ICT Systems & Support Specialist Job at Procreate (Hobart)

ICT Application Support Specialist

The Application Support Specialist’s primary function is to analyze, evaluate, m...

Location

Australia , Alice Springs

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

Year 12 completion
Comp TIA Security + Certification
Formal qualifications in Computer Science or Information Technology
Equivalent demonstrated experience
MCSE/MCSA, Redhat Linux Certification
Network + Certification
ITIL Foundations Certificate
VMWare Certification
Equivalent demonstrated experience
Drivers License

Job Responsibility

Provide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications
Maintain and configure virtual servers and hardware, Cisco Callmanagers, VoIP phones and user accounts
Maintains accurate inventory of all IT equipment including networks configurations and drawings
Resolve user hardware and software problems with printers, laptops and desktop PCs
Sets up computers with software, security patches, email accounts, security and network connection settings
Provide technical support for Microsoft Windows 2012/Win7 and Linux operating systems
Correct system network problems and coordinate corrective action with third party vendors where applicable
Support remote access issues with FTP, RDP or VPN
Document Information Technology procedures and generate manuals for custom applications
Contacts and follows up with Information Technology vendors and consultants

Fulltime

IT Systems Support & Documentation Specialist (SharePoint)

Location

Poland

Salary:

80.00 - 120.00 PLN / Hour

Devire

Expiration Date

Until further notice

Requirements

Mastery of Sharepoint and Sharepoint platform-specific tools
Expertise in preparation and distribution of systems and projects documentation
Exceptional collaborative skills
Versatility in technologies and platforms
Experienced in preparing meetings, documentation, managing correspondence and typing in data into electronic systems
Proficient in using MS Office tools and office automation
Basic knowledge of ICT terminology and concepts
Knowledge of data manipulation tools and scripting
Systematic worker
Ability to communicate clearly with technical and non-technical audiences

Job Responsibility

Preparing, printing, and distributing systems and projects documentation
Registering formal documents in electronic systems
Providing operators support to software system users
Managing correspondence and its register
Producing reports
Filling out databases based on paper documents or other electronic repositories
Testing the systems
Correcting and cleansing the content of electronic repositories

What we offer

Additional benefits package (medical healthcare, sports membership, etc.)

Technical Support Specialist - NetApp

Technical Support Specialist - NetApp, delivers proactive and preventive support...

Location

Portugal

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Degree or equivalent training in Information and Communication Technology (ICT)
Minimum 15 years of experience on NetApp products support and administration
Strong background of Storage infrastructure platforms
Familiarity with cloud technologies such as Azure, AWS, or Google Cloud
Understanding of ITIL and/or Agile methodologies is a plus
Excellent communication skills with the ability to convey technical details to non-technical stakeholders
Role model for his team mates in both technical aspects, customer handling and professional attitude
Team player
Capable of working both independently and within an international team
Strong organizational skills with the ability to prioritize and meet deadlines

Job Responsibility

Ensure operational continuity of NetApp systems on-premises or in the cloud
Execute centralized deployment services
Handle customer tickets in a professional way as per Arrow’s ways of working
Provide monthly activity reports to customers
Respond to system alerts, support tickets, and customer change requests
Serve as the technical advisor and point of contact for customers
Collaborate with internal teams and NetApp support to ensure a high-quality customer experience
Stay updated on industry trends, emerging technologies, and the NetApp roadmap
Participate in the on-call rotation to cover 24x7 service continuity

Fulltime

ICT Business Specialist

The ICT Business Specialist – Commercial & Dealer Experience is responsible for ...

Location

United States , Oak Brook

Salary:

63000.00 - 84000.00 USD / Year

CNH Industrial

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Business, Computer Science, Engineering, or related field
3-5 years of experience as a Business Analyst, preferably in manufacturing, agriculture, or dealer/distributor environments

Job Responsibility

Engage with commercial, sales, dealer operations, and aftermarket teams to understand business goals, processes, and pain points
Gather, analyze, and document business requirements, functional specifications, and user stories
Translate complex dealer and commercial needs into clear, actionable system enhancements
Collaborate with external vendors and technical teams to design scalable, user-centered solutions
Serve as a subject matter expert for dealer business processes such as sales & quoting, ordering, warranty, service workflows, aftermarket support, and retail programs
Advocate for the voice of the dealer and ensure designs align with commercial strategy
Represent local business requirements in global design, governance, and enhancement discussions
Partner with regional/global product teams to ensure alignment with strategy, standards, and roadmaps
Support end-to-end project lifecycle activities including discovery, requirements, testing, deployment, and hypercare
Lead or support UAT with dealers and internal commercial stakeholders

What we offer

Comprehensive benefits program
Competitive compensation
Flexible work arrangements
Opportunities for continuous development

Managed Service Technical Specialist Security - L3

As a Security Managed Services Engineer (L3) at NTT DATA, you will play a crucia...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience handling complex security infrastructure within a managed services environment
Strong background in IT engineering, preferably within medium to large ICT organizations
Deep working knowledge of ITIL processes
Proficiency in planning activities and projects well in advance
Strong client-focused approach, ensuring a positive client experience
Excellent communication skills, with the ability to work across different cultures and social groups
Effective listening skills and an ability to adapt to changing circumstances
Ability to remain calm and positive under pressure, and willingness to work longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing or equivalent work experience

Job Responsibility

Proactively identifying and resolving technical incidents
Performing necessary checks and applying monitoring tools
Ensuring all assigned infrastructure at client sites is correctly configured, installed, tested, and operational
Diving deep into third-line support calls, uncovering root causes of incidents and problems
Engaging with clients daily, providing continuous feedback and updating them about their systems' statuses
Maintaining zero missed service level agreement conditions
Identifying root cause of critical incidents and implementing solutions
Handling tickets of high complexity, delivering advanced solutions, and contributing to operational improvements
Creating knowledge articles for frequent tasks/issues and training junior team members
Providing inputs to automation teams to reduce manual efforts

Fulltime

Teaching Assistant

JOB DESCRIPTION: TEACHING ASSISTANT School: Al – Falah Primary School Location: ...

Location

United Kingdom , Clapton, Hackney, London

Salary:

Not provided

AMS UK

Expiration Date

Until further notice

Requirements

Assess, manage and deliver pastoral and learning support
Provide feedback to pupils in relation to progress and achievement
To work with pupils, understanding how to motivate and encourage them to achieve and develop
To work with the SENCO and other teachers to develop and implement IEPs and behaviour mentoring plans
To understand the individual needs of children and be responsible for advising them on social, health and hygiene development
To deal with minor incidents and the health and hygiene of the children and where necessary, escort them home
To read with individual children and groups and complete reading records as directed by the class teacher
Within an agreed system of supervision, to work with the teacher to develop lessons, work plans and the classroom environment
To record the progress of children through exams and tests
To feedback the achievements of pupils to colleagues through the agreed monitoring systems

Job Responsibility

Assess, manage and deliver pastoral and learning support
Provide feedback to pupils in relation to progress and achievement
To work with pupils, understanding how to motivate and encourage them to achieve and develop
To work with the SENCO and other teachers to develop and implement IEPs and behaviour mentoring plans
To understand the individual needs of children and be responsible for advising them on social, health and hygiene development
To deal with minor incidents and the health and hygiene of the children and where necessary, escort them home
To read with individual children and groups and complete reading records as directed by the class teacher
Within an agreed system of supervision, to work with the teacher to develop lessons, work plans and the classroom environment
To record the progress of children through exams and tests
To feedback the achievements of pupils to colleagues through the agreed monitoring systems

Parttime

Assistant Manager-Dispatch Operations Specialist (Telecom Networks)

We are seeking a detail-oriented and collaborative professional to join our Netw...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Possess strong process knowledge within telecom or ICT dispatch environments
Demonstrate effective organisation, task management, and the ability to handle multiple priorities
Skilled in building effective working relationships and collaborating with cross-functional teams
Bring a mindset of continuous improvement, creativity, and operational excellence
Have at least 3 years of total experience, including a minimum of 2 years in a dispatch function
Hold ITIL Foundation certification in IT Service Management
Have working knowledge of GSM, 3G, and 4G telecom networks
Be proficient in Microsoft Office applications and familiar with ticketing tools such as Remedy or equivalent
Understand fault ticket analysis, escalation processes, and field execution requirements
Demonstrate awareness of health and safety practices in field operations

Job Responsibility

Carry out initial triage of fault tickets, analysing requests to ensure accurate and timely onward dispatch
Allocate reactive and planned work to field teams through manual ticketing or automated optimisation tools
Monitor and manage ticket lifecycle through to resolution, ensuring SLA adherence and appropriate escalations
Support field engineers with access, climbing permissions, and third-party services in line with local procedures
Produce escalation reports and post-failure analysis
contribute to continuous improvement initiatives
Maintain thorough and accurate ticket documentation including access approvals, references, and timelines
Provide constant telephone and email support to internal teams and external customers
Act as the first point of contact for fault-related issues, ensuring prompt escalation when required
Monitor work queues and assign tickets efficiently to optimise field resource utilisation

What we offer

Opportunity to work in a high-impact, 24x7 telecom operations environment
Exposure to end-to-end network dispatch and field service coordination
Involvement in continuous improvement initiatives and process optimisation
Collaboration with diverse internal and external stakeholders across global markets
Development within a performance-driven and quality-focused culture

Managed Long Term Services And Supports Nurse Specialist Rn Ii

The Managed Long-Term Services and Supports (MLTSS) Nurse Specialist RN II appli...

Location

United States , Los Angeles

Salary:

88854.00 - 142166.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Associate's Degree in Nursing
At least 3 years of clinical nursing experience in direct patient care, such as ambulatory care, home care, palliative care, hospice care OR experience in Utilization Review or Care Management will be considered in lieu of direct patient care that may include at least 2 years of relevant Licensed Vocational Nurse (LVN) experience in a UM or CM capacity substituted for 1 year of RN experience
Clinical experience working with individuals with chronic illnesses, comorbidities, and/or disabilities in a UM/CM environment
Excellent verbal and written communication skills
with effective charting practices
Excellent organizational, time-management and priority-setting skills
Strong clinical skills with a knowledge of care needs for elderly, disabled, and/or frail populations and has applied knowledge of End-of-Life care
Customer Service Skills: Provision of excellent customer service required due to frequent communication with providers, members and interdisciplinary team
Technical Skills: Must be computer literate and proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
Ability to effectively utilize computer and appropriate software and interacts as needed with L.A. Care Information System

Job Responsibility

Responsible for performing assessments and clinical review of medical records to determine appropriate care including physical health, behavioral health, and social determinants of health needs for members referred to
MLTSS administered programs
Responsible for UM authorization functions for services requiring prior authorizations in a timely manner with adherence to regulatory requirements
Identify and address gaps in care or overutilization, including overlapping services
Engages with members by conducting telephonic nursing follow up and care coordination when necessary, including transitions of care for Long Term Care (LTC) and ICF/DD populations
Provides direction to non-clinicians who assist members with accessing services and arranges for all services required while coordinating with the health care team to eliminate duplication of services
Interfaces with Medical Directors, social workers, and interdisciplinary care team (ICT)
Participates in ICT meetings and makes recommendations for MLTSS and other programs
Establishes relationships with referral sources and community resources, such as external providers and care coordinators, while maintaining strict member confidentiality and complying with all Health Insurance Portability and Accountability Act (HIPAA) requirements
Performs oversight and monitoring of provider performance for adherence to regulatory standards and contractual agreements

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

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ICT Systems & Support Specialist

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