CrawlJobs Logo

ICT Support Officer

princesspolly.com Logo

Princess Polly

Location Icon

Location:
Australia , Burleigh Heads

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years. As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team. Are you passionate about tech, thrive in a fast-paced environment, and love solving problems on the go? Join Princess Polly as our ICT Support Officer, supporting our high-performing Head Office team and wider business. You’ll be the go-to tech expert at Head Office, supporting end users, ensuring our systems are running smoothly and securely, and helping us keep our workplace tech at the cutting edge. Reporting to the Global IT Director, we’re looking for someone proactive, solutions-focused, and excited to work in an agile environment with innovative tools.

Job Responsibility:

  • Providing on-the-ground tech support for our HQ team and corporate functions
  • Troubleshooting IT hardware including laptops, desktop stations, monitors, video conferencing equipment, and printers
  • Supporting SaaS applications used across the business and liaising with third-party vendors to resolve system issues
  • Monitoring cybersecurity risks and taking proactive action to mitigate them
  • Managing the office network environment – routers, switches, Wi-Fi, and VPN
  • Ensuring SOX-compliant user access provisioning and reporting
  • Staying up to date with tech trends and bringing innovative support ideas to the table

Requirements:

  • Strong experience in ICT support, ideally in a fast-paced corporate or HQ environment
  • Confident troubleshooting both Windows and macOS systems
  • Experience supporting mobile devices (Android and iOS)
  • Solid knowledge of Microsoft 365 and Google Workspace
  • Understanding of cybersecurity best practices
  • Strong communication skills, able to explain technical concepts clearly and confidently
  • A self-starter who works autonomously and follows through with proactive problem-solving and escalation
  • A team player who thrives in a collaborative, high-energy office environment
What we offer:
  • Competitive salary package
  • Flexible working arrangements
  • Access to a best in class parental leave and family planning program
  • Exceptional employee discount program
  • A stunning newly renovated office in beautiful Burleigh Heads
  • Work as part of a team of dedicated individuals focused on doing their best each day
  • Staff social activities
  • Monthly birthday celebrations

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Princess Polly - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for ICT Support Officer

ICT Support Consultant

We’re a game changer that optimizes supply chains of the world’s leading compani...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
omp.com Logo
OMP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certified in ICT or equivalent by experience
  • Practical and theoretical knowledge of client systems, Windows desktop OS, and a variety of PC software
  • Passionate about computer-related technology
  • Solution-focused with a problem-solving approach
  • Team-player
  • Excellent communication skills in English and Dutch, both written and verbal
Job Responsibility
Job Responsibility
  • Maintaining the ICT infrastructure for all our global offices
  • Provide support for all our colleagues working at the office, from home, or at customer locations
  • Setting up and supporting our software development and consultancy environment’s ICT landscape including laptops, desktops, iPhones, printers, video conference systems, and collaboration platforms
  • Setting up and supporting a large variety of laptop and server software suites such as Office 365, client security with virus scanning and mobile device management, and asset management
  • Solving internal support requests triggered by our ticketing system
  • Providing assistance in ICT projects, such as the definition of new hardware and software standards and deployment methods and support in automation tracks
  • Building networks, both within our company and with our external suppliers
What we offer
What we offer
  • Access customized training, coaching programs, and on-the-job development opportunities
  • Flex your schedule with working from home, adaptable hours, and the autonomy to shape your routine
  • Cross-team collaboration and creative challenges that encourage you to share knowledge, celebrate wins, and grow together
  • An attractive salary package including additional extralegal vacation days, and other competitive benefits
  • Supports your physical and mental health by promoting a wide range of facilities and activities like birthday events, sports sessions, in-house coaches and healthy meal options
Read More
Arrow Right

Temporary ICT Technician

Are you passionate about technology and education? Do you want to make a differe...
Location
Location
United Kingdom , Sunderland
Salary
Salary:
14.39 - 14.86 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as an ICT Technician or in a school environment is preferred
  • Strong organisational and communication skills are a must
  • Minimum of 5 GCSEs or equivalent, including English and Maths
  • Proficient in Microsoft Office and comfortable using digital systems
  • Professional, calm, and adaptable in a dynamic environment
Job Responsibility
Job Responsibility
  • Provide first-line ICT support to staff and students, ensuring smooth operations
  • Maintain IT rooms and equipment, keeping everything in up to date
  • Keep software/hardware inventories updated and accurate
  • Manage helpdesk calls and respond independently to IT issues
  • Assist with the evaluation and implementation of new and existing software
  • Develop and maintain recording systems for ICT usage
  • Support staff presentations with technical assistance
  • Commission, maintain, and repair electronic systems and AV equipment in compliance with Health and Safety regulations
  • Conduct portable appliance testing in accordance with health and safety legislation
  • Pursue continuous professional development and share insights with your colleagues
What we offer
What we offer
  • Weekly pay during temporary contract
  • 28 days annual leave (accrued, inclusive of bank holidays)
  • Pension scheme with employer contributions
  • Eye-care vouchers and high-street discount schemes
  • Access to professional development and training opportunities
  • Supportive and collaborative working environment
  • Fulltime
Read More
Arrow Right

Support Technician

As an On-Site IT Helpdesk Resource, you will provide essential technical support...
Location
Location
United States , Sanford
Salary
Salary:
Not provided
rennerbrown.com Logo
Renner Brown
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate or bachelor’s degree in information technology, Computer Science, or a related field
  • 5+ years of hands-on IT support experience, including troubleshooting complex issues, system management, and working directly with end-users and business partners
  • Knowledge of networking fundamentals, including TCP/IP, DNS, and DHCP
  • Proficient with ServiceNow or other ITSM tools
  • Hardware troubleshooting and repair experience (PCs, laptops, printers, and other peripherals)
  • Proficiency in Windows, macOS, and Linux operating systems
  • Systems knowledge including client e-mail support (Office 365) and general software support (MS Office, Internet, security software)
  • Knowledge of mobile applications and device support (cell phones, tablets, etc.)
  • Excellent communication, customer service, and presentation skills
  • Highly patient and customer-oriented, with the ability to translate technical concepts into easy-to-understand instructions for end users
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for customers seeking technical assistance over the phone, via email, or through the ServiceNow ticketing system
  • Record events, problems, and their resolutions accurately through the ServiceNow ticketing system
  • Perform remote and hands-on troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved or complex infrastructure issues to the Senior ICT Support Specialist or other next-level support personnel
  • Image, configure, and deploy computers, optimizing user productivity and operational efficiency
  • Maintain the Loaner Laptop Inventory
  • Provide basic administrative support and troubleshooting across Windows, macOS, and Linux operating systems
  • Assist in creating and maintaining detailed technical documentation to ensure knowledge sharing across the team
  • Collaborate with senior IT staff on administration tasks, with opportunities to learn and utilize tools like PowerShell scripting for process automation
  • Maintain a high level of customer service focus, ensuring a seamless IT experience for all end users and fostering positive business partner relationships
  • Fulltime
Read More
Arrow Right

Infrastructure specialist

As our ICT Infrastructure Support Engineer, you will play a crucial role in supp...
Location
Location
Netherlands , Rijswijk
Salary
Salary:
Not provided
europoolsystem.com Logo
Euro Pool System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 4 years of experience of working in ICT infrastructure engineering
  • Secondary Vocational education degree in Information or equivalent education
  • Medior skills on Microsoft: Windows 10/11, Office 365, Azure, Intune, teams
  • Networking: Wi-Fi-hotspots, LAN/WAN networking, network printing TCP/IP, firewalls, ICT Security
  • Project administration skills
  • Willing and able to travel to provide onsite support throughout Europe
  • Excellent verbal and written communication skills in English and Dutch
Job Responsibility
Job Responsibility
  • Support and maintain technical ICT infrastructure alongside ICT provider
  • Ensure optimal functioning of modern workplace with Office 365 and Intune, and network LAN and WAN (Cisco Meraki)
  • Provide hands-on support to business and partners for connection requests
  • Provide hands-on support to users in Head Office and throughout Europe
  • Collaborate with ICT partners to maintain on-premises and cloud (Azure) infrastructures
  • Install, configure, and maintain workstations, laptops, and servers
  • Assist with LAN and WAN changes
  • Plan maintenance activities, conduct health checks, and oversee contractor and vendor service quality
  • Analyse and troubleshoot incidents
  • Execute test plans for system upgrades or releases
What we offer
What we offer
  • A competitive salary and a good pension scheme
  • 25 vacation days per year (based on fulltime employment)
  • Many opportunities to develop yourself within the organization
  • Fulltime
Read More
Arrow Right

ICT Support Technician

The role will be based at a schools in Slough, England. Our client provides a fu...
Location
Location
United Kingdom , Slough
Salary
Salary:
25000.00 - 28000.00 GBP / Year
planetrecruitment.co.uk Logo
PLANET RECRUITMENT SERVICES LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Daily Proactive checks of ICT areas
  • Proactive Maintenance of all hardware across the site (Including IT Suites & Network Cabinets)
  • Re-imaging PC’s
  • 1st/2nd line support for all IT users
  • Application Deployment
  • Desktop Deployment
  • Supporting Microsoft Windows Server and Windows 10/7
  • IT Inductions to new staff members
  • Setting up new staff members and managing passwords
  • Responsible for managing the sites IT helpdesk and ensuring we meet SLA’s
Job Responsibility
Job Responsibility
  • Provide support to the school and help support the rest of the Trust ICT team as required
  • Fulltime
Read More
Arrow Right
New

ICT Application Support Specialist

The Application Support Specialist’s primary function is to analyze, evaluate, m...
Location
Location
Australia , Alice Springs
Salary
Salary:
Not provided
amentum.com Logo
Amentum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Year 12 completion
  • Comp TIA Security + Certification
  • Formal qualifications in Computer Science or Information Technology
  • Equivalent demonstrated experience
  • MCSE/MCSA, Redhat Linux Certification
  • Network + Certification
  • ITIL Foundations Certificate
  • VMWare Certification
  • Equivalent demonstrated experience
  • Drivers License
Job Responsibility
Job Responsibility
  • Provide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications
  • Maintain and configure virtual servers and hardware, Cisco Callmanagers, VoIP phones and user accounts
  • Maintains accurate inventory of all IT equipment including networks configurations and drawings
  • Resolve user hardware and software problems with printers, laptops and desktop PCs
  • Sets up computers with software, security patches, email accounts, security and network connection settings
  • Provide technical support for Microsoft Windows 2012/Win7 and Linux operating systems
  • Correct system network problems and coordinate corrective action with third party vendors where applicable
  • Support remote access issues with FTP, RDP or VPN
  • Document Information Technology procedures and generate manuals for custom applications
  • Contacts and follows up with Information Technology vendors and consultants
  • Fulltime
Read More
Arrow Right

Project Support Officer

Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
dcg.pl Logo
DCG Sp. z o. o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years experience in similar position
  • Bachelor’s degree
  • English level: C1 confirmed by a certificate or be willing to take the exam
  • At least 1 certification among: PRINCE2 Foundation
  • Certified Associate in Project Management (CAPM)
  • PM2 Basic or an equivalent certification recognized internationally
  • Knowledge of project management methodologies and methods
  • Experienced in drafting documents (such as reports, notes, letters, presentations, and minutes of meetings), managing correspondence, and typing data into electronic systems
  • Ability to organise and plan the work process and deliver expected results
  • Proficient in using MS Office tools
Job Responsibility
Job Responsibility
  • Reporting on progress, resources, finance, or costings
  • Overseeing projects, mitigating risks, and solving issues
  • Quality assurance, e.g., through collating data, auditing, or compliance checks
  • Scheduling meetings and setting agendas for the project team
  • Internal and external stakeholder management
  • Managing correspondence
  • Updating project records
  • Preparing test data, conducting testing, and reporting on testing
  • Preparing, printing, and distributing project documentation
  • Facilitating and coordinating the efficient flow of all working documents
What we offer
What we offer
  • Private medical care
  • Co-financing for the sports card
  • Constant support of dedicated consultant
  • Employee referral program
Read More
Arrow Right

It/av Consultant

This is an excellent opportunity for an experienced and client-focused consultan...
Location
Location
Salary
Salary:
Not provided
cundall.com Logo
Cundall
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Educated to degree level in Electrical Engineering, ICT or Computer Science (MEng, BEng or BSc)
  • Working towards, or already be, a member of a professional institute
  • 3-4 years of experience working in an engineering design consultancy or for a contractor
  • Ability to take ownership for tasks and deliverables
  • Organised and confident communicator, with the ability to gather client requirements and lead internal and external meetings
  • Knowledge and experience in designing ICT and telecoms systems: Passive ICT systems, such as structured cabling systems and containment
  • Active ICT systems, such as Wi-Fi and GSM
  • Hyperscale and colocation data centre telecoms infrastructure, including outside plant
  • Satellite communications, antennas, and aerials
  • MEP facilities for ICT, including power and cooling
Job Responsibility
Job Responsibility
  • Support the technical lead for allocated projects, undertake the production of designs for projects, ensuring that designs conform to client requirements, health and safety laws, industry standards and best practices
  • Design ICT physical infrastructure to support passive and at times active systems such as structured cabling systems, extra-low voltage building control and communications systems
  • Contribute to specifications, design, drawings and delivery of ICT and their supporting infrastructure
  • Be part of the QA and QC process as an author
  • Develop Performance Specifications for ICT using Revit, AutoCAD and BIM, including detailed calculations, technical specifications, drawings, Employers Requirements and tender documentation
  • Be involved with construction site visits to undertake compliance monitoring roles of ICT works, working alongside Senior members of the team
  • Collaborate within the wider Cundall Team and external partners, working closely with colleagues of various disciplines to support the delivery of technically excellent and successful projects
What we offer
What we offer
  • You will be supported by Senior management staff within the Team, embracing the collaborative and supportive behaviours Cundall exhibit. This includes line management, team mentors and chartership mentoring
Read More
Arrow Right