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ICT End User Services Engineer

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360 Resourcing Solutions

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Location:
United Kingdom , Hinckley

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Contract Type:
Employment contract

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Salary:

33699.00 - 38220.00 GBP / Year

Job Description:

Do you want to play a pivotal role in enabling two district and borough councils to achieve their digital transformation ambitions? We are looking to recruit talented End User Services Engineers who will support our user base to get the best out of the technology we use.

Job Responsibility:

  • Support our user base to get the best out of the technology we use
  • Work with internal customers, suppliers and colleagues to deliver the highest-quality ICT Service Desk experience
  • Deliver new technologies and ways of working to the organisation
  • Focus on delivering great customer service, excellent solutions as well as proactive maintenance to keep our technology estate in tip-top condition

Requirements:

  • Desktop – Windows 11, Microsoft365, Teams, SharePoint, Citrix XenApp/XenDesktop
  • Mobile - Android through our MDM (Intune)
  • Microsoft Services – Exchange, SQL, SCCM/Microsoft Endpoint Configuration Manager (MECM), WSUS
  • Active Directory and Windows administration tools
  • Virtualisation technologies – VMware, Nutanix (Acropolis)
  • Remote access systems such as TeamViewer
What we offer:
  • flexible working options
  • generous pension scheme
  • annual leave plus bank holidays
  • Reasonable workplace adjustments are considered for all roles

Additional Information:

Job Posted:
March 05, 2026

Expiration:
March 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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