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The position is a member of the ICT Team, which provides a range of ICT support services at the Canberra Deep Space Communications Complex mission in accordance with the requirements of NASAs Deep Space Network. The ICT Team supports the following ICT Services at CDSCC: Server and network infrastructure & systems; Unified Critical Communications (e.g. Telephony, Paging, Radios, Email, Video Conferencing, etc.); IP Operations Management; End User Support; Collaboration Tools and Data Management and Storage Services; Cyber Security.
Job Responsibility:
Design, install and maintain secure Administrative LAN system, internetworking devices, Flight LAN equipment and Critical Unified Communication networks to required technical standards
Implement backup and recovery strategies, ensuring full restoration of network systems and configurations
Monitor network performance and security, responding to faults, audits, incidents and leading technical investigations
Maintain accurate network documentation and provide out-of-hours support for diagnostics and repairs where necessary
Use established reporting tools and procedures to provide comprehensive management reports, as requested by the Systems Engineering Manager
Collaborate with internal and external stakeholders (including CSIRO, JPL and NASA) while mentoring junior staff and delivering clear technical communication
Requirements:
A tertiary qualification in an IT-related field (preferably networking) and/or equivalent relevant experience
Demonstrated experience in coordinating the technical planning, maintenance and daily activities of a network environment
Extensive experience with a range of internetworking devices
Extensive experience in maintaining Critical Unified Communication devices
Demonstrated ability to identify, own and resolve complex problems, taking ownership through to successful completion
Demonstrated ability to manage configuration system backups and recovery
Highly developed written and oral communication skills with the ability to convey complex technical information to both technical and non-technical recipients
in addition, proven experience in providing quality customer service
Nice to have:
Knowledge, Skills or experience with Cyber Security disciplines
System Administration skills in Unix, Linux and Windows
Capable of working at heights and in confined spaces
Ability to use CAD and graphics manipulation programs
A registered cabler
What we offer:
Tracking Station Allowance of $133.81 per week
plus up to 15.4% superannuation
eligible for fleet transport to & from site within a defined Canberra region