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ICT Computer Services Team Leader

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Randstad

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Location:
Australia , Sydney

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

130000.00 - 133000.00 AUD / Year
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Job Description:

As the ICT Computer Services Team Leader, you will be the operational heartbeat of our technical team. Reporting to the Computer Services Manager, you will manage day-to-day resource direction, oversee endpoint architecture, and ensure the district's infrastructure is secure, reliable, and high-performing.

Job Responsibility:

  • Provide technical guidance and operational leadership to the Infrastructure and Computer Services Team
  • Oversee ServiceNow queues, ensuring incidents and changes are managed within an ITIL framework
  • Manage the implementation and maintenance of the district's ICT endpoints and infrastructure
  • Support a secure environment by reporting threats and maintaining Essential 8 maturity
  • Represent the ICT team in departmental meetings and translate business needs into technical specifications
  • Participate in the after-hours on-call roster to manage escalations of critical incidents

Requirements:

  • Extensive experience in a senior ICT support role
  • Strong technical leadership skills in Office 365
  • Intune
  • SCCM
  • Windows 11
  • Windows Server 2019
  • Bachelor Degree
What we offer:
  • Competitive base salary of $133,000 plus on-call allowances
  • Opportunity to lead major projects including Windows 11 migrations and Essential 8 maturity initiatives
  • A supportive environment in the Nepean and Blue Mountains region with a focus on team wellbeing

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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