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ICC Clinical Manager

United States, Winchester · Job Posted May 16, 2026
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Job Description

Inpatient Care Center (ICC) Manager – Blue Ridge Care. Your clinical leadership ensures comfort, dignity, and excellence for patients and families during the most critical moments of care. Your guidance and expertise shape high‑quality inpatient hospice services while supporting clinical teams and strengthening continuity of care across settings. At Blue Ridge Care, we deliver extraordinary care to improve life’s journey. As a mission‑driven, not‑for‑profit healthcare system, we provide integrated services in hospice, serious illness care, the Program of All‑Inclusive Care for the Elderly (PACE), community thrift shops, and grief support—meeting patients and families with compassion, expertise, and respect. With a strategic focus on growth, innovation, and clinical excellence, our team of Future Makers is committed to Caring for life by providing individualized, high‑quality end‑of‑life care across our community. About the Role The Inpatient Care Center (ICC) Manager provides leadership, mentoring, and clinical oversight for Blue Ridge Care’s Inpatient Care Center. This role ensures that patients’ clinical needs are met through comprehensive assessments and individualized Plans of Care, while maintaining regulatory compliance and program integrity. The ICC Manager is responsible for supervising all clinical aspects of inpatient care, supporting organizational and departmental goals, managing patient flow and admissions, and fostering a collaborative, ethical, and patient‑centered environment.

Job Responsibility

  • Act as a patient advocate while ensuring high-quality, compassionate inpatient hospice care
  • Plan, evaluate, and document care effectiveness in collaboration with the interdisciplinary team (IDT)
  • Provide continuity of care across settings through effective verbal and written communication
  • Perform admissions to the Inpatient Care Center as needed, including emergent situations
  • Provide direct patient care during periods of high acuity or limited resources
  • Serve as a clinical mentor and resource for ICC staff
  • Ensure appropriate and timely admission of patients to the Inpatient Care Center
  • Collaborate with field teams, hospital liaisons, and medical providers
  • Participate in hospital rounds and evaluate patients for General Inpatient (GIP) status
  • Coordinate with external vendors
  • Ensure all nursing services and documentation meet regulatory requirements
  • Participate in infection control education, monitoring, and activities
  • Deliver care in a cost-effective manner
  • Monitor productivity, staff overtime, patient care expenditures
  • Serve as a liaison with vendors, physicians, community-based facilities, and contracted service partners
  • Provide supervision and conduct performance evaluations for RNs, LPNs, and CNAs
  • Lead ICC Collaborative Meetings and conduct staff meetings monthly
  • Communicate regularly and effectively with clinical staff
  • Support clinical staff leadership needs in the absence of other clinical managers
  • Model the Blue Ridge Care mission, philosophy, ethical behavior, integrity, and commitment to excellence

Requirements

  • Current, unrestricted Registered Nurse (RN) license in Virginia
  • CPR Certification
  • Valid driver's license with an insured, reliable vehicle
  • willingness to travel throughout the service area
  • Proficiency with electronic medical records and computer systems
  • Excellent verbal and written communication skills
  • Strong leadership ability with proven team-building skills

Nice to have

  • Three (3) or more years of nursing management experience
  • Two (2) or more years of hospice experience
  • Bachelor's degree in Nursing
  • Certification in Hospice and Palliative Care Nursing (CHPN)
  • Demonstrated experience with regulatory compliance and inpatient hospice operations

What we offer

  • Competitive Pay
  • PTO & Paid Volunteer Time
  • Comprehensive Health Benefits
  • Tuition Reimbursement & Scholarships
  • Leadership Development & Peer Support
  • 30% Thrift Shop Discount
  • Career Growth

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