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Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring, and reporting for wholesale credit businesses across the enterprise. Institutional Client Group (ICG) In-Business Quality Assurance is an integral part of the ICM organization. Individuals in Quality Assurance are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
Job Responsibility:
Conduct specialized Quality Assurance Reviews with focus on Counterparty Credit Risk / Financial Institutions Underwriting
manage team of 6
effectively supervise activity of team and create accountability with those who fail to maintain the standards
ensure quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management
lead the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen credit risk management quality
conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
ensure compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk Management and Underwriting
credit underwriting experience within the financial institutions / funds / hedge funds area
demonstratable control related function / quality assurance experience, in banking, credit risk management, internal audit, or quality assurance review function at an investment or large commercial bank
proven managerial and leadership experience
ability to identify, measure, and manage key risks and controls
ability to see the big pictures with high attention to critical details
deep knowledge of Wholesale Credit Processes and organizational awareness, covered portfolios, and processes
proficient knowledge of regulatory guidance specific to quality assurance and monitoring/testing lifecycle
developing new ideas and improving current processes to proactively mitigate risks
requires an ability to provide challenge and make recommendation for risk and controls remediation
expert knowledge in the development and execution for controls
expert understanding of compliance with laws, rules, regulations, and best practices
strong leadership, decision-making, and problem-solving skills
strong analytical skills to evaluate complex risk and control activities and processes
ability to deliver compelling presentations and influence executive audiences
strong sense of accountability and ownership, with strong results orientation
excellent communication skills
ability to engage and inspire across stakeholder groups
exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word
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