer
What we offer
  • a fair and inclusive culture
  • health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • a unified voice through our Employee Representative Group
  • ongoing support, and the opportunity to develop and progress in your career with us
  • opportunities to take part in fun activities such as fundraising and social events
  • flexible and agile working arrangements
  • discounts on various Cafés, restaurants, shops
  • auto enrolment onto our generous Pension Scheme
  • opportunity to gain membership to Costco
  • discounted gym memberships
  • Fulltime
!
Read More
Arrow Right
New

ICT Business Specialist

The ICT Business Specialist – Commercial & Dealer Experience is responsible for ...
Location
Location
United States , Oak Brook
Salary
Salary:
63000.00 - 84000.00 USD / Year
cnhindustrial.com Logo
CNH Industrial
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology, Business, Computer Science, Engineering, or related field
  • 3-5 years of experience as a Business Analyst, preferably in manufacturing, agriculture, or dealer/distributor environments
Job Responsibility
Job Responsibility
  • Engage with commercial, sales, dealer operations, and aftermarket teams to understand business goals, processes, and pain points
  • Gather, analyze, and document business requirements, functional specifications, and user stories
  • Translate complex dealer and commercial needs into clear, actionable system enhancements
  • Collaborate with external vendors and technical teams to design scalable, user-centered solutions
  • Serve as a subject matter expert for dealer business processes such as sales & quoting, ordering, warranty, service workflows, aftermarket support, and retail programs
  • Advocate for the voice of the dealer and ensure designs align with commercial strategy
  • Represent local business requirements in global design, governance, and enhancement discussions
  • Partner with regional/global product teams to ensure alignment with strategy, standards, and roadmaps
  • Support end-to-end project lifecycle activities including discovery, requirements, testing, deployment, and hypercare
  • Lead or support UAT with dealers and internal commercial stakeholders
What we offer
What we offer
  • Comprehensive benefits program
  • Competitive compensation
  • Flexible work arrangements
  • Opportunities for continuous development
Read More
Arrow Right

IT Technical Specialist

Location
Location
Azerbaijan , Baku
Salary
Salary:
Not provided
airswift.com Logo
Airswift Sweden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Higher technical education
  • Must have at least 3 years’ experience in a similar role
  • Azerbaijani (fluent)
  • English (fluent)
  • Help Desk function
  • Basic knowledge of Microsoft Active Directory
  • flexibility to work in office, remote base facilities and offshore
Job Responsibility
Job Responsibility
  • Guarantee day to day technical support and administration of the technology infrastructure to support the Company ICT requirements
  • Maintains and repairs hardware, software and service applications
  • Effectively maintains customer hardware/software
  • Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction
  • Identify software and hardware problems and repair
  • Perform regular maintenance on hardware and software components
  • Install cables and configures hardware and software
  • Document system addresses and configurations
  • Run diagnostic programs or use test equipment to locate source of problems
  • Communicate effectively with end users and customer management
  • Fulltime
Read More
Arrow Right
New

Sales & Business Development - Quoting Specialist

Drive high-value ICT quoting and pricing strategy for a leading Telco client. Fi...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in vendor relationships and pricing negotiations
  • Deep understanding of ICT products, SaaS, and licensing structures
  • Proven ability to navigate Australian ICT distribution channels
  • Strong skills in using CRM/ERP systems to track and drive sales activity
  • Exceptional communication and negotiation skills for stakeholder management
  • Ability to apply governance and margin matrixes to ensure profitable quotes
  • Experience in managing stock availability and holds for critical projects
Job Responsibility
Job Responsibility
  • Produce competitive and market-leading quotes for strategic and government clients
  • Act as the key autonomous liaison between sales teams and ICT vendors
  • Make and justify data-driven pricing decisions using digital quoting platforms
  • Manage deal registrations and price negotiations to lock in margin advantages
  • Assist with small and large RFQ/RFP processes and margin drop approvals
  • Support sales growth by analysing customer data and historical pricing trends
  • Proactively manage ICT maintenance renewals to ensure ongoing revenue streams
Read More
Arrow Right

Resort ambassador

To provide updated and current information to residents, visitors, businesses (i...
Location
Location
United Kingdom , Cleethorpes
Salary
Salary:
Not provided
eraemployment.agency Logo
ERA Employment CIC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrates ability to communicate clearly both verbally and in writing
  • Conflict management
  • Effective use of ICT e.g. MS Office (Outlook, Word, Excel), databases, internet, social media, web chat
  • Building and maintaining relationships with various stakeholders
  • Delivery of a range of multi-channel information, advice and appropriate signposting
  • Planning and prioritising work
  • Ability to apply rules, procedures and techniques to undertake a range of tasks to deliver efficient customer services
  • Principles of efficient and effective customer service
  • Adaptable to change and new working practices
  • Council’s values framework and expected behaviours
Job Responsibility
Job Responsibility
  • Provide updated and current information to residents, visitors, businesses (including transport, visitor attractions, local services and activities) and act as an ambassador of the resort, via a range of channels including web, email, social media, telephony and face to face contact
  • Assist in the management of visitors to the resort of Cleethorpes, encouraging safe use of the resort’s beaches and open spaces
  • Encourage appreciation, enjoyment and safe use of the resort’s beaches, open spaces and facilities by residents and visitors by engaging with people
  • Offer advice and respond to service requests related to a wide range of community and environmental issues including local environmental protection, environmental crime and other matters affecting the street scene and amenities of our communities by linking in with other Council services
  • Act as the ears and eyes in the community by being a front facing service including walking, greeting, and talking with visitors in the resort
  • Keep information sources (website content, social media, materials etc) current and up to date
  • Promote events and activities in the resort in various ways, such as use of social media, leaflet distribution etc
  • Enable and empower residents, visitors and businesses to seek information and advice online as a way forward, promoting the use of the website and social media through signposting
  • Engage and consult with residents and visitors regarding their views about the borough, taking feedback on what interests people visiting the resort
  • Engage and provide relevant information on NEL to key industry sectors that require material and advice on the borough
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy