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ICT Consultant 2nd Line

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PLANET RECRUITMENT SERVICES LTD

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Location:
United Kingdom , Stratford, London

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Contract Type:
Not provided

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Salary:

28000.00 - 31000.00 GBP / Year

Job Description:

This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.

Job Responsibility:

  • Resolve and manage any technical issues that impact the running of the school’s function by providing robust technical solutions
  • Installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations
  • Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)

Requirements:

  • Passionate interest in IT
  • Solid technical background
  • Self-driven and enthusiastic about offering exceptional customer service
  • Team player
  • Excellent communication skills
  • Excellent organisational skills
  • Cheerful disposition
  • At least 2 years’ experience in a previous ICT Technician/2nd line role (education sector experience not essential)
  • Ability to work independently
  • Flair for troubleshooting
  • Proactive attitude towards identifying potential avenues to enhance services
What we offer:
  • Pension Scheme
  • Car scheme
  • Cycle scheme
  • Eye care scheme
  • Mental health first aid
  • Employee assistance programme
  • Employee recognition scheme
  • Travel Card

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
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