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Icqa Manager

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Randstad

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Location:
Canada , Milton

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

90000.00 - 100000.00 CAD / Year
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Job Description:

We are hiring for an ICQA Manager Role for our client in Milton. We are seeking an experienced ICQA Manager to lead Inventory Control and Quality Assurance within a high-volume fulfillment environment. This role is responsible for ensuring inventory accuracy, driving quality compliance, and eliminating systemic defects that impact operational performance. The ICQA Manager will act as a key partner to Inbound and Outbound Operations, owning inventory integrity end-to-end and driving data-backed improvements across the building. Job Title: ICQA Manager Location: Milton, Ontario Salary: 90-100k+ bonus

Job Responsibility:

  • Own and manage cycle count programs (daily, weekly, ad hoc audits)
  • Drive improvements in inventory accuracy and reduce discrepancies between system and physical inventory
  • Monitor and control inventory adjustments, shrink, and defect rates
  • Lead investigations into inventory discrepancies and quality defects
  • Identify root causes across inbound, stow, and outbound processes
  • Analyze large data sets to identify trends, gaps, and improvement opportunities
  • Provide actionable insights to senior leadership to support decision-making
  • Work closely with Inbound, Outbound, Safety, and Learning teams
  • Influence stakeholders to address upstream and downstream process gaps
  • Lead and develop a team of Area Managers, Team Leads, and Associates
  • Drive a culture of accountability, accuracy, and operational excellence
  • Manage performance, coaching, and succession planning within the ICQA function

Requirements:

  • University degree in a related field (supply chain/logistics, business management)
  • 3+ years of experience in operations, supply chain, or inventory control
  • 2+ years of people management experience
  • Strong analytical skills (Excel required
  • SQL preferred)
  • Excellent communication and ability to motivate teams
  • Good command of data management and analysis tools
  • Strong analytical thinking and problem-solving skills
  • Expertise in workplace health and safety practices
What we offer:
  • Full-time, permanent role
  • Salary determined by experience
  • Attractive pay with performance-based incentives
  • Inclusive benefits package covering health, dental, and vision
  • Opportunities for career advancement and professional growth

Additional Information:

Job Posted:
May 18, 2026

Expiration:
June 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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