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Montefiore Logo Montefiore · IT - Administration

ICT Program Manager

Australia, Sydney Employment contract · Job Posted May 16, 2026
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Job Description

Reporting to the CIO, you will lead the delivery of ICT programs that enhance business capability, infrastructure resilience, cyber security and service continuity, while ensuring all initiatives directly support the delivery of safe, compliant and high-quality aged care services. The role will lead a team that will support the embedding of sustainable service management outcomes aligned to ITIL best practice and drives measurable improvements in processes and technology through the application of Lean and Six Sigma principles.

Job Responsibility

  • Lead the delivery of ICT programs that enhance business capability, infrastructure resilience, cyber security and service continuity
  • Lead a team to support embedding of sustainable service management outcomes aligned to ITIL best practice
  • Drive measurable improvements in processes and technology through Lean and Six Sigma principles
  • Lead and shape delivery of complex ICT programs across infrastructure and cyber security with PRINCE2-aligned governance
  • Manage risk, budgets, dependencies and benefits realisation
  • Contribute to ICT investment prioritisation
  • Deliver enterprise initiatives across cloud, networks, identity and resilience
  • Perform hands-on analysis and solution design including uplift of business continuity and disaster recovery capabilities
  • Engage with executives, clinical leaders and vendors to translate technical risk into clear outcomes

Requirements

  • Bachelor's or Master's degree in computing/computer science
  • Demonstrated experience delivering complex ICT programs with a strong infrastructure and cyber security focus
  • Hands-on experience in business and technical analysis, including requirements definition and process improvement
  • Previous experience managing and leading a technical team
  • Strong knowledge of ICT infrastructure (cloud, hybrid, networks, EUC)
  • Strong knowledge of cyber security, risk management, and operational resilience
  • Strong knowledge of ICT service management principles
  • PRINCE2 Practitioner/ Six Sigma (Green or Black Belt) or equivalent
  • ITIL Foundation (v3 or v4) or strong ITIL-based service management experience

Nice to have

  • ADKAR methodology
  • Experience working in Not-for-Profit, Aged Care, Health or Human Services environments

What we offer

  • 5 weeks of annual leave
  • 12 ADOs per annum
  • NFP salary packaging
  • Generous leave entitlements
  • Inclusive workplace culture that empowers staff and promotes development
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