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Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. In-Business Quality Assurance is an integral part of the ICM organization. The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify control and operational weaknesses, risks associated with the credit processes, training needs, and process deficiencies. The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective business area, Independent Risk, and critical partner stakeholders and regulators.
Job Responsibility:
Support the Head of Financing and Securitization In-Business Quality Assurance on the discussions to define the Quality Assurance function and Reviews across ICM coverage universe
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to credit memo and associated process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support in the establishment of processes that enable wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Under the supervision of the ICM In-Business Quality Assurance – Financing and Securitization QA Manager, support on the executing of the following: Consistent and objective assessments during QARs Subsequent follow-up on corrective actions that were raised during QARs
Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Support WCR In-Business QA (IBQA) function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support In-Business QA Head of Financing and Securitization to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Global Head of WCR IBQA on internal projects and initiatives
Support ICM Voice of the Employee (VOE) initiatives
Proven culture carrier
Travel (less than 10%)
Requirements:
Experience in quality control / quality assurance experience, including 5-7 years in banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Ability to understand complex counterparty credit product structures including derivatives and well-versed in securitization and credit financing products as well as credit analysis, underwriting, legal documentation etc.
Strong background on core credit analysis for large corporate and finance industries to properly evaluate process and quality breaks within the quality assurance function
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Experience & adherence to the control environment including Quality Control
Demonstrated ability to develop/mentor Talent
Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
Developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Excellent written and verbal communication skills, with the ability to communicate to audiences of varying levels of seniority
Significant experience in preparing presentations for senior level management
Strong data skills, Microsoft Office (Word, Excel, and PowerPoint)
BA/BSc any other related subject
higher degree in Business (MBA) a plus
Nice to have:
Credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
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