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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Administration

ICT Systems Manager

United Kingdom, Birstall 39862.00 - 44075.00 GBP / Year · Job Posted June 09, 2026
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Job Description

An exciting opportunity to join a forward-looking ICT Team delivering quality system solutions to a Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable our Service to deliver for our communities. You will manage a portfolio of related ICT Systems; ensuring they are secure and effective. You will be responsible for making sure our systems meet Service requirements, are correctly procured and Supplier Contracts are managed. Working with our Users and Suppliers you will ensure they are resilient, and delivery value for money. As part of the wider ICT team, you will be working with Service Colleagues to resolve issues and deliver change. You will ensure user guides and procedures are correct and up to date, and that staff are suitably trained in the operation of our Systems. You will also have the opportunity to contribute to key System delivery projects within the Service

Job Responsibility

  • Manage a portfolio of related ICT Systems
  • Ensure systems are secure and effective
  • Ensure systems meet Service requirements, are correctly procured and Supplier Contracts are managed
  • Ensure systems are resilient and deliver value for money
  • Work with Service Colleagues to resolve issues and deliver change
  • Ensure user guides and procedures are correct and up to date
  • Ensure staff are suitably trained in the operation of our Systems
  • Contribute to key System delivery projects within the Service

Requirements

  • Relevant knowledge of System portfolio Management
  • System Administration
  • procurement and contract management
  • user training
  • Change Management process and projects
  • Technical knowledge of system configuration, incident and problem management
  • Capable of working swiftly and accurately, often in time sensitive situations
  • Capability to excel in this broad and challenging role

What we offer

  • Competitive salary
  • Flexible working
  • Generous leave entitlement plus public holidays
  • Full support for ongoing professional development
  • On-site gym facilities
  • Free onsite parking
  • Access to an emergency services "Blue Light" discount card
  • Access to the Service's 24/7 Employee Assistance Programme
  • Public sector pension (Local Government Pension Scheme)
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