ICT Senior Assistant Jobs

Devex

Location:
Denmark, Copenhagen

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is an excellent opportunity to contribute to the effective functioning of UNOPS operations in Sudan by providing essential IT support. The position offers exposure to a variety of IT-related tasks and the chance to work in a dynamic international environment. This position operates within the UNOPS Sudan Office, supporting information technology related services and functions. The ICT Senior Assistant will provide essential support in managing and maintaining the office’s IT infrastructure, ensuring efficient and effective operations. The role requires close collaboration with various teams, including Support Services, Programme Support Officers, and Portfolio Managers, to deliver optimal IT support.

Job Responsibility:

Implementation of ICT and Operational Strategies
ICT Client Services, Management and Administration
Network Administration
Knowledge Building and Sharing

Requirements:

Ensure full compliance of ICT activities with UNOPS rules, regulations, policies and strategies
Contribute to the office’s ICT business processes mapping and to the elaboration of internal Standard Operating Procedures (SOPs) in ICT
Maintenance of inventory of all computer, telecommunication equipment, I/O devices and software
Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies
Performance of specific technical functions, including changing of hardware electronic components and routine repairs
Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis
Interaction with UNOPSHQ and ICT staff from other UN agencies
Effective advice on all project implementation activities involving ICT
Liaison with UNOPS HQ, and other relevant units, to determine hardware and software requirements
Maintenance of the Local Area Network (LAN) and Wide Area Network (WAN) systems
Installation, upgrading and maintenance of LAN/WAN systems
Maintenance of equipment and applications associated with electronic mail systems
Monitoring of the network connection on a daily basis
Trouble-shooting and monitoring of network problems
Proper security to the LAN by stringent management of the Firewall
Response to user needs and questions regarding network access
Maintenance of up-to-date parameters of information for the network clients and electronic mail
Maintenance of measures in place for business continuity and disaster recovery processes
Maintenance of video conference hardware and applications
Provides contributions to knowledge networks and communities of practice
Participates in, organizes and delivers training for the operations/ project personnel in ICT services

Additional Information:

Job Posted:
December 08, 2025

Expiration:
January 06, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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ICT Senior Assistant

Devex

Location:Denmark, Copenhagen

Category:IT - Administration

Contract Type:Not provided