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ICT Engineer

India, Gurgaon or Noida · Job Posted March 18, 2026
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Job Description

The incumbent would be part of IP Connectivity Operations team within Center Of Excellence (COE) in Product Area Tech Foundation. He/She would be responsible to provide second-level support on incidents, problem resolutions and technical operations. The incumbent should be authoritative on hardcore networking technologies such as Routers, Switches, Firewalls, proxies, load balancers, VPNs and must have a passion for it!

Job Responsibility

  • Investigate and resolve incidents
  • Investigate and diagnose problems. Where applicable, identify short-term work-around solutions
  • Act as network specialist and identify improvements in existing deployed solutions, provide input to RFCs etc
  • Support and maintain routers, switches, firewalls, proxies, load balancers, DNS, Email Security solutions
  • Build user documentation
  • Provide technical support
  • Redesign and reconfigure alarms for network
  • Maintain a stable environment and optimizes the network as vital

Requirements

  • 5+ Years of experience in LAN/WAN Networks and Security Operations/Development
  • Relevant technical experience on Juniper, Cisco, Palo Alto, Cloud
  • Strong Technical Skills on IP/MPLS, Routing, WAN/LAN, Security, DHCP/DNS/IPAM, Aruba Switches & WLAN
  • Experience with Juniper DC-LAN and virtualization environments will have an added advantage
  • Configure and optimize Juniper routers and switches to support VXLAN deployment
  • Provide support for network security practices and implement best practices for routing
  • Excellent hands-on troubleshooting experience
  • Good to understand tools like Wireshark
  • Understanding and experience while working with Cloud technologies, Devops, Terraform, cloudformation
  • Experience with Network and security over Azure/AWS/GCP clouds
  • Prepared to be flexible in approach to work content and responsibilities, along with out of hours and on-call support
  • Ready for 24x7 role
  • Communication with Business – Stakeholder Management and Customer Interaction
  • Individual Contribution and hands on technical role
  • Ways of working – Lean & Agile, DevOps, Automation, AI, Scripting, ISMS Framework
  • Education: A primary degree in Engineering, IT or Telecommunications

Nice to have

Experience with Juniper DC-LAN and virtualization environments

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